Better Stack Reviews: 4.8/5 — Highly Rated

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It's easy to implement, even for someone with no programming background. The user interface is great as well and simple to navigate. The notifications are customizable, so we can decide how often and through what medium we get contacted when something goes wrong with our site. The free tier is excellent; due to our basic needs, we stayed in it.

Nothing really, as stated previously, our needs are basic and better uptime covers all of them with flying colors!

Just checking if our website is down due to hosting issues. So far it has notified of all of the incidents.

Status pages are very easy to set up and even the default design is better than anything I have used before. I also appreciate the custom CSS and HTML you can add to make it your own.

The ping and port monitoring is not very useful for me and can be more distinguished from regular uptime monitoring.

Communicating status of several of my project sites. And basic alerting about downtime or incidents.

Setting everything from monitors and contact methods to status pages is a breeze and way waay better than anything else I have tried before. A big PRO for me is the built-in calendar schedule. I can now see who is on call easily and manage how different incidents are dealt with, amazing to have this inside a monitoring tool.

Nothing I can think of. From UI to functionality everything just works.

BetterUptime is the best monitoring/incident management software out there, hands down. Before switching, I was using two other monitoring tools, and none of them doesn't even come close to BetterUptime. BU is simple to set up, with excellent response times and flexible contact methods. Oh, and they have really sleek status pages included with set up taking less than 3 minutes.

- Status Page like (status.example.com) - Statstics - Notifications - Ease of Use - Downtime History - Free plan

- Mobile push notifications is NOT included in the free plan

Downtime History & Website Health Check

- Support is usually responsive and has helped me a few times - Simple UI - Backup to S3 compatible storage providers

- Setting up a dashboard could be be easier

Logs helps us to make better sense of our server logs and it provides useful capabilities to send alerts based on logs.

Easy to use, visually nice, functional uptime monitoring.

Monitoring logic is not well suited hobby projects, for example monitoring is not automatically resumed, if service recovers but incident is not manually Acknowledged.

Service availability

Better Stack was an absolute pleasure to have during Astralmod's goal of minimizing downtime. Better Stack allowed us to reduce our downtime to an absolute minimum, and the implementation was astonishingly simple and straightforward. Thanks to Better Stack's heartbeat system, we were able to implement automated monitoring into all of our applications within minutes, and notify our team if something went south. The Better Stack status page is also amazing, our users can view the real time status of our services and view maintenance. What's amazing is that we were able to connect our domain without needing to upgrade our plan, unlike competitors. Overall, Better Stack is an absolute must-have for teams of any size, the implementation is incredibly straightforward and the pricing is also very pleasant.

We are still yet to run into major issues with Better Stack, as most features are incredibly customizable. The only thing that might be appreciatable for teams of smaller size is simpler customization of the status page. Although the status page looks amazing out of the box, I imagine that some use cases would appreciate simple customization, such as changing colors. Although this is possible using the custom CSS feature that Better Stack provides, this may be slightly difficult to work with for smaller teams, and a simple editor could strongly benefit them.

Better Stack is helping us keep our downtime to a minimum, which is strongly appreciated by our users who can use our services at any time, view maintenance using the innovative status page Better Stack provides, and get real time updates on any mishaps that could happen within our infrastructure.

It's on-call feature that allows us to easily change who is on call and who'll resolve the issues.

the logs feature can be a lot better and if mutliple mointers fail then they can be merged in one single call.

Highly benefecial in maintaining our SLA of 99.9%

Better Stack enables us to take a more pro-active stance towards our customers every day of our work. We receive alerts about downtime instantanously, ensuring that we can swiftly respond to any issues that our customer experiences. The status page enable us to get a good overview of a specific set of monitors, and we can share them (if we wish) with our customers as well. The on-call system can text or call us, or send updates to Slack, when there is an issue.

There is not really a lot that we dislike about Better Stack. If I had to mention a few "nice to haves" that we'd like to see in the future, it's UI/IX improvements in the admin panel, more support for customization on status pages (mostly in regard to how it looks), whitelabelling, etc. Having said that, the support team is *very* receptible to feedback and many of the features I've suggested or requested have been implemented since.

Better Stack allows us to pro-actively respond to incidents, downtime and/or slowness.