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CloudTask Reviews: 4.9/5 — Highly Rated
CloudTask is a managed marketplace and services provider that sources, vets, and manages Go-to-Market (GTM) talent (SDRs, BDRs, AEs, CSMs, support, marketing) from Latin America and the Caribbean for U.S. B2B/SaaS buyers. The platform handles candidate sourcing, human verification (including video introductions), matching, payroll, compliance, and provides managed RevOps and campaign services such as guaranteed-meeting Boost packages. CloudTask also offers agency and consulting options for revenue operations and outbound strategy.
| Company | CloudTask |
|---|---|
| Year founded | 2014 |
| Company size | 11-50 employees |
| Headquarters | Miami Beach, Florida, USA |
| Deployment | Cloud / SaaS / Web-Based |
|---|---|
| Support | Email/Help Desk |
| Training | Documentation, Videos, Webinars |
| Languages | English, Spanish |
CloudTask Pros and Cons
- Fast hiring and shorter lead times for GTM roles with vetted remote talent.
- Cost savings versus US domestic hires while maintaining tool fluency and English skills.
- High retention rates (85% stay past 90 days; average tenure ~24 months).
- Fully managed offering handles payroll, compliance, matching, and replacement guarantees.
- Offers additional managed services and RevOps/agency options beyond hiring.
- Published pricing for managed campaigns/Boost tiers can be high and may be cost-prohibitive for very small companies.
- Lack of transparent, published pricing for individual hires by role and seniority.
- No public evidence of technical integrations (customer-facing APIs) to automate data sync with buyer systems.
- No free trials for higher-touch managed services.
- Platform/UI localization appears limited to English (talent pool is Spanish-speaking).
Compare CloudTask with other popular tools in the same category.
Every chat is a chance to make a positive impression that may lead to a sale or a renewal or lose a customer for good. It is risky to outsource any direct communication with your customers. CloudTask has a well-honed process to make sure that their team members are engaging and knowledgeable as well as hungry to close sales.
We really have not had any major issues working with CloudTask.
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Clout Task has helped us source, interview & hire the best sales talent 3x faster than without an agency.
Some candidates aren't the most qualfiied.
Hiring
They did as promised with out fuss: Deliver our internal sales team a steady stream of solid qualified appointments that converted at a high rate.
No real issues to speak of. Set-up took a short while, but no more than other vendors.
CloudTask helped us to grow the size of our pipeline and close more deals than we would have been able to do had we opted to scale our own team in-house.
The people by far. They hire great folks with great attitudes.
Our first BDR placement was not a good fit for our businesses which caused a delay in our program however they fixed the issue right away by assigning a new BDR to our account within a few weeks.
CloudTask helped us with lead management and we ended up being ROI positive with the program.
The people. Great people working over there. They care, and they show it with their personality and work ethic.
Due to some concerns with the viability of the project they were hired for, the results could have been better. However, I've worked on countless SDR projects and the situation and overall marketplace viability of the product they were selling was not ideal.
They did smart, high-activity SDR work.
The service you receive is unmatched and you have the option to browse and interview freelancers online.
I don't have any downsides at this time. I don't currently use this service but have at a previous job and didn't have any complaints.
At my previous job, we needed help sourcing qualified leads to help fill our sales team. With CloudTask you can build your own unique qualification criteria and let them do the hard work.
Source new leads, and clean data, and find opportunities that match your target market perfectly.
generate opportunities in your pipeline.
B2B Lead Generation Outsourcing With Less Headache.