ChatBeacon vs Helpshift

Take a look at how ChatBeacon and Helpshift stack up against each other across pricing, features, and support using feedback from real users like yourself. ChatBeacon scores 4.6 out of 5 from 59 reviews, while Helpshift has been rated 4.3 out of 5 from 379 reviews.
Share
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more
ChatBeacon Logo

ChatBeacon

4.6

( 59 )

Helpshift Logo

Helpshift

4.3

( 379 )

Start selling digital products with Crevio
Crevio Logo
Crevio
Sponsored
5.0

( 1 )

$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
At a Glance
ChatBeacon Logo
ChatBeacon
Starting at:
$99.00/month
Helpshift Logo
Helpshift
Starting at:
$150.00/month
Overview
ChatBeacon Logo
ChatBeacon
ChatBeacon Live Chat is a live chat software that runs on both cloud and installable versions. ChatBeacon provides users with key features and tools that lets users chat with customers in real-time, and monitor and analyze your website's traffic, in addition to other important functions. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ChatBeacon
View 5 images
ChatBeacon Screenshots
ChatBeacon screenshot 1
ChatBeacon screenshot 2
ChatBeacon screenshot 3
ChatBeacon screenshot 4
ChatBeacon screenshot 5
Helpshift Logo
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpshift
View 5 images
Helpshift Screenshots
Helpshift screenshot 1
Helpshift screenshot 2
Helpshift screenshot 3
Helpshift screenshot 4
Helpshift screenshot 5
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $700,000+ in savings on the best software to scale your business.
Pricing
ChatBeacon Logo
ChatBeacon
Free trial available
Free plan available
Billing type Recurring Subscription
Starting
$99.00
/ month
See all pricing
Helpshift Logo
Helpshift
Free trial available
Free plan available
Billing type Recurring Subscription
Feedback +Plan
$0.00
/ month
Starter Plan
$150.00
/ month
Growth Plan
Contact Us
Enterprise Plan
Contact Us
See all pricing
Reviewer's Segments
ChatBeacon Logo
ChatBeacon
Small Business
30.51%
Mid Market
55.93%
Enterprise
13.56%
Helpshift Logo
Helpshift
Small Business
21.9%
Mid Market
60.95%
Enterprise
17.15%
Deployment
ChatBeacon Logo
ChatBeacon
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Helpshift Logo
Helpshift
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
ChatBeacon Logo
ChatBeacon
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Helpshift Logo
Helpshift
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
ChatBeacon Logo
ChatBeacon
  • Documentation
Helpshift Logo
Helpshift
  • Documentation
Integrations
ChatBeacon Logo
ChatBeacon
Total integrations: 9
  • AppsFlyer
  • Asana
  • Desk.com
  • Dropbox Business
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Jira
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Ortto Formerly Autopilot
  • Playvox
  • Salesforce Sales Cloud
  • Segment
  • SendBird
  • Shopify
  • Slack
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Zapier
  • Zendesk
Helpshift Logo
Helpshift
Total integrations: 28
  • AppsFlyer
  • Asana
  • Desk.com
  • Dropbox Business
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • HubSpot
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Jira
  • Meta for Business
  • Microsoft Teams
  • Mixpanel
  • MoEngage
  • Ortto Formerly Autopilot
  • Playvox
  • Salesforce Sales Cloud
  • Segment
  • SendBird
  • Shopify
  • Slack
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Zapier
  • Zendesk
Top Alternatives
ChatBeacon Logo
ChatBeacon
See all alternatives
Helpshift Logo
Helpshift
See all alternatives
Company Details
ChatBeacon Logo
ChatBeacon
  • By CodeBaby Corp.
  • Located in Colorado Springs, CO, United States
  • Founded in 2001
Helpshift Logo
Helpshift
  • By Helpshift, Inc.
  • Located in San Francisco, CA, USA
  • Founded in 2012