What I like the most about Bloomreach is that it's user-friendly. I like that we can build scenarios by drag and drop. I found it easy to edit/make emails too. Intenally we had a training session for a few hours, and I could alrady start using the features after the session which was amazing. Sometimes, I struggle to understand terms in Bloomreach but there are excellent documentations that is easy to find the information I want. My favorite part when struggling is the live chat feature where we can communicate with Bloomreach professionals in no time and you get perfect answer every time. They are fast, knowledgeble and helpful that makes my journey with Bloomreach super positive!
Since I'm considered as a beginner, sometimes it's difficult to understand the meaning of each term. And what each metric is for. I believe it just takes time in the beginning to get used to all of it and I know that they are willing to help with those questions so I'm not that worried.
CRM email marketing that was high cost and set content. Bloomreach is benefitial both from the budget and user perspecvites.
Bloomreach is a highly regarded CRM platform known for its user-friendly interface, efficient features, and exceptional support. Its intuitive design makes it easy for users of all technical backgrounds to navigate the platform effortlessly. With a comprehensive suite of CRM functionalities, Bloomreach enables businesses to streamline processes, automate tasks, and make data-driven decisions. Furthermore, the platform's dedicated support team ensures prompt assistance, enhancing the overall user experience. For a CRM solution that combines usability, efficiency, and outstanding support, Bloomreach is the top choice.
While Bloomreach is a feature-rich CRM platform, it does have a couple of downsides. One issue is the high volume of events generated, which can lead to data overload and require extra effort to manage and analyze. Additionally, Bloomreach has limited storage capacity if we want to be cost efficient, potentially posing challenges for businesses with extensive data or long-term storage needs with a limited budget. Despite these drawbacks, Bloomreach remains a powerful CRM solution, but users should be aware of these considerations and plan accordingly.
Bloomreach solves key problems in customer relationship management, benefiting businesses in several ways: Streamlining customer interactions for improved efficiency and satisfaction. Generating and converting leads more effectively. Automating processes to increase productivity and resource allocation. Enabling data-driven decision making through customer data analysis. Enhancing customer support for timely and satisfactory resolutions. These solutions provided by Bloomreach help businesses optimize their CRM efforts, drive revenue growth, and improve overall customer satisfaction.
A great web app and dozens of options when creating campaigns make a great mix for the best crm tool on the market. Add to that fast support and dozens of pre-made scenarios and you have Bloomreach
Bloomreach has a slight disadvantage in what companies it targets. This then reflects very noticeably on the price list
The solution that bloomreach offers lies mainly in the robustness and overall consistency of the tool when creating omnichannel campaigns
Single timeline view of customer properties and events is fantastic. Despite having to work through billions of events and millions of customer records, reports are almost instantanious which is very impressive!
It can be tricky to answer questions which involve multiple event types as its not built like a typical relational database.
Understanding customer lifetime value, as well as handling our email marketing.
Extremely easy to use and intuitive, great delivery speeds and superb customer support. Anything you might need, Bloomreach will support. We focus on email marketing and the automation is powerful yet simple, visual builder is extremely responsive and the deliverability is solid.
I honestly can't fault it... for its price no other can compare!
Nowadays all teams keep getting smaller so having Bloomreach is like having another person on my team: it honestly makes the job easier as it's so easy to use, responsive, and powerful.
I'm really impressed with Bloomreach Engagement. The logic is easy to understand and the user-friendly UI/UX makes it really simple to use. What I really like is that it allows you to combine multiple data sources and apply logical operations to them. It opens up limitless possibilities for campaigns and analytics.
Getting onboarded to Exponea can be a bit of a challenge. It takes time to get a grip on tracked events and attributes and how they work within the platform. I think the Academy course should be free of charge.
I'm impressed with how Exponea easily combines different modules to create a powerful synergistic workflow for businesses. It's amazing how quickly campaigns can be created and user behavior evaluated.
Quick support, a lot of possibilies with the software
Price, thats all I can say againt bloomreach
CRM, emailing, a/b testing, banners, datamining
Great work with Expoena tool for marketing automatization.
Price for FEE in compare with new platform on market.
Marketing automatization