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Jira Logo
Jira
4.3
(5,704)
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Jira Reviews & Product Details

Jira Overview
What is Jira?

Jira is a project management software for team planning, tracking, and project management. The platform allows for better project transparency and collaboration through tools and integrations that are designed to boost team and project efficiency.

Company Atlassian
Year founded 2002
Company size 5001-10,000 employees
Headquarters Sydney, NSW
Social Media
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Jira Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux, On-Premise Windows
Training Documentation
Languages English
Jira Features
API Access
Activity Log
Attachment Support
Audit Trail
Automated Issue Escalation
Automated Task Assignment
Bulk Issue Update
Collaboration Tools
Custom Fields
Customer Portal
Customizable Templates
Customizable Workflows
Dashboard
Email Notifications
Gantt Charts
Integrations with Third-Party Apps
Issue Prioritization
Kanban Board
Knowledge Base
Milestone Tracking
Mobile Access
Multi-Project Support
Real-Time Updates
Recurring Issues
Reporting and Analytics
Role-Based Access Control
SLA Management
Search and Filter
Time Tracking
User Permissions
Jira Media
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Jira Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: February 12, 2025
Jira Logo
5,704 Jira Reviews
4.3 out of 5
Enterprise (> 1000 emp.)
Jul 21, 2023
 Source
Overall Rating:
5.0
SB
Satyajeet B.
Principal Agile Coach Finance
Share
"Jira is an excellent tool"
What do you like best about Jira?

Product roadmap feature has been very value addition to all/

What do you dislike about Jira?

In build reports in Jira would be more great.

What problems is Jira solving and how is that benefiting you?

Jira is giving a flexibility to build a product roadmap feature which helps the team to align

Small Business (50 or fewer emp.)
Jul 18, 2023
 Source
Overall Rating:
5.0
MP
Mahendra P.
Front End Developer
Share
"Jira is an extraordinary important item for deft programming improvement"
What do you like best about Jira?

Task and Project Management Scrum Dashboard and Kanban Board Issue tracking and project workflow management Tracking on Epics and User story progress Issue following and task work process the board Following on Legends and Client story progress

What do you dislike about Jira?

Execution could be better, at some point scrum and kanban takes additional time and data transfer capacity to refresh Starting steup and work process configuration is minimal confounded No inbuilt coordinated effort elements to speak with the group Principally configuration in light of programming advancement and designing group to meet Coordinated improvement model, for some other advancement model it is difficult to configuration work process

What problems is Jira solving and how is that benefiting you?

Administration of Tasks and Projects Issue monitoring and project workflow management with the Scrum Dashboard and the Kanban Board Progress monitoring for epics and user stories Issue tracking and task management involve the board. Progressing with the Legends and Client narrative

Mid Market (51-1000 emp.)
Jul 18, 2023
 Source
Overall Rating:
5.0
RB
Rafael B.
Founder
Share
"The best tool to track your projects in an agile way"
What do you like best about Jira?

Jira is very known as a tool to track your projects through tickets/epics/reports, but what I really like about it is how everything is integrated and how you have most of it at hand. Jira is an excelent solution if you need a space to organize your projects with agile methodologies.

What do you dislike about Jira?

Nothing, I think is one of the best tools if not the best one to track your bugs/issues while using agile methodology.

What problems is Jira solving and how is that benefiting you?

Organize our projects, from its creation with an epic to its delivery with QA sessiones. As a project management tool Jira help the administrators/scrum masters to have a very detailed report on how the teams are working and how things run smoothly.

Small Business (50 or fewer emp.)
Jul 18, 2023
 Source
Overall Rating:
5.0
HT
Hiral T.
Co Founder
Share
"Great thing to manage workflow"
What do you like best about Jira?

Its easy to use, Easy to integrate and Easy to manage day to day activity. Superior function that easy to manage

What do you dislike about Jira?

Their pricing structure. Apart from the pricing, everything is fine

What problems is Jira solving and how is that benefiting you?

With this JIRA, We are able to manage the day to day tasks of our team and along with that we can check each and all thread so we can easily get an idea about progress.

Mid Market (51-1000 emp.)
Jul 15, 2023
 Source
Overall Rating:
5.0
Gisela R. avatar
Gisela R.
Account Manager
Share
"Jira, a consistent platform that increases efficiency in the execution of agile projects."
What do you like best about Jira?

Jira has a large number of tools to manage our projects, the correct follow-up to clients and many more, and all this through a wide set of options that are available online. The platform as a whole is highly intuitive and integrated with multiple providers, which has facilitated adoption in our organization, in addition to the fact that it has been designed to be fully collaborative and does not require a complex learning process. The parameterization is also very simple since it has multiple templates that we can use and from the beginning we can say that it is a very practical process and with a few steps we get going. The tool is simple to use both in small projects and in large applications, and traceability allows knowing the contributions of each team member without problems.

What do you dislike about Jira?

Jira is constantly updated, which can be seen as an advantage, and in fact it is, however these changes can raise some doubts when we are managing large projects with many dependencies, however, compatibility and usability remain very well focused and the impact on improvements often goes unnoticed. On the other hand, there is something that stands out and it is the possibility of incorporating members of the work team at any stage of our project without the need to worry about complex parameterizations related to group management and permissions.

What problems is Jira solving and how is that benefiting you?

With Jira we have been able to organize the tasks of the members of the work team, in addition to starting projects with the investment of very little time in the parameterization of the platform since it has complete templates for every need.

Mid Market (51-1000 emp.)
Jul 13, 2023
 Source
Overall Rating:
5.0
HB
Harshit B.
Sr. Qa Engineer
Share
"Best technical management tools"
What do you like best about Jira?

Some unique features include advanced filters, integrations, automation, easy-copy comments, and dynamic workflows.

What do you dislike about Jira?

Can improve on the dark theme and also in some instances where software taking time to load

What problems is Jira solving and how is that benefiting you?

Very easy tracking of Bugs and new features. Have the support of backlog and sprints which is very ideal for Agile methodology.

Small Business (50 or fewer emp.)
Jul 11, 2023
 Source
Overall Rating:
5.0
PB
Paul B.
Founder
Share
"One of the best ticketing and workflow tools out"
What do you like best about Jira?

Easy to manage tickets for support or change control workflows internally and externally for projects alongside our Agile approach, the team collaboration and ability ot link into Confluence and Bitbucket that we use our our 2 other main business systems is really good

What do you dislike about Jira?

Some of the automation features could be better or better at integrating with 3rd party apps. and possibly simplifying the gui from an Admin perspective as it might be easier to let users of the system perform some task that only Admins can do

What problems is Jira solving and how is that benefiting you?

Managing of internal support tickets for IT and other departments and creating workflows for out product and dev teams, we also yous it to support our customers

Mid Market (51-1000 emp.)
Jul 10, 2023
 Source
Overall Rating:
5.0
HU
Hareesh U.
Founder
Share
"Best Sprint and Work stories management tool"
What do you like best about Jira?

Jira is a tool which is having comprehensive project management features, flexible customization options, and seamless collaboration capabilities; I like Jira's versatility and ability to facilitate efficient collaboration and tracking of tasks

What do you dislike about Jira?

I wouldn't say i dislike but a small issue which makes issue sometimes, Jira's complexity and the steep learning curve can make it challenging for new users to negative and utilize effectively

What problems is Jira solving and how is that benefiting you?

In Jira, I used to see my assigned stories to work on it, and it helps solve problems of project management; task tracking is easy in Jira, and I can be able to get benefits by enhancing productivity and ensuring better project management

Small Business (50 or fewer emp.)
Jul 07, 2023
 Source
Overall Rating:
5.0
Jess D. avatar
Jess D.
Program Manager
Share
"Atlassian's Jira is THE only option for Technical Program Management and Software Development"
What do you like best about Jira?

Out of the box, Jira is very intuitive and very effective for any user. What I love the most is even after several years, hundreds of Software Developers, dozens of Atlassian University courses later... I AM STILL continuing to find more and more amazing ways to utilize this tool and not have to purchase other tools when Jira can nearly do it all!

What do you dislike about Jira?

It being so very customizable, and having many folks using it, it's just the training period for onboarding new users. It's not awful and it's literally not Jira's fault, it's more of a people thing. Some folks just don't take the extra second to embrace the awesome powers of Jira.

What problems is Jira solving and how is that benefiting you?

It's helping me centralize all of my organization's development into one place, with traceability, it's very clear/transparent, and it is centralized, so there is less guessing for everyone on my team, which is a global team with remote and in-office developers all over. I have FAR FEWER headaches with Jira, and I will always promote it. It is so simple, and it integrates with all of the other tools we already use.

Mid Market (51-1000 emp.)
Jul 06, 2023
 Source
Overall Rating:
5.0
KV
Krushali V.
Founder
Share
"Bug Tracking and Product Management Tool"
What do you like best about Jira?

I have been using this tool for one year, and it is the best product management tool. I am using it daily, and my experience is very excellent. I generally like the following features: - Best functionality is JQL Query finding issues in a few seconds -Jira is not difficult to utilize and easy to use software -Simpler to follow the situation with work done - Integration with Slack and Google chat I can easily add bugs, story points, watch tasks, add a description, and so more. My Overall Experience using Jira is Very Excellent.

What do you dislike about Jira?

Jira is a very useful tool for software engineers and it is really helpful with my work. I can't find something specific to dislike Jira. Sometimes I am facing issues to file upload when I am uploading a file it is not uploaded.

What problems is Jira solving and how is that benefiting you?

I am a QA engineer, As a QA Jira is very useful for adding bugs. Jira is the most used tool in agile methodology and Jira gives me a complete and easy-to-understand stage that brings straightforwardness and effectiveness to the project. Jira assisted me with taking care of my time usage issue. It allows to me track my work that needs to be pending, done task, reopen task, Prioritized task, Less prioritized task, and much more.

Enterprise (> 1000 emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
MB
Max B.
Data Analyst
Share
"Makes Project Updates Easier"
What do you like best about Jira?

The ability to update multiple stakeholders inside of an app easily is incredible. This application has made communication so much easier for our team. Emails have gone down, because stakeholders can access where a project is at via the Jira link.

What do you dislike about Jira?

The design is a tad boring, but that isn't the main focus of JIRA.

What problems is Jira solving and how is that benefiting you?

The ability of users/stakeholders/etc to update in a single place for a project. We, as a team, are much more productive with JIRA than we were with the built in house project tracker we had previous.

Mid Market (51-1000 emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
NV
Nishi V.
Founder
Share
"JIRA is a very powerful and the Best tool for Project Management"
What do you like best about Jira?

There are many features which I like about JIRA, but few things which I love about JIRA are: - User stories can be planned very easily due to which anyone in the team has clear visiblity about the feature being developed - Status of any issue can be updated very easily due to which whole team/organization can be aware of the current status and progress of any issue - QA's can very easily import their test cases in JIRA and execute the test cases along with attachments - QA's can report the bugs in JIRA easily - We can also create custom dashboards/filters in JIRA which is again very useful for visibility

What do you dislike about Jira?

There are many actions which are not supported for bulk operation. For eg: Change Linked Issues,Change Reporter etc. If JIRA starts supporting such operations, it would prove to be very useful for users.

What problems is Jira solving and how is that benefiting you?

- It allows uploading and execution of test cases in a friendly manner - Can very easily report the bugs in JIRA and assign to specific Developer - Helps in tracking project progress - With JIRA, It is very easy to find any old test cases/features which were created years ago

Enterprise (> 1000 emp.)
Jul 05, 2023
 Source
Overall Rating:
5.0
Neha G. avatar
Neha G.
Operations And Program Manager For Client Walmart
Share
"TechnicalProgram manager"
What do you like best about Jira?

Tracking process is amazing it works best to track the scrum,

What do you dislike about Jira?

I wish it had ability to add more options

What problems is Jira solving and how is that benefiting you?

It is helping us to track the process of projects, and also it helps to keep track of the teams' bandwidth here

Small Business (50 or fewer emp.)
Jul 04, 2023
 Source
Overall Rating:
5.0
AK
Amandeep K.
Founder
Share
"JIRA for a fast paced work envrionment"
What do you like best about Jira?

It has a variety of sections yet, it maintains ease of use. One can easily track issues and all its related info at one place. Not only it allows to add stories and sub status but it also allows to attach relevant files.

What do you dislike about Jira?

Nothing so far. Whatever I have used it has worked well and I have not come across any challenges working on this platform. There have been some integrations issues but those were on part of third party softwares.

What problems is Jira solving and how is that benefiting you?

We track all our product relates issues through Jira only. Not only it facilitates their status but it also makes it easier to extract customized reports and use them.

Enterprise (> 1000 emp.)
Jul 03, 2023
 Source
Overall Rating:
5.0
SN
Sabbah N.
Founder
Share
"Jira"
What do you like best about Jira?

Jira helps me keep track of issues raised in different projects and manage them. Jira allows me to monitor the project improvements and also track progress.

What do you dislike about Jira?

The interface is a little congested, and it could be simplified.

What problems is Jira solving and how is that benefiting you?

Project tracking, process improvement, issue tracking, raising queries, managing or changing their progress, and tracking my tool enhancement level.

Mid Market (51-1000 emp.)
Jul 01, 2023
 Source
Overall Rating:
5.0
Pranav K. avatar
Pranav K.
Software Engineer
Share
"Best Software To Manage Big Project And Big Team Of Developers"
What do you like best about Jira?

The way you can structure and plan your project using JIRA. You can see what tasks other people on your team are working on so you're in sync with them. You can create tasks with priorities. It helps the managers and other devs to plan things accordingly. You can create a schedule and log time in a particular task so that management can plot your graph of required time vs. time taken to judge your productivity!

What do you dislike about Jira?

This software has so much potential, but it's not being utilized to the fullest. They should improve on the UI part where you open your issues, it is hard to find "MY OPEN ISSUES" I feel like this should be on top as this is the first thing I want to see as a developer

What problems is Jira solving and how is that benefiting you?

We use this product to manage our software development. It helps us to manage the devs who are working on tasks as we have everything under one page. It is also easy for the management to track everyone's progress through the issues they have addressed over a period of time. All and all, we can't imagine our development team without JIRA!!

Mid Market (51-1000 emp.)
Jul 01, 2023
 Source
Overall Rating:
5.0
Arjun M. avatar
Arjun M.
Android Developer
Share
"JIRA - Best agile project management tool."
What do you like best about Jira?

I have been using JIRA since 3 years using agile methodologies. It really helps me to understand the requirement of project and categories the work in small piece of work.

What do you dislike about Jira?

Whenever i go through any description of the ticket at that time if i accidently click on the text of the description text then it goes automatically to the edit mode which i feel very annoying.

What problems is Jira solving and how is that benefiting you?

I like the most thing about Jira it have staus like ToDo, In Progress, In Review, Tested etc. so we can get the latest updated status about the jira ticket. It contains different kinds of board such as Scrum, Kanban etc so we can get an idea of progress of the project.

Small Business (50 or fewer emp.)
Jun 30, 2023
 Source
Overall Rating:
5.0
AD
Anushka D.
Founder
Share
"Useful tool to track progress."
What do you like best about Jira?

This is the most helpful tool to collaborate and track progress.

What do you dislike about Jira?

The scheduling of tasks by the scrum master.

What problems is Jira solving and how is that benefiting you?

JIRA is helping with effective project management and team collaboration.

Mid Market (51-1000 emp.)
Jun 30, 2023
 Source
Overall Rating:
5.0
AS
Ankur S.
Qa Engineer Ii
Share
"Second Name of Agile Methodology is Jira"
What do you like best about Jira?

Jira is a Transparent Tool for team. It is helping human to make themself process oriented. It is most useful for Project Manager and QA, There are multiple advantages fall in Jira I am using Below mentioned feature: - Bug Tracking - Sprint Planing - Resource planing using creating Task - Assign task with whole details as what will be the work, Story points of Task. It is providing a various types of Reports so that manager can evaluate task as well as findout that how much amount of work is Done and Undone. Afterall it is a best tool for our team to make team work effective.

What do you dislike about Jira?

Although JIRA has so many advanced features, they can improve on some points: - Some time jira is taking long to to load data - I felt that it is not showing a correct count of records if there are more than 1000 record in JQL result. - Jira should be provide a limited access for small organization so those type of organizations can work in jira with effective price.

What problems is Jira solving and how is that benefiting you?

Jira is saving time for the team to manage their work. Also, the Project manager can present work to the Client or other management.

Enterprise (> 1000 emp.)
Jun 30, 2023
 Source
Overall Rating:
5.0
VP
Vrushab Katamble P.
Vice President
Share
"Awesome Agile Scrum management tool"
What do you like best about Jira?

It’s super easy to use, Good for managing agile projects plus QA-related stuff all in one place. It's a Web-based tool that is used to seamlessly manage right from requirements, to stories, to EPICs, to defects, and all of this can be linked to each other, creating traceability between these, which makes JIRA an excellent tool to deliver agile-based projects very efficiently and faster to market. It also Integrates with other tools, such as Zypher, for test case management and execution and other tools as add-ons.

What do you dislike about Jira?

Sometimes gets very, very slow and buggy and also if it were available as an app, that would be awesome so that it can also be used on various devices to manage agile-based projects.

What problems is Jira solving and how is that benefiting you?

JIRA is helping me and my team manage Agile-based deliverables seamlessly, and we can track all the deliverables from requirement management to epics to stories to test cases in one place, which we were doing in an Excel sheet. So, using JIRA saves us a lot of time, and all of this has become accurate and easy to manage.