Home

/

Help Desk Software

/

Zendesk Support Suite vs Help.com Comparison

Zendesk Support Suite vs Help.com Comparison
Zendesk Support Suite
Help.com

At a Glance

4.3

Help Desk Software

Starting at $49

Per Month

4.4

Live Chat Software

Pricing Not Available

Overview

Zendesk Support Suite

Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalable solution that lets users manage and respond to queries from several channels using a unified dashboard, including so…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Help.com

Help.com  is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced reporting, integrations with other business software platforms, and monitoring of user productivity. Key features of Live Chat have been designed to be scala…  Learn more

Target Market

Small Business

Pricing

Suite Team

$49

Per Month

Suite Growth

79

Per Month

Suite Professional

$99

Per Month

Suite Enterprise

$150

Per Month

Free Trial Available

Pricing Available

Pros & Cons

Zendesk Support Suite Pros

There is not sufficient information

Zendesk Support Suite Cons

There is not sufficient information

Help.com Pros

There is not sufficient information

Help.com Cons

There is not sufficient information

Screenshots

Zendesk Support Suite

Help.com

Videos

Zendesk Support Suite

How to: Using webhooks at Zendesk

Help.com

No videos provided

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

© 2023 Findstack.com, a SoHo Media Ltd company. All Rights reserved.
Advertising Disclosure | Cookie Policy | Privacy Policy | Terms of Use | Sitemap