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Zendesk CRM
No reviews yet
Zoho CRM Plus
4.3
( 41 )
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5.0
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At a Glance
Overview
Zendesk CRM is a robust customer relationship management software designed to streamline communication and enhance customer service experiences. It offers tools for managing customer interactions, support tickets, and sales pipelines, allowing businesses to build stronger relationships with their... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
Zoho CRM Plus provides a customer experience platform that lets you bridge the gap between your sales, marketing, and customer service teams so that you can ensure a seamless and exceptional customer experience. Zoho CRM Plus fuses tools like intelligent chatbots, sales automation, visitor tracki... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Team
$19.00
per / month
Growth
$49.00
per / month
Professional
$99.00
per / month
Enterprise
$199.00
per / month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Basic
$57.00
per seat / month
Pros and Cons
- User-friendly interface
- Robust mobile application
- Extensive integration options
- Strong onboarding support
- Comprehensive feature set
- Advanced features reserved for higher-tier plans
- Limited API calls on lower-tier plans
- Additional costs for certain add-ons
Not enough data available.
Not enough data available.
Reviewer's Segments
Insufficient data to show segment split
Small Business
56.1%
Mid Market
34.15%
Enterprise
9.76%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
5
- Asana
- Basecamp
- Box
- Capsule CRM
- DocuSign
- Dropbox
- Eventbrite
- Evernote
- FreshBooks
- GoToWebinar
- Google Drive
- Google Workspace
- Hootsuite
- HubSpot
- LiveChat
- Microsoft Teams
- OneDrive
- Slack
- Stripe
- SurveyMonkey
- Trello
- Twilio
- WooCommerce
- Xero
- Zapier
Total integrations:
22
- Asana
- Basecamp
- Box
- Capsule CRM
- DocuSign
- Dropbox
- Eventbrite
- Evernote
- FreshBooks
- GoToWebinar
- Google Drive
- Google Workspace
- Hootsuite
- HubSpot
- LiveChat
- Microsoft Teams
- OneDrive
- Slack
- Stripe
- SurveyMonkey
- Trello
- Twilio
- WooCommerce
- Xero
- Zapier
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
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