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DocuSign Reviews: 4.5/5 — Highly Rated
DocuSign is a leading eSignature and digital agreement platform that helps individuals and organizations securely sign, send, and manage documents online. It eliminates the need for physical paperwork and in-person meetings, making the process of completing agreements faster, more efficient, and more convenient. With robust security and compliance features, DocuSign ensures sensitive information stays protected while offering a seamless experience for businesses, employees, and customers across industries.
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Ease of use |
Beginner
Intermediate
Advanced
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
DocuSign Pros and Cons
- User-friendly interface
- Comprehensive integration options
- Robust security and compliance features
- Scalable for businesses of all sizes
- Mobile accessibility
- Higher cost compared to some competitors
- Limited customization in lower-tier plans
- Occasional delays in customer support response
Compare DocuSign with other popular tools in the same category.
The ability to get a signature on a contract without printing and scanning a pdf. The ability to have these contracts stored and retained securly in the cloud.
The plugin for outlook can be troublesome on occasion but it's really not a common occurance.
Easily getting contracts signed, simplifying the collections process.
I enjoy how easy it is to send and store documents using DocuSign. I can look up any documents I've sent to my clients using their email and DocuSign keeps them stored in an organized fashion. Easy to print or resend anything I need.
I hate that some times DocuSign will lose a signed document or if the client signs the signature isn't saved but the form is returned as completed. This has caused serious frustrations, especially around the tax deadline!
It' solving the issue of needing a document signed NOW and you are in another state or even country! You can get what you need done at the touch of your phone. Very convenient
I like that DocuSign is web-based and a paperless way to sign documents. We should not be printing papers anymore and physically collect signatures in 2022. It is easy to use and you can get signatures from all around the world.
There is nothing I can think of that I do not like about DocuSign. It has all the features I need and it saves time and money. It is very easy to use and perfect for any business.
DocuSign is solving many problems. First of all, you can get a signature from anyone, wherever they may be in the world, at any time. It is so easy to send and receive signed documents. It helps with signature fraud, as there is a time stamp as well as a location stamp. It saves money by not wasting paper and time to get the signature via other means, like physically sending a document.
Very easy to navigate and accomplish goals of digitally signing a document
I truly cannot think of any at the moment, as the tool is very easy to use and easy to navigate
It allows you to quickly send documents to others to request a digital signature. It is easy to use for the person sending the document as well as the person being asked to digitally sign a document
The docusign keeps track of all documents needing signature in a clean clear package. This make sending contracts to be signed much easier and clearer for both parties.
It is difficult to use docusign if you want to edit contracts. Currently you must create and upload a new contract if you'd like to make edits to the contract.
Sending over multiple contract packages for signature.
The convenience - saves so much time with coordinating times to meet people, chase papers, all for a quick signature. This has saved me so much time with business and personal transactions!
There's not too terribly much to dislike, outside of maybe that editing is a little tricky and really can't do much as a recipient, in case there needs to be a change and resent back for a signature.
Time - it's the resource we only have a finite amount of, and DocuSign gives us that back, without having to schedule just to sign papers, and makes it easy for all of us to sign when we have a free moment instead.
The best part about the Docusign / Greenhouse integration is how smoothly everything transitions from one app to the next. Makes my work very efficient.
I honestly don't really have any complaints about this integration!
DocuSign makes sending offer letters painless, in conjunction with Greenhouse.
Its super quick to get documents signed. No need for the recipient to download an application to sign documents. Easy to help less tech-savvy users to navigate.
There isn't anything I don't like about it. Super easy to use!
DocuSign allows me to quickly have an application signed, so I can quickly move forward in my process.
The ease of use ensures that ordinary employees can handle signing documents without any technical assistance. The fact that the papers are signed electronically makes me feel better that the environment is being saved from unwanted waste
The software is a little bit pricey bothers me as we have to pay much more than the competitors. It was also a case in which a DocuSign update took all our users out, and we had to put them back manually, which caused big trouble for our company
It is solving us to receive the recipient's approval that they will be attending the event and that we are by the GDPR by obtaining their consent to be contacted
I can sign documents even from my phone.
There is nothing I dislike about docusign.
Admissions paperwork.
