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Jira Logo
Jira
4.3
(5,704)
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Jira Reviews & Product Details

Jira Overview
What is Jira?

Jira is a project management software for team planning, tracking, and project management. The platform allows for better project transparency and collaboration through tools and integrations that are designed to boost team and project efficiency.

Company Atlassian
Year founded 2002
Company size 5001-10,000 employees
Headquarters Sydney, NSW
Social Media
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Ask Questions about Jira
What Jira is best for?
How does Jira compare to Linear?
What are the pros and cons of Jira?
Jira Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux, On-Premise Windows
Training Documentation
Languages English
Jira Features
API Access
Activity Log
Attachment Support
Audit Trail
Automated Issue Escalation
Automated Task Assignment
Bulk Issue Update
Collaboration Tools
Custom Fields
Customer Portal
Customizable Templates
Customizable Workflows
Dashboard
Email Notifications
Gantt Charts
Integrations with Third-Party Apps
Issue Prioritization
Kanban Board
Knowledge Base
Milestone Tracking
Mobile Access
Multi-Project Support
Real-Time Updates
Recurring Issues
Reporting and Analytics
Role-Based Access Control
SLA Management
Search and Filter
Time Tracking
User Permissions
Jira Media
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Jira 1
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Jira Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 04, 2024
Jira Logo
5,704 Jira Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Jul 27, 2022
 Source
Overall Rating:
5.0
LS
Lucas S.
Customer Success
Share
"The best solution"
What do you like best about Jira?

The notifications and integrations in the aplication

What do you dislike about Jira?

The way that the interface work inside the app

What problems is Jira solving and how is that benefiting you?

Talk directly with the devs

Small Business (50 or fewer emp.)
Jul 27, 2022
 Source
Overall Rating:
5.0
KN
Kapil N.
Sde
Share
"no product manegment tool"
What do you like best about Jira?

Jira has best ticket management platform where I can easily track ticket and get relevant data of particular tickets

What do you dislike about Jira?

there is nothing disliked services at jira all tools are very helpful for developers

What problems is Jira solving and how is that benefiting you?

when we work with large team members or large products Jira provides a one-stop solution for me and my organization, I am more productive with jira where can find the necessary information for the development

Enterprise (> 1000 emp.)
Jul 26, 2022
 Source
Overall Rating:
5.0
Rohit B. avatar
Rohit B.
Senior Software Engineer Qa
Share
"Best project management tool"
What do you like best about Jira?

Features for properly managing a project including test management add ons like Xray.

What do you dislike about Jira?

Editing multiple jira tickets capability is for paid variants, it should be available with normal user also

What problems is Jira solving and how is that benefiting you?

Managing project that includes test management add ons

Mid Market (51-1000 emp.)
Jul 25, 2022
 Source
Overall Rating:
5.0
RI
Ramya I.
Operations Associate 2
Share
"User friendly, Easy project assigner"
What do you like best about Jira?

1.It mostly help for assign task for particular person. 2.it reminds the process of the project what we need each and every details. 3.its minimalistic message to fill the requirements.

What do you dislike about Jira?

1.its requires each and every panel to fill the requirements.so it's consume my time more. 2.need notification,the person who i assigned the task see or not, or atleast get noticed in blue tick.

What problems is Jira solving and how is that benefiting you?

1.In my day to day work it's makes easy and simplified to assign the task. 2.its helps to prioritise my work and also it's makes monitoring the project. 3.the project delivery is an short and sweet.

Enterprise (> 1000 emp.)
Jul 20, 2022
 Source
Overall Rating:
5.0
PP
Pramod P.
Senior Associate
Share
"Amazing tool for collaboration"
What do you like best about Jira?

It is very easy to use and get started, its integration with other tools such as bit bucket is very helpful.

What do you dislike about Jira?

There is nothing major dislikes, some integration would be very useful like Jenkins.

What problems is Jira solving and how is that benefiting you?

Its helping us see a overall view of the project and helps in collaboration with teams easily.

Mid Market (51-1000 emp.)
Jul 20, 2022
 Source
Overall Rating:
5.0
RR
Rajan R.
Business Analyst
Share
"Jira- Most underrated project management tool"
What do you like best about Jira?

Jira is the best project management tool due to it's excellent user friend User interface and best custom options

What do you dislike about Jira?

Both web application and mobile application works well and good. I don't see downsides here

What problems is Jira solving and how is that benefiting you?

Management of projects. Task assignment. Daily updates. Options to upload the files etc.

Small Business (50 or fewer emp.)
Jul 19, 2022
 Source
Overall Rating:
5.0
SP
Sean P.
System Administrator / Developer
Share
"Tracking multiple projects over multiple teams"
What do you like best about Jira?

The ability to break projects down to the smallest tasks and track all the minutia

What do you dislike about Jira?

As we're running the cloud version, sometimes performance can lag.

What problems is Jira solving and how is that benefiting you?

Tracking multiple projects and tasks across different teams

Small Business (50 or fewer emp.)
Jul 19, 2022
 Source
Overall Rating:
5.0
KC
Karthik C.
Technical Consultant
Share
"Gojira"
What do you like best about Jira?

Complete bug tracking and maintenance with accuracy with time .

What do you dislike about Jira?

some clear user interface with seamless experience

What problems is Jira solving and how is that benefiting you?

jira has the complete analysis of all the bug with on point details.

Small Business (50 or fewer emp.)
Jul 19, 2022
 Source
Overall Rating:
5.0
RS
Roopesh S.
Software Engineer In Test And Developement
Share
"A good and standard Project management Tool"
What do you like best about Jira?

I like the project dashboards with drag and drop of the issues

What do you dislike about Jira?

i hate the complexity in creating filters

What problems is Jira solving and how is that benefiting you?

I help me project management with attached plugins like testing, analysis, automation etc

Mid Market (51-1000 emp.)
Jul 19, 2022
 Source
Overall Rating:
5.0
SR
Sukanya R.
Software Development Engineer
Share
"JIRA seam less"
What do you like best about Jira?

Jira has the best management of the bugs

What do you dislike about Jira?

some things with respect to users it lacks.

What problems is Jira solving and how is that benefiting you?

Tracking bugs to the analysis time taken each and everything it keeps the records.

Mid Market (51-1000 emp.)
Jul 14, 2022
 Source
Overall Rating:
5.0
AM
Aundrea M.
Junior Accountant
Share
"Amazing project management tool"
What do you like best about Jira?

Ability to view work flow and time reports

What do you dislike about Jira?

I have nothing to dislike about Jira, at first it was a little bit of a learning curve but that was more on my end. Very user-friendly.

What problems is Jira solving and how is that benefiting you?

Time reporting, it has been a great tool to measure project spends

Enterprise (> 1000 emp.)
Jul 14, 2022
 Source
Overall Rating:
5.0
JD
Johnny Jonell D.
I
Share
"Most efficient way to handle projects"
What do you like best about Jira?

I like the fact that it is a way to track projects and have requests well organized in there. The SLA on the Jira Service Management helps us prioritize and see which requests are urgent and which are not.

What do you dislike about Jira?

What I dislike about Jira is that it is not very smart in the integration with Slack. When you create a ticket in Slack you are not able to change who is the reporter, so you end up going into Jira and manually changing it. Another thing is that in the integration with g-suite, it is hard to change a user's name if two users have the same name but different emails. (ex. We had a former employee whos name is John C. so his email was john@. When he got deleted and a new employee came on board, his name was also John G. so his email was also john@ but on Jira, it would show that his name is John C. instead of his name John G.

What problems is Jira solving and how is that benefiting you?

Jira is solving many requests we get from users promptly. We get a lot of requests and some we miss on Slack, so with Jira, everything is recorded and assigned to someone so that they can see how many requests they have.

Small Business (50 or fewer emp.)
Jul 14, 2022
 Source
Overall Rating:
5.0
Luke W. avatar
Luke W.
Cto & Co Founder
Share
"Streamlined our issue tracking"
What do you like best about Jira?

The best thing about it is that we can quickly add issues when they come up or are reported to us, prioritise them accordingly, or assign them to the best person for the job. We also use Bitbucket so having it integrate into that nicely is a great bonus and really makes our dev more efficient.

What do you dislike about Jira?

There are a lot of features and charts and all sorts you can twiddle with on Jira which can make it feel a bit overwhelming and/or cluttered. I personally prefer the Bitbucker integration of Jira issues as it's a bit simpler and feels less cluttered.

What problems is Jira solving and how is that benefiting you?

Using Jira has completely streamlined our issue tracking, which used to be tracked by email and then Trello, which wasn't as efficient for our needs as Jira is. Using Jira means we can properly prioritise our roadmap and upcoming projects and updates.

Small Business (50 or fewer emp.)
Jul 13, 2022
 Source
Overall Rating:
5.0
Ahmed R. avatar
Ahmed R.
Full Stack Developer
Share
"The best project management tool"
What do you like best about Jira?

The customization almost seems unlimited and to the point at the same time. Creating workflows and practicing agile methodologies could never have been easier. It has been bossing the market since early 2000's.

What do you dislike about Jira?

For a beginner assigning tasks to teams and users could be quite a hassle. It definitely takes some time to get used to, especially on integrating other software.

What problems is Jira solving and how is that benefiting you?

It's easier to manage your code on a UI level, otherwise, me and other developers at my company would check logs, commits, readme's, etc to understand the workflow.

Small Business (50 or fewer emp.)
Jul 12, 2022
 Source
Overall Rating:
5.0
Alexander O. avatar
Alexander O.
Senior Web Developer
Share
"Jira excellent project management software for managing development"
What do you like best about Jira?

It allows us to define a release procedure and make sure all tickets (issues) go through the same predefined steps. It also can be linked to deployment software to allow automatic builds of the software as the ticket moves through different stages.

What do you dislike about Jira?

Jira cloud has missing features from what was initially provided by Jira, although they are working on this to bring Jira cloud in line with the original software.

What problems is Jira solving and how is that benefiting you?

We have issues tracking issues from the user through to deployment. Using Jira issue collector we can track these changes, while also automatically informing the use of the work being done on the ticket.

Enterprise (> 1000 emp.)
Jul 09, 2022
 Source
Overall Rating:
5.0
suresh p. avatar
Suresh P.
Rating Analyst
Share
"Best Agile Project Management Tool!"
What do you like best about Jira?

It makes it easy to track stories, tasks, and bugs effortlessly while grouping them under one theme/ story. Super helpful for startups and early-stage companies in creating standardization apart from maintaining their documentation, training material/ ops manual for sales, marketing, and operations departments.JIRA is very extensible and there are thousands of add-ons to customize and easily integrate with other software without much-complicated code. However, this can be started using right from the out-of-the-box features. Customizing workflows is not too hard. There is a good software development kit and good documentation for developers who want to write add one. Some of the best parts include 1. Tracking the workflows and milestones for the product roadmaps 2. Tasks can be assigned to any particular member of the team & tracking them is easy. 3. Helps create sub-tasks in QA and testing services.

What do you dislike about Jira?

1. Lack of Integration/ collaboration with Microsoft teams for chat and communication purposes. 2. No built-in timelines and reminder features to track project progress. Some of the teams do it manually in scrum calls. 3. Takes a good amount of time to understand and familiarize yourself with the features. 4. lack of feature: Bandwidth visibility tracker to showcase at a personal level and dashboard to show run rate ( stories executed / week) 5. Costly to build complete suite of solutions. Limited file size upload 6. Missing feature: it lacks features to manage costs or assess risks, features often needed in a complete project management experience.

What problems is Jira solving and how is that benefiting you?

1. Helps in controlling software development lifecycle including developing features & specifications. 2. it is an ideal tool for teams that use iterative approaches (Agile Methodology). 3. The platform integrates with many test management tools for a seamless quality assurance process. 4. Teams can optimize Jira’s issue tracking functionality using custom screens, custom fields, and workflows to handle both manual and automated testing. 5. I used it extensively to maintain sprints, and backlogs and integrate with Github.

Enterprise (> 1000 emp.)
Jul 07, 2022
 Source
Overall Rating:
5.0
AG
Aditya G.
Associate Software Engineer
Share
"JIRA: A great Agile Workflow management tool"
What do you like best about Jira?

JIRA is one of the best workflow management tool, which has been set as an Industry standard and is being used my most of the Multi National Companies. It is really in terms of tracking of work on a project , status of a task at various stages with integration with Git for Developers as well.

What do you dislike about Jira?

There should be some features that gives limited access for a JIRA to the people who have been added as developer or tester or reporter to delete a subtasks or a defect etc. For some features, you need to have admin privileges. The UI and Project Integration takes some time getting used to.

What problems is Jira solving and how is that benefiting you?

JIRA has really helped in tracking the Status of the tasks one is working across different projects and manage the workload according to the status of tasks and their Drop Dates.

Enterprise (> 1000 emp.)
Jul 03, 2022
 Source
Overall Rating:
5.0
Binay A. avatar
Binay A.
Test Manager
Share
"Must to know took for QA"
What do you like best about Jira?

The template for creating bug, creating epic, story, task are so well defined. The best part is we can customize and add new fields and values based on our need. Also we can create multiple dashboards and different ticket boards for easy tracking

What do you dislike about Jira?

Once if by mistake user create any subtask or item by just air it don't allow the user to delete the same. Ideally it should allow to owner to delete the item created by the same user with condition that if the item created has any comment from any other user then the created user loose access to delete the same.

What problems is Jira solving and how is that benefiting you?

It's solving hell lot of problem. Help in systematic loogging and tracking of bugs and it helped the entire agile world to run things so smoothly. It's must to have tool for all the it professional.

Enterprise (> 1000 emp.)
Jun 29, 2022
 Source
Overall Rating:
5.0
Akash K. avatar
Akash K.
Technical Support Specialist
Share
"Best tool for Synergy between the teams"
What do you like best about Jira?

The clarity between the teams regarding specific features and products. The tool is useful right from the planning phase to support and maintenance. The document attachments are supported which is very helpful.

What do you dislike about Jira?

The inbody images attachment is not proportional and often breaks the indentation of the message. It will be great if the attachment is aligned properly with the message body.

What problems is Jira solving and how is that benefiting you?

It is a resource book for us to keep track of the development work of new upcoming features. We can engage R&D with suggestions and feedback on the new features.

Enterprise (> 1000 emp.)
Jun 28, 2022
 Source
Overall Rating:
5.0
Piyush V. avatar
Piyush V.
Systems Engineer Backend Development
Share
"Best Ticketing tool for Developers"
What do you like best about Jira?

The way it is used for assigning tickets for tasks.

What do you dislike about Jira?

No dislikes as of now. Sometimes I myself get a lot of ticket to resolve thats the issue 😜

What problems is Jira solving and how is that benefiting you?

Tickets assignment by PM Tickets assigning to different teams: testing team, DBA's etc.