Zoho Desk vs SpatialChat

Take a look at how Zoho Desk and SpatialChat stack up against each other across pricing, features, and support using feedback from real users like yourself. Zoho Desk scores 4.4 out of 5 from 5205 reviews, while SpatialChat has been rated 4.7 out of 5 from 134 reviews.
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Zoho Desk Logo

Zoho Desk

4.4
(5,205)
SpatialChat Logo

SpatialChat

4.7
(134)
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At a Glance
Zoho Desk Logo
Zoho Desk
Starting at:
$20.00/month
SpatialChat Logo
SpatialChat
Starting at:
$7.00/month
Overview
Zoho Desk Logo
Zoho Desk
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features includes an AI assistant that can identity repeated keywords and opinions in customers’ text to analyze customer m... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Zoho Desk
View 6 images
Zoho Desk Screenshots
Zoho Desk screenshot 1
Zoho Desk screenshot 2
Zoho Desk screenshot 3
Zoho Desk screenshot 4
Zoho Desk screenshot 5
Zoho Desk Homepage
Zoho Desk Homepage
SpatialChat Logo
SpatialChat
Cloud workspace for remote teams to get synchronous work done together Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
SpatialChat
View 5 images
SpatialChat Screenshots
SpatialChat screenshot 1
SpatialChat screenshot 2
SpatialChat screenshot 3
SpatialChat screenshot 4
SpatialChat screenshot 5
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Pricing
Zoho Desk Logo
Zoho Desk
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
$20.00
/ month
Professional
$35.00
/ month
Enterprise
$50.00
/ month
See all pricing
SpatialChat Logo
SpatialChat
Free trial available
Free plan available
Billing type Recurring Subscription
Free Plan
$0.00
/ month
Regular Plan
$7.00
/ month
Custom Plan
Contact Us
See all pricing
Pros and Cons
Zoho Desk Logo
Zoho Desk
Pros
  • There are plenty of reporting features that provide customer insights and agent performance data
  • A range of templates are available to help you respond to customers quickly and effectively
  • You get real-time insights into support operations
  • There’s a good free plan for new users
Cons
  • The wealth of features on offer can make it harder for beginners to pick up the software.
SpatialChat Logo
SpatialChat
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Zoho Desk Logo
Zoho Desk
Small Business
71.7%
Mid Market
24.65%
Enterprise
3.65%
SpatialChat Logo
SpatialChat
Small Business
63.43%
Mid Market
23.13%
Enterprise
13.43%
Deployment
Zoho Desk Logo
Zoho Desk
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
SpatialChat Logo
SpatialChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Zoho Desk Logo
Zoho Desk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
SpatialChat Logo
SpatialChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Zoho Desk Logo
Zoho Desk
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SpatialChat Logo
SpatialChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Zoho Desk Logo
Zoho Desk
Total integrations: 27
  • Adobe Connect
  • Asana
  • Bigin by Zoho CRM
  • Clearbit
  • Dropbox
  • Figma
  • GitHub
  • GoTo Connect
  • Google Drive
  • Google Maps API
  • Google Workspace
  • Grammarly
  • Helpdesk
  • Intuit Mailchimp
  • Jira
  • Miro
  • Notion
  • Pinecone
  • Ring Central
  • Salesforce Sales Cloud
  • Slack
  • SurveyMonkey
  • TeamViewer
  • Trello
  • Twitter Ads
  • Zoho Assist
  • Zoho Bookings
  • Zoho Cliq
  • Zoho Creator
  • Zoho Flow
  • Zoho Forms
  • Zoho Marketing Automation
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • Zoho Subscriptions
  • Zoho Vault
  • Zoom
SpatialChat Logo
SpatialChat
Total integrations: 12
  • Adobe Connect
  • Asana
  • Bigin by Zoho CRM
  • Clearbit
  • Dropbox
  • Figma
  • GitHub
  • GoTo Connect
  • Google Drive
  • Google Maps API
  • Google Workspace
  • Grammarly
  • Helpdesk
  • Intuit Mailchimp
  • Jira
  • Miro
  • Notion
  • Pinecone
  • Ring Central
  • Salesforce Sales Cloud
  • Slack
  • SurveyMonkey
  • TeamViewer
  • Trello
  • Twitter Ads
  • Zoho Assist
  • Zoho Bookings
  • Zoho Cliq
  • Zoho Creator
  • Zoho Flow
  • Zoho Forms
  • Zoho Marketing Automation
  • Zoho Projects
  • Zoho Sign
  • Zoho Social
  • Zoho Sprints
  • Zoho Subscriptions
  • Zoho Vault
  • Zoom
Top Alternatives
Zoho Desk Logo
Zoho Desk
See all alternatives
SpatialChat Logo
SpatialChat
See all alternatives
Company Details
Zoho Desk Logo
Zoho Desk
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000
SpatialChat Logo
SpatialChat
  • By SpatialChat, Inc.
  • Located in Delaware, United States
  • Founded in 2020