Better Stack Reviews: 4.8/5 — Highly Rated

BetterUptime from Better Stack has been a game-changer for me. I've found it to be incredibly user-friendly, making it a breeze to use regularly. What's even more impressive is how easy it was to get it up and running. The implementation process was straightforward, and I was able to integrate it into my network without any headaches. One of the standout features of Better Uptime is its exceptional customer support. They're always quick to respond and extremely helpful in resolving any issues that come up. I use Better Uptime frequently to keep a centralized eye on my entire network. It's become an essential tool for me, ensuring that I'm always aware of the status of my network. Plus, it's fantastic for keeping my users informed about the network's status and any planned maintenance or similar events. And something that I really like is the ability to receive calls and SMS alerts during issues. It's a relief to know that if something goes wrong, I'll be notified immediately, allowing me to address problems before they escalate.

While my experience with Better Uptime from Better Stack has been very positive, it's worth noting that the lack of integrated server monitoring might be a downside for some. Better Uptime relies on integrating with standard industry tools for this feature. This hasn't been an issue for me, but it could matter to those who prefer an all-in-one solution.

Centralized Network Monitoring: It provides a unified platform for monitoring the entire network. This centralization makes it easier to oversee network status and quickly identify issues, streamlining the monitoring process. Rapid Incident Notification: The platform's feature of sending calls and SMS alerts for issues ensures prompt notifications. This immediate awareness allows for quicker response to problems, minimizing potential downtime and disruptions. Ease of Use and Implementation: The user-friendly interface and straightforward implementation process make it accessible even for those who might not be highly technical. This ease of use ensures a smoother integration into existing systems.

Easy to setup and start receiving meaningful results. As well as the availability of a free option to use on personal projects. Which I find to be great as I can explore the basic offering until I am ready to implement more advanced tools. Also I find them constantly working on improving their offering which is always great. I found communication via email to be very fast, helpful and prompt.

The use of the email link in order to sign in.

Getting notified as soon as my site is down.

It is very useful for centralizing many different data streams. I have used Better Stack for server log files and the UI on the website was inuitive and helpful. The implementation docs allowed me to have this up and running in no time.

I would like an easier method for pulling down these log files into an excel sheet. Perhaps a download data button on the main log page?

I have lots of logs coming through my website everytime a user does something. Before betterstacks these logs would tend to overwrite themselves if done concurrently. Better Stacks allowed me to funnel all logs to one place for easy analysis.

Getting called, sms'ed, emailed and receiving a push notification when something goes offline is a-mazing. Betteruptime also bundles problems that seem similair, more easily getting to the source of whats happening. Cronjob, heartbeat, domain, dns, imap monitoring. They've got it all. That combined with a lovely UI makes it the best option I have seen for monitoring. Their status page is also supurb, amazing design, shows what it needs to show. Maintenance is clearly announced, reporting on downtime. And the option for subsribers to your status page who automatically get notified if something goes down. In short, simply amazing.

The options for monitoring, calls, when somethign appears on status page are vast. This could lead to some important features getting lost due to the user getting overwhelmed. Fortunatly, the support team is quick to help, and very friendly along the way.

Guaranteed uptime for client systems. We get notified immeadiatly if something goes wrong, (which tech seems to do sometimes). This is an amazing way of ensuring our clients systems are always online. Peace of mind

BetterStack offers a wide range of functions without being overloaded. The web interface is very tidy and follows a clear design principle. We have changed our previous provider in order to make our reactions to operational disruptions faster and more transparent. It also helps us that the number of calls triggered by the system is unlimited. With our previous provider we only had 30 free calls per year! The status pages are very clear and easy to configure. The monitoring systems themselves are very reliable, we initially set them to be a bit too alert, but that has leveled off. We are also very satisfied with the support, we had direct contact with a permanent contact person.

We are currently still having problems with the Microsoft Teams integration and the integration of the status page as a script on our website, which we can certainly solve in a timely manner together with support. Other than that, setting up, ordering, etc. wasn't a problem.

With our previous provider, we often had problems with false positives and alarms because the heartbeat services had very high response times in the meantime. In addition, we were very limited in the design of our status pages and customer communication in the event of a fault was also very inflexible.

We are thinking about switching to a paying plan shortly because we adore this site. It alerts me when a problem arises that needs my attention, and it once saved us from a timeout caused by a memory leak. It has great value to us. The software is friendly, has great status pages, and enables efficient escalation rules.

If there were some capabilities that could be incorporated into apps to proactively assess their health, that would be extremely wonderful. For instance, a composer plugin that keeps track of the health of our database models, views, and other components would be helpful in our situation of managing a fleet of Laravel apps and assisting us in preventing problems before they arise. I am aware, though, that for the time being this is more wishful thinking than a capacity that could change the game.

In order to pinpoint any flaws they are my fault or the fault of the web host, I find it useful to compare the platforms performance to that of my web hosting. Its critical for me to maintain open communication with my users by informing them of the pages condition, including whether it is completely unavailable, performing poorly, or requiring frequent maintenance. The platforms extra advantage of enabling others to report faults raises its value even more.

The simplicity of how everything works. Everything was set for less than 5 minutes and the team was ready to use it.

Can't change owners of the websites when they are added to a team.

Monitoring our uptime and receiving the information we need in a concurrent matter.

The best thing is the short check interval of just three minutes, already in the free tier. It gets better in the paid tiers, with many more features. They even call you if your website goes down.

The web interface wasn't fully customizable and sometimes during our tests, there were some latencies and delays with the website. Not with the monitoring, though, that worked perfectly.

It enables us to save otherwise lost money if we didn't know that our website is down. Uptime is critical in a fast-paced environment where the customers expect us to be reachable 24/7.

Easy to get started with centralized logging using Logtail. Includes log search functionality. Additionally provides customized views with alerts, alongside a dashboard to monitor your system and application logs. It also has a generous free tier.

It recommends using Vector to send the logs to its service. That may require a little more configuration if you want to log your custom application log files.

Centralized Logging for distributed applications and microservices is made easy

It's awesome design and simplicity. I've just plugged it in with a single click on Vercel.

It's not that I don't like that but I'd prefer to have an option to install the website as PWA. So I have it isolated. It would've been cool!

The constant need to access the server through CLI. Obviously the verbosity of the visualization it's amazing.