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Help Desk Software
Live Chat Software
Zoho Desk
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features includes an AI assistant that can identity repeated keywords and opinions in customers’ text to analyze customer mood… Learn more
Enterprise
Mid Market
Small Business
ChatBeacon
ChatBeacon Live Chat is a live chat software that runs on both cloud and installable versions. ChatBeacon provides users with key features and tools that lets users chat with customers in real-time, and monitor and analyze your website’s traffic, in addition to other important functions. Learn more
Enterprise
Mid Market
Small Business
Standard
$20
Per Month
Professional
$35
Per Month
Enterprise
$50
Per Month
Free Trial Available
Pricing Available
Starting
$99
Per Month
Free Trial Available
Pricing Available
Zoho Desk Pros
Zoho Desk Cons
ChatBeacon Pros
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ChatBeacon Cons
There is not sufficient information
Zoho Desk
ChatBeacon
Zoho Desk
ChatBeacon
Cloud, SaaS, Web-Based
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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