ChatBeacon Reviews & Product Details

Live chat is key when it comes to running a business more so dealing with customer queries and issues. ChatBeacon Live Chat has been very instrumental as sit is easy to use, offers lots of features and makes live chat needs effortless. The UI is great and I like that this tool is very affordable while as the same time no compromises on quality.

No issues so far. The tool is simply amazing and a must have for any business.

ChatBeacon Live Chat makes handling customer concerns easy. It has helped make our customers trust our business.

The tool looks simple on site but it is very capable when it comes to live chat. It comes with many functional features that makes live chat i.e. engaging with customers and site visitors effortless. I like that it can as well be a cloud tool and also installed on a website.

So far no dislikes for ChatBeacon Live Chat as it is not only instrumental but also affordable.

With this business solution, it is now easy to engage our customers.

I like how fast ChatBeacon Live Chat has been when we are using it to communicate with clients. Our customers remains happy when we communicate with them with the aid of ChatBeacon Live Chat because all the responses are timely. Moreover, ChatBeacon Live Chat has maintained professionalism because even the support team handles us professionally. It is second to none.

ChatBeacon Live Chat has been helpful all through and I cannot complain anything about its features and functionality. The tech team has also been awesome. No cons detected about ChatBeacon Live Chat.

With ChatBeacon Live Chat, all our communication via our website problems have been solved. It did not take me long to integrate ChatBeacon Live Chat with our website. Therefore, I am happy because ChatBeacon Live Chat has been a very reliable software.

Live chat apps are key when it comes to handling customer needs and this is where ChatBeacon Live Chat come in. The tool is affordable, easy to setup and using it is a breeze considering that the UI is one of the best. The tool comes with tens of features and this ensures a great user experience.

No complains what soever. The tool is a blessing to our organisation.

With ChatBeacon Live Chat, enraging our clients is easy.

Chat Beacon is very easy to use and the chat bot is awesome. I like the Stats it gives on the visitors.

Price is a little high but it is worth it. There could be more Customization, other than that I like everything ChatBeacon has to offer.

Using the Chat Bot to take care of my Clients by answering questions or providng Services while I'm away.

I like the autonomous feature included with the software.

So far, there is nothing i do not like about this software.

Minimizing our call volume.

I have searched for many weeks for a simple easy to use chat software fore my website. I found out that some companies charge an arm and a leg for such a simple software. ChatBeacon's team was there to find a great price for me with excellent customer care. I am not very tech savy, so I was scared at first but realized with a few minutes of learning it became easy to use. There are so many features on this software that are so useful to my business. It can track where a customer is surfing on your website and super fast live chat (you can see what users are typing before they send the message). There are so many more features on this software that I'm still exploring.

There is nothing negative to say about this software. ChatBeacon is always doing their best to find more innovative ways to be able to connect business owners through chat. The company is releasing a SMS feature to where customers can reach out to businesses through text! I'm super excited for this new feature!

One of the main benefits I have with this software is I am able to connect and reach out to my customers more efficiently than I was before. The number one goal in our business is to always stay connected with our customers to keep them happy for repeat. I have converted several sales already with this software.

I like that it is simple to chat with visitors. Also, I can see my colleagues chat and they can see mine, which allows us to help each other out.

I dislike the information aspect. I wish it would provide more information such as company name of IP address but, I know that is hard to do.

We help people with support and if they need more help we pass it along to our team and it is quick.

In built translation. So i represent a global company through digital channels. Being that webchat is a free service available across the globe (unlike telephony) we used to receive so many inbound coms from non English speakers. Its company policy to communicate solely in English, so these coms were macro-ed away. So, after a years hiatus where the webchat contract moved to Manilla, we've begun using ChatBeacon. All i can say is wow. it couldn't be more intuitive. I also personally enjoy the fact i can handle multiple transactions at once, it takes a lot of pressure off my role and has brought a certain freedom.

Not much. All i do is utilize the software to do the best job i can. But after meetings with my colleagues and managers, there needs to be more customization and categorization options. But as I say, I can get my job done, so I'm marginally happy.

As stated previously, the language barrier with our customers, has all but disappeared now. We've over come both an obstacle, and a situation that was slightly threatening the ongoing contract we had with the client. In fact we're thriving now, with new lines of business.

ChatBeacon is a simple and easy way to provide customer service via live chat.

Freezes sometimes, but it's rare. Overall a good app.

Makes providing customer service much simpler. Easy to read and find your way around.