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Algolia Reviews: 4.6/5 — Highly Rated
Algolia is a discovery and search tool designed to help businesses improve their website and app search experience. The platform has tools such as instant search, typo tolerance, and personalized results that help users find the information needed efficiently. With a focus on simplicity and ease, Algolia helps businesses increase engagement and conversions by delivering a fast and relevant search experience.
| Capabilities |
AI
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Training | Documentation |
| Languages | English |
I love the fact that,at its premise, it's simply fast search over small JSON payloads.
Getting some of the finer details to work can be really tricky. The size limitations is a big sticking point, and breaking up larger objects into a single entity feels like something that should be managed within the SDK itself.
I'm using Algolia to build several geolocating websites, as well as a product support site for a database platform.
Java, JavaScript, Ktlin and Zendesk are just some of the solutions with which I have an excellent integration with Algolia, there are many more integration options that I am currently working with and I can continue adding many more integrations without problems, I just need to send a message to the support of Algolia and they kindly provide me with the tools to integrate them. By requesting support help I can complete the most complex tasks in just a few minutes or depending on the complexity of the integration in a few hours.
They must add many more customization features and they must modernize their platform, sometimes I dislike their outdated look.
The positive since we started using Algolia in the company are summarized in two things, the search patterns and the customer experience. It is very simple when the client is satisfied, all the members of my team are also satisfied, Algolia allows us to improve and automate our search engine in a few days.
I like that it is very easy to use and add information, in addition the platform is very intuitive and the searches are very fast. The technical support service responds to us very quickly and resolves problems immediately, the truth is very responsible.
Algolia developers thought of everything, because so far we have not seen errors. They may exist, but we are very happy with this software and we would like it to continue that way.
I love that we are better known every day, because our reputation increases as we enter new products and our customers find their specifications without many complications, because the search engine is very fast and the interface builds confidence, I think it is perfectly made for the user .
The developer tools and easy integration w Heroku allowed us the ability to launch quickly.
The initial testing plans were I believe a little pricey but I believe they have new plans now that accommodate for this.
Searching through ecommerce products can be intense and finding the best related product helps us generate revenue quickly.
No real set up from a dev perspective and is incredibly fast. The apis and tools make for real ease of integration with very little effort.
The pricing is steep as the number of documents and collections increase. The initial design was kind of ugly but since then the improvements have been consistent and nice to look at.
The search we run is lightning fast and reliable. The cost to integrate into our app is incredibly low.
I have used various search systems including Sphinx, Solr, direct DB integrations etc. but nothing has been as robust and performant as Algolia. It just works very well.
At this time we have nothing to critique as it's perfect for our needs.
A portion of our infrastructure was used for search which we were able to swap out with Algolia.
Simply put, it saved us a heap of development time and budget. We could focus on other components knowing the search was sorted.
Customizing it to run some api operations requires some skills; still working out how we can do that better.
We had to get to market quickly and it saved us development time and money.
I'm impressed with Algolia's search speed when entering product information. We have several thousand products and the search engine responds almost simultaneously as our customers type characters.
The cost is a little high. The pricing tiers are nice but the thresholds are set too low. Currently, our website is for niche products. I could see it getting quite expensive on more popular websites.
Our customers can find what they're looking for easily and quickly. I think a responsive website translates to a higher level of professionalism and ultimately trust in our products. Showing the product image and displaying the price also improves our customers experience. One of the intangible benefits from this is it reduces calls to our customer service. Finally, it's helpful to know which products our customers search for the most. We pay close attention to what our users look for so that we can focus on those products specifically. In many cases where a customer didn't purchase our product after searching, we found that the image or text on the product was confusing or incomplete. We have had several instances where, after improving the product description or image, sales on their product increased.
Vendor relationships always tend to promise more than they deliver. This is one of the first one that has delivered as much (or more!) than was promised. I'm amazed at the performance of the Algolia system. Blazing fast, accurate, relevant, immediately updated, elegant, easy to implement, a breeze to customize. It really couldn't be much better.
Not much. There were a few small gaps in the documentation, but that has been the extent so far of anything negative.
The motivator for switching to Algolia was the expiration of our Google Search Appliance. However, now that we've switched, I'm wishing we'd made the jump a lot sooner. What a great platform! Our users are experiencing DRAMATIC improvements in search speed and relevance, and we're looking at all sorts of ways to leverage Algolia for other business needs, from personalization to content categorization.
- Easy of use. We (2 developers) had no experience with search indexes before, but got up and running in 2 hours, backend and frontend. - Performance. We still have few users, but searching 15k records takes 4ms on average. 40ms max. - Pricing is OK. Other search platforms like Elastic Search will cost you less per number of records indexed, but you have to manage more stuff by yourself to keep everything in good shape.
Documentation lack some real world examples and best practices, like how to keep a Postgres DB in sync with Algolia. Free as starter tiers have low records limit (10k and 50k). We have a few concerns about securing data. Some real case scenarios in the Docs would also help us. Like, what are the guidelines to implement Algolia to index sensitive information?
We have a SaaS and Algolia is currently being used for searching people records. Performance is great. We intend to use it in more places in the future.
Setup & configuration was accomplished in an afternoon You get instant feedback / results No need to hire resources & spend time on infra to support lighting quick searches The extra analytics about what was searched on is also great
It requires some thought and/or additional dev work to work around how the pricing model is defined in operations (i.e. when we need to refresh the index data).
Algolia makes it dead-simple, quick and fun for our users to perform the mundane task of searching across the hundreds of thousands of athletes so that they can then get to the juicy part of checking out their race-performance analytics!
Search out of the box, just plug a few things here and there and you are done!
Pricing is a bit of a problem, especially, the jump from starter to pro is HUGE!
Even though I have used Algolia before in a variety of different ways, at the moment, most recently I used it to add search to a static website which hosts internal developer docs.
Algolia is so easy to use that it makes implementing enterprise search an absolute breeze. It offers us almost all of the benefits of elasticsearch, but in a turnkey solution.
Nothing, so far. Elasticsearch is more configurable but we find that we're happy with trading off some of that control for ease of implementation/administration.
We're dedicated to shipping low-latency solutions throughout our product suite, so Algolia's speed, combined with things like its typo-tolerance features, makes it very user-friendly.
I am not a developer, but my team had a pretty much hustle free time implementing the software and get it running in 2 different applications. As we are only a very small team, time to market is very critical. The WOW effect kicks in when you start the search and get the instant results in a matter of a blink. The true beauty unfolds as you can easily modify the search in the Admin Dashboard. So you don't have to bother your developers any more. The application is reasonable priced and I can not image how we would do without it. We had a custom build search implemented in our application but those are anything near of what Algolia is capable of. The user experience on http://www.solartraders.com for our customers is on another level now.
Maybe the could refine a bit the dependencies of the filters. Apart from it I don't have many recommendations as the experience is a fantastic one so far.
If you need search on your application, use Algolia! It is incredible fast and reliable and time to market for deployment is very fast. For a simple search without filters you are done in a couple of hours. For a search including filters (depending on complexity) calculate 2-4 days.
Not having to manage my own search infrastructure including software setups and performance
Having to manage duplicates / already indexed items in my own databases
Search suggestions, SERP Benefits are great user experience in terms of performance and result prioritisation. Internal benefits are we are saving hires to manage search infrastructure
Algolia is incredibly fast to execute searches, often results return in just a few milliseconds. Setup was quite easy, even given the technical overhead involved, since the API and docs are clear and to the point. It has out of the box compatibility with VueJS which I love, so that is appreciated. The default widgets provided are easy to customize and it's not too hard to make your own when needed. There are plugins for Wordpress and other CMSs for those that use them. I'd also counterpoint to anyone who mentions price as a negative. I would challenge anyone to show me they can even setup the raw infrastructure needed to run something like elastic search this fast, never mind the ongoing costs needed to maintain such a system. Algolia can't be beat from a value standpoint right now in this space.
The lack of date based filter widget maybe? I have no serious complaint against the product. Algolia has served all the needs I had for search.
We are a small team and deploying real-time faceted search on complex sites is very difficult. Then to do is reliably with cross-platform compatibility and great speed, that's nearly impossible. Algolia makes this process trivial by comparison, with a few custom plugins we are able to setup user friendly search on all of our sites easily.
The easy integration is the first thing attractive in Algolia, the comes the fast search the suggestion and other features
The bad side of Algolia is that we can not use it promise, we need to use it as a SaaS and this is a privacy for some of our clients
We tried to implement search our selves but it was really difficult, Algolia helped as a lot to implement search in our product
It's easy to use and plenty of SDKs are provided so there's is one for everyone. Setup and configuration are done through a clear dashboard which also offers great insights into search performance. Search results are being delivered instantaneously. They're so fast that using a search index for search query completion is working perfectly. The pricing is very reasonable. For testing and small volume sites, there is even a free tier. Support also is great. The turnaround for a fix in one of the provided SDKs was less than 24h.
There is nothing that I truly dislike about algolia.
It's saving us the effort to build our own search infrastructure. We have no relevant skills available in-house, so having such a service offered at a reasonable cost is helping is to get our products to the market a lot faster.
Super easy to setup, configure and make on-the-fly changes and has dramatically improved the search experience for our customers and staff trying to find products and articles on our website
Nothing to dislike. It's amazing! Nothing more I can add
The search logic that I personally developed was very basic, didn't understand plurals, spelling mistakes and was slow. Algolia has solved all of this.
The best thing about Alogolia is the ease of setting up and using. They have ready integrations with all major platforms. We were up and running with Algolia within minutes.
Sometimes there are outages without a prior notice and the whole website breaks if not handled.
Having more than 7000 products on our e-commerce store, the most critical feature is searchability of products and with Algolia this is effortless.
It's really easy to implement their APIs for both front-end and back-end services. It's so much easier to use them as a service rather than starting up a custom search tool.
We are still on a legacy plan and the new pricing isn't as good as the plan we currently have.
We are a radio station and we now have the ability to let listeners find what song they heard! Most people really only remember a few words of a song and being able to index lyrics and titles makes finding that song so much easier!
We are using a custom Laravel Application and the Integration was very easy. The service is so fast we can't imagine how Algolia can do it.
I really don't find anything to dislike. It works as expected.
We are a classifieds platform. The search and filter results are awesome
the ease of use of the dashboard, and the abillity to destuingish how much sensitive you want your search to be
the format it force me to change (e.g. geo points)
free text search
Very fast, reliable, and easy to use. We are using for several use cases. We have implemented the real time search, awesome speed. It is also good to index orders for the sales front end and dashboard. In this case the ability to use multiple indexes per sort let the response very fast.
Nothing at all. The only thing may be the price for people outside US. I live in Brazil and the exchange hates are 4-1.
Near real time search, sales dashboard
Algolia is fast, reliable and super easy to work with. Instead of spending lots of resources on implementing our own elastic search, we decided to go with Algolia. We never looked back.
There are some limitations on the record size and facet size but nothing major. We also like to see better support for geolocation and clustering
Our search page is using algolia which supports more than 50 types of filters and sorts
Features and performance. Makes the site look professional with almost instant results comparable to Google, highlighting.
Vue integration and docs are good but I want more
Performant search
Fast search, easy install, best for seo.
it would be interesting to have a way to customize results via dashboard
For search products in my site
We decided we needed search on our site. Within a few minutes we had a demo account within Algolia, and instantly wrapped our heads around the interface. A few hours later we had our entire dataset within Algolia, and minutes later were hitting the API with search results. Since setting up Algolia, we have hardly had to modify any search settings. It has worked flawlessly for almost two years for us. We are actively showing the technology off to other product teams, as it drastic reduced our cost to build our product out. Our search is so effective, it is typically one of the first things other teams notice when checking out our product. They asked how we did the impossible. The answer, focus on our core competencies, and trust the experts at their competencies. Algolia is simply the best, at a fair price.
Not much. We have had a few minutes of downtime in almost two years. When it happened the monitors at Algolia did not detect the outage. After emailing the CEO, he was quick to respond. The technical teams were quick to resolve, and due to our outreach, were able to fix the monitors. Downtime is expected for any SaaS service. What is important is that it is reasonable, and how they respond. For that, they did a amazing job.n
We were able to create a medication search, that is faster than our competitors. It is a more notable feature when other development teams investigate our site. i have done over a dozen technical demos from other teams doing outreach due to the speed and user experience. We even rendered 28,000 pages based on data we store in Algolia. In other words, we use Algolia as part of our content management strategy, due to how fast and effective it is.
Easy setup. Great and clean documentation. Easy to use react components. Really nice management dashboard.
Nothing really. It meets our business demands completely.
In app User base search
What I like most about Algolia is that it's very easy to set up and get running. Using Zendesk's connector, we were able to configure instant search on our knowledge base very quickly. Also, the added analytics on what people are searching for when they come to our site has helped us think about content gaps in our help documentation.
The lingo around the app was the only real learning curve I had to overcome. Knowing the difference between records and operations and indices, etc., was a little head scratching at first. But when you understand, the platform makes a lot more sense.
We've made it a lot easier for users to find content in our help resources. We want people to find answers quickly so they can get back to using our application and solving problems, so the more we can do to improve the search experience, the better.