( 166 )
Better Stack Reviews: 4.8/5 — Highly Rated
Better Stack lets you see inside any stack, debug any issue, and resolve any incident. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single database with SQL. Monitor everything from websites to servers. Schedule on-call rotations, get actionable alerts, and resolve incidents faster than ever. Made to fit into your workflow with over 100+ integrations.
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Freelancer
Enterprise
|
| Ease of use |
Beginner
Intermediate
Advanced
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation, In Person, Live Online, Videos |
| Languages | English |
Better Stack’s Micro bundle costs $100 a month in Europe, $150 in the United States and $350 in Singapore — for exactly the same 480 GB and exactly the same feature list. Every metered rate on the page carries the same multipliers: US is 1.5× Europe, Singapore is 3.5×. The page opens on Europe, the cheapest of the four. Choosing where your data lives is the single largest decision on Better Stack’s price list, and it is made by a dropdown most buyers will scroll straight past.
- What it is: A combined observability and incident-management platform — logs, metrics, traces, errors, uptime monitoring, on-call and status pages.
- Best for: Teams that can host in Europe and want one vendor instead of five.
- Pricing: Free tier, then $29 per responder per month billed yearly. Telemetry billed separately. Verified July 2026.
- The honest catch: The platform costs $29; a fully-equipped status page costs $886.
What Is Better Stack?
Better Stack bundles a set of products usually bought separately: log and trace aggregation queryable with SQL, PromQL or a drag-and-drop builder, metrics, error tracking, session replay, web events, uptime and Playwright transaction monitoring, cron heartbeats, on-call scheduling, incident management inside Slack or Teams, branded status pages, and a Slack-native AI SRE agent that investigates incidents against your telemetry.
Pricing is à la carte rather than tiered. There is one licence price and a long list of separately metered components.
How Better Stack Works
- One responder licence, then metered add-ons.
- Team members are free; responders are not.
- Telemetry is billed by volume, in bundles or pay-as-you-go.
- Data region multiplies every rate.
- Status-page features are the costliest add-ons.
- 60-day money-back guarantee.
Better Stack Pricing
Captured from Better Stack’s pricing page in July 2026 in US dollars, reading both billing toggles and all four data regions.
| Component | Monthly | Billed yearly | Unit |
|---|---|---|---|
| Free tier | $0 | $0 | 10 monitors, 1 status page, 100k exceptions, 5,000 replays |
| Responder licence | $34 | $29 | per licence per month |
| Team members | $0 | $0 | unlimited |
| Slack channel/thread workflows | $9 | $9 | per responder licence per month |
| Reporting & analytics | $5 | $4 | per member per month |
| Additional 50 monitors | $25 | $21 | per month |
| Additional 10 heartbeats | $20 | $17 | per month |
| SSO with Azure or Okta | $5 | $5 | per user per month |
| Audit logs | $250 | $208 | per month |
| Call routing | $250 | $208 | per phone number per month |
| Telemetry bundle | Europe | US East/West | Singapore | Capacity |
|---|---|---|---|---|
| Nano | $25 | $38 | $88 | 40 GB each of traces, logs, metrics |
| Micro | $100 | $150 | $350 | 160 GB each |
| Mega | $210 | $315 | $735 | 340 GB each |
| Tera | $420 | $630 | $1,470 | 700 GB each |
| Multiplier | 1.0× | 1.5× | 3.5× | identical features |
What actually decides your cost:
- Data residency is the biggest multiplier on the page, and it is exact. Europe is the baseline. US East and US West both cost 1.5×. Singapore costs 3.5×. This is not approximate: logs ingestion runs $0.10, $0.15 and $0.35 per GB; metrics retention $0.50, $0.75 and $1.75 per GB per month; error tracking $0.000050, $0.000075 and $0.000175 per exception; session replay $0.00150, $0.00225 and $0.00525 each. Every one is precisely 1.5× and 3.5× the European rate, with only the logs retention figure rounded for display. The capacity and the feature list are identical in all four regions. If your compliance position lets you host in Europe, that choice is worth more than every discount on the page combined.
- The comparison claims do not move with the region, though the prices do. Beside the error-tracking rate the page reads “approx. 6x cheaper than Sentry”, and the section is headed “Sentry-compatible at 1/6th the price.” That text is byte-for-byte identical whether the rate showing is $0.000050 (Europe) or $0.000175 (Singapore) — a spread of 3.5×. The same is true of “up to 2x cheaper than PostHog” on session replay and “At 1/10 of the cost of PostHog or Amplitude” on web events. Whatever the comparison is worth in Europe, it cannot hold equally in Singapore at three and a half times the price.
- The discount badges are honest, and they are off the pay-as-you-go rate — not off each other. Each bundle shows two percentages, and both reconcile exactly against the metered rates published further down the same page. Nano’s 40 GB of logs, traces and metrics costs $32 a month at European pay-as-you-go rates ($6 logs, $6 traces, $20 metrics); the bundle is $30 monthly, 6.25% off — badged “6% OFF” — and $25 yearly, 21.9% off, badged “22% OFF”. The same arithmetic lands on 8%/23% for Mega and 11%/25% for Tera. Verifiable discount claims are rare enough to be worth saying out loud.
- Metrics are 62.5% of every telemetry bill while being a third of the data. Metrics retention costs $0.50 per GB per month against $0.15 all-in for logs — 3.3×. Because the bundles allocate equal gigabytes to traces, logs and metrics, metrics account for exactly 62.5% of the pay-as-you-go equivalent of all four bundles. If you are choosing a bundle size, model your metrics volume first; the logs figure that gives the bundle its name is the cheap third.
- The platform costs $29; the status page costs up to $886. One status page is included, but its options are priced per page per month at yearly rates: white-labelling $208, IP allowlisting $208, single sign-on $208, sending e-mail from your own domain $208, password authentication $42 and custom CSS/JavaScript $12. A single fully-equipped status page therefore runs $886 a month — over 30 times a responder licence, and $1,065 if billed monthly. For a company that wants a branded status page without Better Stack’s footer on it, that one line will dominate the invoice.
- “Unlimited team members” is true until you want reporting. Members are explicitly $0 per member per month, which is genuinely generous next to the per-seat norm in this category. But Reporting & analytics is charged per member, not per responder — $4 each billed yearly. A forty-person engineering organisation with three responders pays $87 for licences and $160 for reporting: the reporting add-on costs nearly twice the platform. Azure and Okta SSO are also per user at $5, while Google SSO is free.
- Heartbeats cost four times what monitors cost. Extra monitors are $21 per 50 (42¢ each); extra heartbeats are $17 per 10 ($1.70 each) — a 4× difference per unit for what is, from outside, a simpler check. Ten of each are included free.
Who Should Use Better Stack
- Teams consolidating five tools into one. The clearest case — logs, metrics, errors, uptime, on-call and status pages under one bill.
- Anyone who can host data in Europe. The same platform at a third of the Singapore price.
- Small teams and side projects. The free tier is unusually complete: 10 monitors, a status page, 100,000 exceptions and 5,000 session replays a month.
- Organisations with many observers and few responders. Free unlimited members is worth real money at scale.
It fits poorly for teams needing Singapore or US data residency on a tight budget; for anyone whose status page must be white-labelled and access-controlled; for metrics-heavy workloads; and for HIPAA-regulated organisations, which Better Stack says outright it cannot serve.
Honest Pros and Cons
Strengths
- A genuinely usable free tier, not a trial.
- Unlimited team members at $0.
- Discount badges that reconcile exactly with the published rates.
- 60-day money-back guarantee — twice the usual 30.
- SOC 2 Type 2, ISO 27001, GDPR, EU storage by default.
- Says plainly it is not HIPAA compliant rather than staying quiet.
Limitations
- Singapore costs 3.5× Europe for identical capacity.
- Comparison claims stay fixed while prices vary 3.5×.
- $208 per page per month for white-labelling, SSO and IP allowlisting.
- Reporting is billed per member, undercutting free seats.
- Metrics are 62.5% of every bundle’s underlying cost.
- Extra heartbeats cost 4× extra monitors, per unit.
Better Stack Alternatives and How It Compares
- Datadog is the full-coverage incumbent Better Stack’s own footer benchmarks against.
- Sentry is the error-tracking standard, and the target of the “1/6th the price” claim.
- PostHog covers session replay and product analytics, named in two claims on the page.
- Grafana Cloud is the closest open-source-rooted alternative for logs and metrics.
- PagerDuty competes specifically on on-call and incident response.
The Verdict
Better Stack is doing something unusual, and mostly doing it well. Rather than a three-tier ladder, it publishes one $29 responder licence and then meters everything else openly — a free tier that is genuinely usable, unlimited team members at no cost, and telemetry priced by the gigabyte with bundles on top. The discount badges even survive checking: Nano’s “6% OFF” and “22% OFF” reconcile to 6.25% and 21.9% against the pay-as-you-go rates published further down the same page, and the same arithmetic holds for all four bundles. Vendors whose percentages can be audited from their own price list are a minority.
The thing to understand before comparing Better Stack with anything else is that the data-region dropdown is the most expensive control on the page. Europe is the baseline; US East and US West cost exactly 1.5×; Singapore costs exactly 3.5× — and that multiplier applies to every metered rate, not just the bundles. The Micro bundle is $100, $150 or $350 a month for the identical 480 GB and the identical feature list. The page opens on Europe, the cheapest of the four, so the figure a casual reader takes away is the best case. Anyone with a compliance requirement pinning data to Singapore should re-price the whole platform before drawing conclusions.
That regional spread also strains the comparative marketing. “Approx. 6x cheaper than Sentry” sits beside the error-tracking rate in every region, unchanged, while that rate ranges from $0.000050 to $0.000175 per exception. The same static claims accompany session replay (“up to 2x cheaper than PostHog”) and web events (“1/10 of the cost of PostHog or Amplitude”). These are not false so much as unqualified: they can only describe one region at a time, and the page never says which.
Two more numbers deserve a place in any budget. Metrics retention costs 3.3× what logs cost per gigabyte, which means metrics are 62.5% of the underlying cost of every bundle despite being a third of the data — so size your bundle on metrics, not logs. And the status-page add-ons are the steepest line on the page: white-labelling, SSO, IP allowlisting and custom-domain e-mail are $208 per page per month each, so a fully-equipped status page reaches $886 a month, more than thirty times a responder licence. Host in Europe, watch your metrics volume, and decide early whether that status page really needs to be unbranded.
FAQ
How much does Better Stack cost?
There is a free tier, then $34 per responder per month monthly or $29 billed yearly. Team members are unlimited and free. Telemetry is billed separately, either pay-as-you-go or in bundles from $25 to $420 a month on European rates. Add-ons — extra monitors, heartbeats, status-page features, reporting, audit logs — are metered individually. A 60-day money-back guarantee applies.
Why does Better Stack’s price change when I pick a different data region?
Because the region multiplies every metered rate. Europe is the baseline, US East and US West cost 1.5×, and Singapore costs 3.5× — for identical capacity and an identical feature list. Logs run $0.10, $0.15 and $0.35 per GB; metrics retention $0.50, $0.75 and $1.75 per GB per month. The page opens on Europe, so the prices shown by default are the lowest available.
Is Better Stack really six times cheaper than Sentry?
That is Better Stack’s claim, printed beside its error-tracking rate — but the claim never changes while the rate does. It appears identically at $0.000050 per exception in Europe and $0.000175 in Singapore, a 3.5× spread. Whatever ratio holds in one region cannot hold in all of them, and the page does not say which region the comparison refers to.
Is Better Stack’s free plan actually usable?
More than most. It covers 10 monitors and heartbeats, one status page, 100,000 exceptions a month, 5,000 session replays, 3 GB each of logs, traces and web events retained for three days, and 30 GB of metrics — with Slack and e-mail alerts. It is labelled “free for personal projects”, and the three-day retention is the main constraint for anything production-facing.
What does a branded status page cost on Better Stack?
One status page is included with a licence, but the options are charged per page per month at yearly rates: white-labelling to remove the “Powered by Better Stack” footer is $208, as are single sign-on, IP allowlisting and sending e-mail from your own domain. Password authentication is $42 and custom CSS/JavaScript $12. A page with all of them costs $886 a month, against $29 for the responder licence itself.
Better uptime is easy to set up, it doesn't require any specific knowledge to set it up. It has a well looking user interface, and I love the integration with slack.
There's nothing I don't like, but what I hope is that the number of functionality will increase up day by day, I'm hopeful that this will happen , because the service works great!!
I want to know when my server goes down, or when my Internet connection stops working. Moreover, I want that all my customers know when services aren't working so they won't call or send email to me.
Status pages can be enabled and are good looking out of the box, but if you need, there are CSS and JS customization options (in paid plans). You can also choose a custom domain using CNAME
Logging in for the first time in the control panel was a bit overwhelming at first, but after getting through the first tutorial the panel is intuitive enough
I was using another service before better uptime, which suffered from downtimes and also didn't have many of the features that Better Uptime has. Setting up a status page to use for our website was easy enough to be done in few minutes
Better Uptime helped us solve several business challenges (monitoring, on-call and status page) in one integrated solution at a reasonable cost.
I would like to see an option to whitelist IP addresses for the status page, since for now we are only using it for employees
We were able to get rid of our Atlassian status page and opsgenie subscriptions plus add monitoring and some great news integrations, all while paying less overall.
There is a free plan which has many features! I also like the fact that I can monitor IMAP or POP3 services and even our DNS server!
There are some features (for example, the call service when your website goes down) that aren't free, but this is not a significant issue, in my opinion.
I can check and track if my website/server goes down or doesn't respond quickly. This helps me to react faster in case of a downtime.
Even with the free version, we have ability to monitor our websites every 3 minutes. It's more than enough for our company. So if you are not a bank or government, you clearly can use even the free version.
None of them I had inspected. There is nothing I dislike.
For now we are just monitoring our website up times and it is very helpful when site is down.
The support team is fantastic, from their expert knowledge on issues to the speed at which they reply. I am thrilled at the ease of setup, dealing with support issues, and overall experience with Better Uptime.
Nothing, for almost a year, they've made my life easier and been fantastic to work with.
Less time wasted monitoring networks. I can relax, and when a site goes down, and I don't know how to resolve it Better Uptime is there to help.
The logs are real time. I can run a program and then see the logs within seconds.
The first time I logged in it took me a moment to know when ch severs I was using because we have a couple.
Helping more people troubleshoot errors
How reliable and accurate it is when our app goes down. Instant notifications. Its awesome
I've been using Better UpTime for about 2-3 weeks and haven't ran into anything is dislike
Some problems we are solving with better uptime is having as little down time as possible. The benefits we realized were increased performance and less down time
Ridiculously simple to set up. I'm using Vercel for my web app, so I pretty much just clicked "add integration" on the site, and boom everything was setup. Instant value in <10 minutes. Wanted a straightforward log drain, and that's exactly what I got. Filtered for 500 error codes and was able to use that info to remove the five most common errors on the app same day I signed up.
There doesn't seem to be any way to filter logs at the ingest side (at least with Vercel). Vercel logs pretty much every single API request, so I end up with way more logs than I need. Still, my app makes a couple million requests / month, and it's still not even close to hitting the 30GB limit for the first price tier.
Mainly keeping a log of errors (Vercel logging goes away soon as you stop looking at their logging page in real-time). Went from almost 1000 errors in a day to <5 in the last 6 hours. There's an option for alerts, so I know that if I mess up somewhere with a new feature and get error 500s again it'll show up pretty quickly there.
The simplicity to use, the free plan is great, the custom domain on the free plan is also available.
So far our experience with Better Uptime is great.
Status page for our startup
it's realtime notification for monitoring health website
no, I like it as a user I hope Better in UI design
monitoring websites a realtime notification
Sleek UI. The free plan comes with enough bells and whistles to cover our basic needs.
Would be great to have an embeddable iframe widget to show the status of the API.
Monitoring our API allows us to not rely on consumers telling us when it's down.
I'm want to know one thing "is my website down for my clients or me?" And it does it right away. I've never received a real alert since I began using the software, but I love that you can even send a test event to see what happens.
I don't have any complaints about it. It is simple and does its job.
I was having a lot of trouble with my previous host, and I couldn't know when the website was down. Now, I don't have to think about it, and it's great.
We adore this platform and are planning to upgrade it to a paid plan in the not too distant future. It alerts me when I need to jump into action and take control of an error and it saved our bacon once already with a memory leak causing a timeout. For that it's worth its weight in gold. Nice simple platform with great status pages and escalation policies. Worth it!
It'd be super cool if there were some features that could plugin to apps to check the health of them maybe, For example, we run a Laravel fleet of apps, and it'd be super cool to monitor the health of our database models, views etc via a composer plugin to prevent issues before they even happen, But this is a wish more than a game-changer, we do love it!
By keeping ourselves and our users informed of downtime, it's allowed us at Quuu to have a greater degree of visibility over our servers and fleet of apps than ever before. It's been extremely valuable to us.
User friendly and intuitive. This service is very easy to use and quite robust!
Nothing as of now. I use this service both for personal and work-related business. Dislikes are null.
I'm using this service for uptime monitoring and end-user statuses.
I have been using Better Uptime for the last two months, and honestly, the experience has been great. The setup is straightforward and intuitive, and with the help of BetterUptime, I have identified downtime for my website, which a leading web hosting company hosts. I like two of their features that have been helpful that is Status page and Weekly Uptime reports. The status page helps me provide my customers with well-defined proof of my business uptime, and Uptime reports give me a comprehensive update on the weekly performance.
Nothing to dislike at the moment, but I would like to see its list of features grow, and I am sure they can provide much more value and compete with the leaders in this market.
I have been using BetterUptime to monitor my company website uptime, and it was helpful in providing me evidence that my current website hosting platform had issues at their end.
It was an easy setup. Adding new domains or services was simple and there were many monitoring options available. On top of several monitoring options, there were also several notification methods too.
There isn't really much to dislike about Better Uptime. If I had to list my biggest complaint so far, it would just be that I wish the app was an app and not just a PWA/portal to the website.
Keeping an eye on my servers was the main reason for getting Better Uptime. Now I also use it to monitor services on my home network to get notifications if my internet goes down when I'm not there.
Better Uptime, even on their free plan, provide a clean and easy way to track the availability of your online services. The free plan is great for small-scale projects, while the paid plans provide extremely useful features like calling on-call staff when an outage is detected.
Setting up the website for your customers to view the status of your services was a bit confusing at first, but after a few minutes of messing with it, it worked as intended.
Better Uptime provides us with a great way of tracking the status of our services without setting up a system ourselves. It is extremely easy to set up and maintain.
Platform is super intuitive and it has all the features that you might want! It also integrates really well with a lot of services. I started with my free tier for my personal website, and now I am pushing for this at my company as it is a definite improvement over the current solution!
So far, I haven't found any downside to this platform.
Easy access to the status of all my websites along with average latency in all major regions! I've even found solutions to have a status page for self hosted servers, which is great just for statistical purposes.
The user interface is very friendly and easy to use. I can set up many monitor types in just a few clicks. I like how it shows us information about uptime and incidents from multiple locations around the globe.
I have been using the platform for about 15 days and setting it up, creating team accounts, and testing with some websites. At this time, I didn't find anything I disliked.
We host and maintain WordPress projects for clients, and this tool allows us to give an extra level of service, making sure the website accomplishes the SLA for each one. Also, we plan to use the API to automate reports and dashboards.
We started using Better Uptime to monitor our new API service and it has helped us keep our customers informed as well as our engineers alerted on any and all issues that may come up in production. Thank you!
So far none! It's the best one out of all status monitoring services in the market
- Great pricing - Beautiful and simple status page - Custom domains - Fast ping/alerts
The call alerts are instant. The moment your site goes. It will alert you based on your config.
To get started, you need to attach an active domain, before you even check out what else is in the offering.
I was looking for a solution to assure the clients a better watch on their sites.
The setup was quick with minimal friction. The overall experience is pleasant and the service does what it should right off the bat.
Nothing comes to mind so far. Smooth sailing.
Centralized uptime check with alert escalation bavked-in.
It's such a powerful tool and at the same time user friendly and very well designed. I love the monitoring and the feature of getting called in case something happens.
The prices are a little high, but are totally relatable and make sense.
I'm monitoring several of our company's online services over this tool. It makes our company way more productive and prepared in case something happens.
I wanted a service that did both monitoring and alerting. Before moving on to Better Uptime, I tried some services (AdminLabs, Status Page...). I used AdminLabs for several years, but I had to leave them because their probes used the same cloud provider as mine. The price is fair and I love the incident workflow, the display is clear and allows you to describe all the steps. I really like the response times across regions graph by monitor, this helps us to know where we can improve our latency !
The only weakness I could find is the layout used for the status page and the lack of response times graph on the status page.
Better Uptime helps me check the liveness of my services across the world. I do have internal monitoring and alerting, but this is never enough because sometimes, even if your services are reachable from inside your infrastructure, they may be unreachable from the outside.
Very customizable, great status pages (with custom URL), and the phone calls stop if all your warnings go off at once. Pauses phones for 60 minutes, but you still get the emails etc. Avoiding too many phone rings at once.
Nothing wrong with this product at all. Everything seems very on point.
It is keeping track of my website servers, my email servers, and a few web application servers. I have 3 status pages setup for the different services, customizable on my own subdomain.
Better Uptime has the best UI/UX for an uptime monitoring service I've ever seen. From the minute you sign up, everything is well organized and has started with sain defaults. You can tell Better Uptime has paid attention to the little details along with the bigger picture. The sain defaults, along with a well-organized dashboard, allow you to be up and running in no time and at the same time know you'll be alerted when things go wrong.
There's not much to dislike about Better Uptime, but if I had to pick the feature that could use the most work, it would be the status pages. The pages are configurable to show response times but come with a downside. If you enable response times, then the page becomes very busy and much harder to read at a glance. It would be helpful to have a dynamic dropdown that can show response times when needed and hidden when not.
I am monitoring my home lab with Better Uptime.
The UI is very clean and well done. I always find the right section without having to navigate complex menus.
Not a dislike, more something I'd like to see implemented: it would be very nice if the home page would show websites and services monitored with some insight, some sort of cards of websites instead of just the list of monitored sites that you need to click to see the status of (though the red and green light indicator shows if a website is under incident).
Having all my websites monitored and avoiding missing an SSL renewal allows me to sleep better. And having the possibility to set multiple types of alerts is an excellent way to prevent missing issues and incidents. The status page is handy, too, and the info is clean and straight to the point.
I am just a newbie to betteruptime, so not much to say, but the service level for this short period was good. I have got what I wanted to have. I am using a free account to monitor several sites and get alerts when they are down, and better-uptime does its job well. Also I liked status page out of the box. It's clear and nice.
Nothing for now. I should watch service work within several months to explain the cons and pros better. For now, I am thrilled and have nothing to say bad against better-uptime.
I have several hosting solutions which are cross-monitoring each other. However, to have a better picture of how services are accessible from the outside, I was looking for some pinger solution and found it. Benefits are free account and status page.
It's super simple to use. In a matter of seconds, you have set it up and verified. You can create public status pages with custom CNAME and real-time monitoring. It's a great added value to your work as a developer and always appreciated by the clients.
The only thing I don't like is the fact that I'm forced to create a status page and ask the client to subscribe to the status page to send them notifications about uptime issues. It would be easier to add the email I want to notify directly in the monitor setup, but you can do this only with team members, and I don't want to be forced to add clients as team members. I also would like to see the domain renewal date and SSL certificate expiration date. Now you can only receive notifications when those happen.
Uptime monitoring from the different geographical areas, domain renewal, and SSL certificate status tracker.
