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Zoho Desk vs Inbenta Chatbots Comparison

Zoho Desk vs Inbenta Chatbots Comparison
Zoho Desk
Inbenta Chatbots

At a Glance

4.4

Help Desk Software

Starting at $20

Per Month

4.6

Live Chat Software

Pricing Not Available

Overview

Zoho Desk

Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features includes an AI assistant that can identity repeated keywords and opinions in customers’ text to analyze customer mood…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Inbenta Chatbots

Inbenta is a unique conversational AI platform built to help employees automate personalized interaction at scale with customers. The technology is made to provide quick and accurate answers, provide customers withhigh quality guides, allowing agents to deal with more complex queries. The goal is to…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Standard

$20

Per Month

Professional

$35

Per Month

Enterprise

$50

Per Month

See Pricing Details

Free Trial Available

Pricing Available

Free Trial Available

Pros & Cons

Zoho Desk Pros

  • There are plenty of reporting features that provide customer insights and agent performance data
  • A range of templates are available to help you respond to customers quickly and effectively
  • You get real-time insights into support operations
  • There’s a good free plan for new users

Zoho Desk Cons

  • The wealth of features on offer can make it harder for beginners to pick up the software.

Inbenta Chatbots Pros

There is not sufficient information

Inbenta Chatbots Cons

There is not sufficient information

Screenshots

Zoho Desk

Inbenta Chatbots

Videos

Zoho Desk

Inbenta Chatbots

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GetResponse

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Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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