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Zoho Desk vs SpatialChat Comparison

Zoho Desk vs SpatialChat Comparison
Zoho Desk
SpatialChat

At a Glance

4.4

Help Desk Software

Starting at $20

Per Month

4.7

Live Chat Software

Starting at $0

Per Month

Overview

Zoho Desk

Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features includes an AI assistant that can identity repeated keywords and opinions in customers’ text to analyze customer mood…  Learn more

Target Market

Enterprise

Mid Market

Small Business

SpatialChat

Cloud workspace for remote teams to get synchronous work done together  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Standard

$20

Per Month

Professional

$35

Per Month

Enterprise

$50

Per Month

See Pricing Details

Free Trial Available

Pricing Available

Free Plan

$0

Per Month

Regular Plan

$7

Per Month

See Pricing Details

Free Plan Available

Free Trial Available

Pricing Available

Pros & Cons

Zoho Desk Pros

  • There are plenty of reporting features that provide customer insights and agent performance data
  • A range of templates are available to help you respond to customers quickly and effectively
  • You get real-time insights into support operations
  • There’s a good free plan for new users

Zoho Desk Cons

  • The wealth of features on offer can make it harder for beginners to pick up the software.

SpatialChat Pros

There is not sufficient information

SpatialChat Cons

There is not sufficient information

Screenshots

Zoho Desk

SpatialChat

Videos

Zoho Desk

SpatialChat

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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