DocuSign background blur-sm
DocuSign Logo
DocuSign
The Global Standard for eSignature
4.5
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

DocuSign Reviews & Product Details

DocuSign Overview
What is DocuSign?

DocuSign is a leading eSignature and digital agreement platform that helps individuals and organizations securely sign, send, and manage documents online. It eliminates the need for physical paperwork and in-person meetings, making the process of completing agreements faster, more efficient, and more convenient. With robust security and compliance features, DocuSign ensures sensitive information stays protected while offering a seamless experience for businesses, employees, and customers across industries.

Company DocuSign, Inc.
Year founded 2003
Company size 5001-10000 employees
Headquarters San Francisco, USA
Social Media
DocuSign Categories on Findstack
Crevio Logo
Crevio
Sponsored
5.0
(1)
Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about DocuSign
What DocuSign is best for?
How does DocuSign compare to Dropbox?
What are the pros and cons of DocuSign?
DocuSign Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Ease of use
Beginner
Intermediate
Advanced
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
DocuSign Pros and Cons
Pros
  • User-friendly interface
  • Comprehensive integration options
  • Robust security and compliance features
  • Scalable for businesses of all sizes
  • Mobile accessibility
Cons
  • Higher cost compared to some competitors
  • Limited customization in lower-tier plans
  • Occasional delays in customer support response
DocuSign Features
Advanced Reporting
Audit Trail
Bulk Send
Compliance Tracking
Conditional Logic
Customizable Branding
Customizable Signer Fields
Data Validation
Document Collaboration
Document Storage
Document Templates
Drag-and-Drop Document Upload
Electronic Notary
Form Fields
In-Person Signing
Integration APIs
Mobile Signature
Multi-Party Signing
Multi-language Support
Offline Signing
Payment Collection
Real-Time Status Tracking
Reminders and Notifications
Reusable Forms
Role-Based Permissions
Secure Encryption
Signature Certificate
Signature Workflow Management
Signer Authentication
Third-party Integrations
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 26, 2026
DocuSign Logo
2,324 DocuSign Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Feb 09, 2024
 Source
Overall Rating:
5.0
SF
Samantha F.
Founder
Share
"Easy to use"
What do you like best about DocuSign?

Docusign is cost effective, integrates with other softwares, and is easy to use.

What do you dislike about DocuSign?

DocuSign does not have any faults that i've found so far.

What problems is DocuSign solving and how is that benefiting you?

I have not had any problems with DocuSign and i'm unaware of any updates that will affect me.

Small Business (50 or fewer emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"So much easier than mailing forms. We shifted to electronic signature during Covid and still use it!"
What do you like best about DocuSign?

DocuSign allows us to collect the signatures we need, very easily from anyone with an email address. You can setup a template to make bulk form collection a breeze.

What do you dislike about DocuSign?

The service itself is great. I cannot think of any drawbacks. Like all Saas it can be feel expensive, and the prices go up each year, but it does what it is supposed to do.

What problems is DocuSign solving and how is that benefiting you?

It helps us collect signatures that are necessary to collect during the course of doing businss, without having to meet in person or send documents back and forth by mail. It is a great convenience and time saver for all parties.

Small Business (50 or fewer emp.)
Jan 31, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Increased Efficiency Within Our Team"
What do you like best about DocuSign?

I've been using Docusign for several years and my team utilizes it nearly daily. We initially looked into Docusign due to Adobe increasing their prices. The customer service is fantastic and really helped ease us through the transition from Adobe. Each user has their own log in and can send documents for signature at the same time. While we don't use many of the features aside from basic signing, it has greatly increased our efficiency as before we were relying on printing and scanning or faxing - this is a much neater and cleaner option! Building the document before it's sent for signature is super easy and you're able to copy others without requiring them to sign. If you make a typo in an email address, you're able to go into the sent document and make a correction as opposed to having to trash the entire thing and start over - a feature that's saved me quite a few times!

What do you dislike about DocuSign?

While completely minor, the only negative I can say about Docusign is having to manually share templates with other team members instead of the templates automatically share to everyone. I can see how this feature would be beneficial to other teams if, for example, different departments are using Docusign, but it is a minor inconvenience for my team.

What problems is DocuSign solving and how is that benefiting you?

Clients are able to sign contracts MUCH faster now that they're able to do it on their phones or tablets instead of printing and scanning/faxing the documents back to us.

Small Business (50 or fewer emp.)
Jan 26, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Reliable service"
What do you like best about DocuSign?

Docusign is convenient, simple and easy to use. The feature of being able to track the recipient's step are a bonus !

What do you dislike about DocuSign?

There is nothing I can say that I currently dislike

What problems is DocuSign solving and how is that benefiting you?

The convenience. If someone is out of town or unable to meet you in person, they can easily sign and review the document at the tip of their finger!

Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
Heather J C. avatar
Heather J C.
Director Of Administration
Share
"Left Adobe for Docusign"
What do you like best about DocuSign?

Our business has been using DocuSign for 5+ years. I was previously an Adobe Sign user, but I really like working with DocuSign. It is very user friendly; initating documents to sign, adding signature/text boxes, making changes or changing the document, and not requiring an account for the signer. DocuSign is mobile friendly for the signers, which has created efficiences. We use DocuSign for obtaining signatures on contracts, MOUs, accounting documents, expense reports, internal memos, letters of support, and HR documents. After COVID shutdown in March 2020, we were able to easily intergrate DocuSign in to our everyday use, thus allowing remote work possible. We use DocuSign daily and have three major users in our small business. DocuSign works for us and I recommend it to anyone looking for a eSignature solution.

What do you dislike about DocuSign?

We recently did a cost comparision with Adobe, while Adobe was cheaper, we opted to remain with DocuSign. For our small business, the downside has been the evelope count restrictions, but we have recently moved to the unlimited program.

What problems is DocuSign solving and how is that benefiting you?

We have remote staff, however DocuSign is effiecient as we do not have to wait for staff to be "in office". We use DocuSign for obtaining signatures on contracts, MOUs, accounting documents, expense reports, internal memos, letters of support, and HR documents. After COVID shutdown in March 2020, we were able to easily intergrate DocuSign in to our everyday use, thus allowing remote work possible. We use DocuSign daily and have three major users in our small business.

Mid Market (51-1000 emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Docusign Review"
What do you like best about DocuSign?

It is easily integratable with our Procore application making gathering e-signatures a breeze.

What do you dislike about DocuSign?

I wish I could bulk modify permissions for users. Having to go one by one is very tedious.

What problems is DocuSign solving and how is that benefiting you?

Gathering signatures from subcontractors for construction projects.

Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
HH
Hiba H.
Huma Resources Manager
Share
"Love Using DocuSign"
What do you like best about DocuSign?

User friendly, great features, easy set up, templates, options for reminders and expiry, great support team

What do you dislike about DocuSign?

Can't undo an envelope, have to constantly correct to avoid expiry

What problems is DocuSign solving and how is that benefiting you?

electronically attain signatures, with confirmation of who the is signer, and a copy automatically goes to all parties.

Mid Market (51-1000 emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very Useful"
What do you like best about DocuSign?

It is simple and easy to use. Preparing documents takes no time at all and it's very user friendly. I use on a regular basis and can't imagine not having it. I like that I'm able to make certain parts "Read Only". I also like how easy it to access the documents once signed.

What do you dislike about DocuSign?

It doesn't always auto-fill the email when I type a name to send to.

What problems is DocuSign solving and how is that benefiting you?

It makes it much simpler to have documents signed quickly and effectively.

Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"DocuSign is the best and easiest e-signature program I have used."
What do you like best about DocuSign?

I love DocuSign because it is for all parties to use whether you are signing for yourself or sending packets out for others to sign. The ability to create your own templates for documents you send out on a regular basis is so easy and saves so much time and effort on setting up signatures.

What do you dislike about DocuSign?

I think the thing I dislike most about DocuSign is the prices if you are not a licenses realtor or you have to be moved to a commercial account.

What problems is DocuSign solving and how is that benefiting you?

DocuSign is by far the easiest e-sign program I have tried out there. The time it saves me when setting up repetive documents is worth every penny.

Mid Market (51-1000 emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent"
What do you like best about DocuSign?

DocuSign is easy to use and integrate with our online project management software. We use DocuSign daily to send out contracts and manage our subs.

What do you dislike about DocuSign?

I have not had any downsides to using DocuSign so far.

What problems is DocuSign solving and how is that benefiting you?

DocuSign helps us get signatures quicker and this allows us to start our jobs sooner.

Apply for DocuSign credits
We will email you back within 1 business day.