ChatBeacon Reviews: 4.6/5 — Highly Rated

I like that ChatBeacon Live Chat always works and never disappoints. From its many features and capabilities, we can now interact with our customers and handle their queries on time and with no hassle.

ChatBeacon Live Chat is one of those tools that will never annoy you.

Perfection when it comes to live chatting.

We desperately needed a live chat tool when we installed ChatBeacon Live Chat and it has surely never disappointed us. With the many features and a simple interface, the tool has made it easy for our business to engage with our web visitors and customers. It is one tool that has been very helpful to our business more so in the customer care department.

It is a cool tool and haven't found any flaws so far.

With ChatBeacon Live Chat, it is all about easy and effective live chatting. This therefore means that handling issues online is seamless and effective.

Engaging with our web visitors is key and ChatBeacon Live Chat offers the best platform. With its easy to use and understandable live chat features, this tool makes live chatting a breeze.

ChatBeacon Live Chat is effective with absolutely zero flaws.

All live chat needs are met with ChatBeacon Live Chat.

Every business needs a live chat tool and ChatBeacon Live Chat is what we use in our business. The tool is very effective in that customization as well as using the tool is seamless. It makes live chat flawless and easy.

ChatBeacon Live Chat has never given me reasons to doubt its capabilities. It is simply the best any business can get.

Regarding live chat, no tool can math the capabilities of ChatBeacon Live Chat. It has made it easy to interact with web visitors as well as handling their issues within shortest time possible.

As a customer care support expert, I always use ChatBeacon Live Chat to engage customers and web visitors. The tool is powerful, simple and easy to use. There are many features and most importantly, the tool is secure and with a simple User Interface.

Can't complain of anything as ChatBeacon Live Chat has been very effective.

With ChatBeacon Live Chat, engaging customers is easy. It is easy to use making it easy for web visitors and customers to use it.

ChatBeacon Live Chat is very powerful, resourceful, easy to use and most importantly, implementation is easy. With this tool, handling live chat needs is a smooth process and we have had zero issues using this tool. It always outperforms and hence the reason I like it.

With such a powerful and effective tool, I can hardly list any flaws. It is a perfect tool for business.

We use ChatBeacon Live Chat when we need to live chat with our business clients as well as web visitors. It is very effective.

Having used different live chat software before, I can say ChatBeacon Live Chat is among the best. This is because right from the cost of purchase and implementation, this tool proves to be top on the list. It is also easy to implement and use thanks to its amazing User Interface. The tool is also rich in communication and live chat features which gives it an upper hand in its software category.

ChatBeacon Live Chat is amazing and works as expected and its hard to have the tool. It is just cool.

ChatBeacon Live Chat helps our business meet our Live chat needs. More so engaging with current and new customers or just any web visitor interested in our services.

Well, I like ChatBeacon Live Chat because is cost effective which means one need no break their bank to afford it. I also like the ease of using and implementing this tool. I like that there are tons of features at my disposal and ChatBeacon Live Chat does nit compromise on quality. I like what we can achieve with ChatBeacon Live Chat in regard to live chatting and interacting with our web visitor.

It is flawless with ChatBeacon Live Chat. It is a great solution for nay business out there that needs a live chat software.

With ChatBeacon Live Chat, offering real time solutions to our web visitors is easy. It is the best.

I have use the solution and I fin the following amazing. First, the tool is easy to use and offers more features that one could ever ask for. ChatBeacon Live Chat is simple and easy to use. The tool makes live chat effortless with its security features as well as real time connection capabilities. Interaction with web visitors is made easy.

Haven't had any problems with this amazing tool. ChatBeacon Live Chat is everything to our business.

ChatBeacon Live Chat is amazing more so when it comes to live chat. It offers quality and effective features and hence the best of the best.

Dealing with every day questions regarding our services from our clients and web visitors has not always been easy but thanks to ChatBeacon Live Chat, we can now handle such issues with ease. This live chat solution is very capable and offers lots of great features that has greatly helped in answering questions and offering solutions in real time. I like that the tool is effortless to use and very secure.

What could I really complain about? I have faced absolutely zero hurdles using ChatBeacon Live Chat.

It is all about speedy,secure and professional help to our customers thanks to ChatBeacon Live Chat as the live cat features are amazing.

Live chat is key when it comes to running a business more so dealing with customer queries and issues. ChatBeacon Live Chat has been very instrumental as sit is easy to use, offers lots of features and makes live chat needs effortless. The UI is great and I like that this tool is very affordable while as the same time no compromises on quality.

No issues so far. The tool is simply amazing and a must have for any business.

ChatBeacon Live Chat makes handling customer concerns easy. It has helped make our customers trust our business.

The tool looks simple on site but it is very capable when it comes to live chat. It comes with many functional features that makes live chat i.e. engaging with customers and site visitors effortless. I like that it can as well be a cloud tool and also installed on a website.

So far no dislikes for ChatBeacon Live Chat as it is not only instrumental but also affordable.

With this business solution, it is now easy to engage our customers.

I like how fast ChatBeacon Live Chat has been when we are using it to communicate with clients. Our customers remains happy when we communicate with them with the aid of ChatBeacon Live Chat because all the responses are timely. Moreover, ChatBeacon Live Chat has maintained professionalism because even the support team handles us professionally. It is second to none.

ChatBeacon Live Chat has been helpful all through and I cannot complain anything about its features and functionality. The tech team has also been awesome. No cons detected about ChatBeacon Live Chat.

With ChatBeacon Live Chat, all our communication via our website problems have been solved. It did not take me long to integrate ChatBeacon Live Chat with our website. Therefore, I am happy because ChatBeacon Live Chat has been a very reliable software.

Live chat apps are key when it comes to handling customer needs and this is where ChatBeacon Live Chat come in. The tool is affordable, easy to setup and using it is a breeze considering that the UI is one of the best. The tool comes with tens of features and this ensures a great user experience.

No complains what soever. The tool is a blessing to our organisation.

With ChatBeacon Live Chat, enraging our clients is easy.

Chat Beacon is very easy to use and the chat bot is awesome. I like the Stats it gives on the visitors.

Price is a little high but it is worth it. There could be more Customization, other than that I like everything ChatBeacon has to offer.

Using the Chat Bot to take care of my Clients by answering questions or providng Services while I'm away.

I like the autonomous feature included with the software.

So far, there is nothing i do not like about this software.

Minimizing our call volume.

I have searched for many weeks for a simple easy to use chat software fore my website. I found out that some companies charge an arm and a leg for such a simple software. ChatBeacon's team was there to find a great price for me with excellent customer care. I am not very tech savy, so I was scared at first but realized with a few minutes of learning it became easy to use. There are so many features on this software that are so useful to my business. It can track where a customer is surfing on your website and super fast live chat (you can see what users are typing before they send the message). There are so many more features on this software that I'm still exploring.

There is nothing negative to say about this software. ChatBeacon is always doing their best to find more innovative ways to be able to connect business owners through chat. The company is releasing a SMS feature to where customers can reach out to businesses through text! I'm super excited for this new feature!

One of the main benefits I have with this software is I am able to connect and reach out to my customers more efficiently than I was before. The number one goal in our business is to always stay connected with our customers to keep them happy for repeat. I have converted several sales already with this software.

I like that it is simple to chat with visitors. Also, I can see my colleagues chat and they can see mine, which allows us to help each other out.

I dislike the information aspect. I wish it would provide more information such as company name of IP address but, I know that is hard to do.

We help people with support and if they need more help we pass it along to our team and it is quick.

In built translation. So i represent a global company through digital channels. Being that webchat is a free service available across the globe (unlike telephony) we used to receive so many inbound coms from non English speakers. Its company policy to communicate solely in English, so these coms were macro-ed away. So, after a years hiatus where the webchat contract moved to Manilla, we've begun using ChatBeacon. All i can say is wow. it couldn't be more intuitive. I also personally enjoy the fact i can handle multiple transactions at once, it takes a lot of pressure off my role and has brought a certain freedom.

Not much. All i do is utilize the software to do the best job i can. But after meetings with my colleagues and managers, there needs to be more customization and categorization options. But as I say, I can get my job done, so I'm marginally happy.

As stated previously, the language barrier with our customers, has all but disappeared now. We've over come both an obstacle, and a situation that was slightly threatening the ongoing contract we had with the client. In fact we're thriving now, with new lines of business.

ChatBeacon is a simple and easy way to provide customer service via live chat.

Freezes sometimes, but it's rare. Overall a good app.

Makes providing customer service much simpler. Easy to read and find your way around.

It's so easy to use, it's almost effortless, it's very easily added to websites so customers can start chatting. The video calls are top quality, which is sometime unheard of when in a browser, this makes it a lot easier to communicate effectively.

Customization tools could be clearer and in one single window to allow for more streamlined changes. It can also be a bit pricey if you're only a small business.

We're able to connect seamlessly with our customers and we're able to assist them with whatever they need in great time. The customer satisfaction has definitely risen since using ChatBeacon.

ChatBeacon allows our student athletes to SMS message our dietetics staff while they are away or traveling with their respective sports teams. They can text any questions about nutrition to one simple phone number, and any member of our dietetics staff can answer the message and chat back and forth from one simple application. It’s great to have all the chat records stored in one place. We can also save notes about the athletes, such as dietary restrictions, that any dietician can reference during the chat session.

So far, we have had very positive experiences with ChatBeacon. I can’t say there is anything we dislike.

We use ChatBeacon in a unique way, so you never know what kind of unexpected ways it can be utilized for you. If you think it is only for customers to chat on a website, there are so many other features that you may not even be aware of. During the initial demo, our specialist tailored the session specifically to our needs and showed us how to solve problems we didn’t even know we had.

I’ve done a lot of research trying to find the best Chat software for my needs. What sets Chat Beacon apart is how easy it is to set up exactly what we want and more importantly how professional they are are whenever I talk to them. They treat you with great respect and I felt like I was their main customer! To me, this is the best Chat System in the industry. I highly recommend Chat Beacon! You won’t find a better product!

Nothing to dislike! They have tech support for all smartphones and computers!

The future with Customer Service is going towards Chat. I love how quick they are to respond and seem to always have the answer to all questions!

We have been using SightMax (the older version of ChatBeacon) on our luxury automotive dealership’s website for years. Our clients love being able to chat with us in real-time, through live chat. We are able to capture leads, answer questions about inventory, financing, repairs, and even schedule maintenance appointments and test drives. We’ve noticed that live chat isn’t commonly used within our industry, so our clients say that feature really sets us apart from others out there.

This is not an issue with SightMax per se, but a limitation with live chat in general. With the high volume of chats we receive in a day, it’s sometimes difficult to handle them all in a timely manner. We also receive a lot of after hours chats that we wish we could answer immediately. HOWEVER, we’re told that with the upgrade to ChatBeacon, we can employ chatbots to act as agents when we are busy with clients on the showroom floor or when our dealership is closed for the day. The ChatBeacon upgrade is something we absolutely plan on doing when time allows. Knowing the customer service at ChatBeacon, we’re certain it will be a smooth transition.

SightMax instantly connects us to clients all over the world. We can cater to the needs of every visitor that comes to our website. Since our clients are looking to make a substantial purchase on a luxury vehicle, the personal touch of live chat makes all the difference to them. We’ve seen a substantial increase in revenue and customer satisfaction because of that

The experience from day 1 was very positive. Drago demo'd the product, set up a test environment, helped in the implementation process, went out of his was to answer many questions we had and also helped to setup an AI integration. Amazing experience from the start!

I have nothing negative to say about it.

Chat Beacon integrated with Motion.ai and Hubspot was a sure shot fix for speed to lead. With a busy pre-sales department, the AI triage running on the Chat Beacon platform is getting help to visitors quicker and without the need for human interaction in some cases. We have also had several sales because of this.

Really like that they offer a self-hosted solution.

The improvements to the Windows app have been well received, but it'd be great to get a mobile and mac companion apps.

We're providing clients with the ability to connect in real-time to their current and potential clients. We're noticing increased engagement and higher satisfaction.

Me gusta ChatBeacon porque es un software bastante sólido y me ha permitido estar en contacto directo con mis clientes y brindarles apoyo, esta actividad aumenta las ventas en la empresa. Esto, complementado con una instalación fácil y una interfaz bastante intuitiva, hace que mi equipo de trabajo sirva a nuestros clientes de manera más fluida, lo que hace que el negocio mejore de muchas maneras, algo que pocos programas apenas pueden lograr.

Después de mucho tiempo usando este software y probando todas sus actualizaciones, puedo decir que hasta ahora no hay nada que no me guste, es un software que da resultados y se adapta a todo tipo de empresas, puede comprender a los clientes en todo el mundo gracias a herramientas que nos ofrecen lo mismo y mejor, pero mantienen a su equipo motivado gracias al hecho de que ChatBeacon nos permite dar puntos a los mejores trabajadores, de esta manera, este software fácil de usar mejora enormemente mi negocio.

Con ChatBeacon puedo brindar asistencia y apoyo de manera simple y cómoda a todos mis clientes desde mi sitio web en tiempo real o simplemente programar saludos automáticos cuando ingresan a mi sitio web para que su estadía sea más placentera en el momento en que visitan nuestro sitio, el hecho de que podamos tener un contacto tan directo con clientes o clientes potenciales nos ha permitido crecer mucho a nivel de ganancias gracias al puente que creamos entre el cliente y nuestra empresa.

Live chat tools and customer service are abundant on the internet these days, for this reason it is very difficult for them to stand out at first glance, however one that has achieved this is chatbeacon since it apart from offering us very useful tools For the attention of our clients and the comfort of our workers, it also offers us customization at incredible levels, allowing our attention chats to have the image of our start and to integrate well into our websites.

When we use software such as Chatbeacon we will hardly notice any problems in its use or nonconformities since it is very well achieved and fulfills its purpose like no other software would, this is due to a great management of constant updates that have achieved a result. incredible, in my opinion the best live chat and customer service tool with which I have had the opportunity to come across

The benefits that Chatbeacon offers me are many since it has allowed me to provide better attention to my clients since they have much more efficient responses and in less time due to the implementation of Chatbeacon, this allows us to have much more free time so that we can dedicate to other activities of our business, without a doubt an ideal tool for any business that needs to be able to serve its clients directly on its website

What I like about this software is that it provides great ease of use, how light, fast and editable it is. It is quite complete comparing it to many other similar services, being able to edit any part of the chat doing it automatically with Bots or attending people "face to face". Knowing how this online Chat platform and implementing it on your website is quite simple, the platform is very intuitive, the support team is very attentive to help their clients. Without a doubt, a very good quality software.

I consider that this software is almost perfect, its only major flaw may be its price, it is some expensive considering similar software, however, if we consider all the benefits and tools offers it may be acceptable. They could try to make prices more flexible so that the software is up to date reach of many more people, this would also be beneficial for ChatBeacon because I am sure they would have many more clients.

Chatbeacon has allowed me to support my clients or potential clients in an easy and simple way without consuming excessive resources. We can simply enter ChatBeacon Freedom and start answering questions in real time, this is very helpful since we can finish to convince potential customers with their doubts and thus finish motivating them to buy our products

The tool is easy to get hands on thanks to its awesome UI. It offers amazing features and makes live chat easy and fast. The tool is also affordable compared to the competitor.

The tall is positive all round and nothing to complain about.

Live chatting is now easy. The tool is very capable.