Kintone offered great value for lots of customization and flexibility. There was no upselling, and we could set it up with little to no difficulty. Others charge an arm and a leg for a lot less than the features that were offered by kintone.
The administration panel needs to be a little more fluid, I think that if we werent so old we would have difficulties with the administation panel lack of transaparency.
The ability to log and share data, to finally be able to effectively communicate and keep track of customer issues, requests, details the system that we have designed is very similar to an ERP solution without the ERP Price.
Open-ended customization. Technical support (although it is so simple & easy to use that you will barely need it). System stability. Price. General overall rating.
Although it is not designed as an accounting application, it would be nice to have some more basic accounting features for totaling monthly & yearly quotations and sales.
We did not have any sort of CRM system to manage our quotes, estimates, client lists or ongoing projects. Kintone enables us to manage all these and more in one place.
From the perspective of a small business with particular custom needs, Kintone and their staff were able to help us identify a better way of doing things at a very approachable price. One of our favorite things is the connection with our point of contact and their willingness to share their time to ensure we get a product that works for us.
The customizable nature of Kintone can make it feel overwhelming. You need to have a very clear idea of what you would like to do, but once that is established, their staff is very accommodating and creative in finding a way to make that idea a reality.
Inventory management. Our inventory changes constantly. Our materials need to be tracked on a project-to-project basis in terms of bought-at price, sold-at price, ordered date, received date, shipping date, etc. Ultimately, we now have a platform where we can keep track of everything in a way that is relevant to exactly us, and not a developer's idea of what might be.
Support was fantastic in assisting with setup and creation of an application. Robust features to customize almost any need an application or use case may have. Was able to create an entire inventory tracking system with mobile app capabilities to include taking and storing of pictures open delivery and pickup of packages. Check In/Out of boxes and items with audit logging. Literally took a day maybe 2 to perfect the setup and go live in production after importing the excel sheet into the database.
The licensing model has a flaw in that it treats ever user equally nearly so building an application that may have a user that uses that application 7 hours a day is the same license and cost for a user that only uses it 30 minutes a day. It can very quickly turn a simple application from a few dollars to several hundred or thousands if you invite an entire company just to use the app 1/10 the amount of time the main super users do. This can be cost prohibitive and remove the no code low code convenience if over 3-5 years it costs far more than just a custom developer would. The user permissions and application permissions is a little confusing. The model really could benefit from hourly credits like a pool of hours for non-essential users and then flat rate active fulltime access. Keeps it cost effective and allows for blanket installs of users across an entire org when you are unsure just how well adoption will be company wide.
Inventory tracking, forms tracking, audit logs with picture verification with a check in/out functionality of files in storage. Customer can request a box and it starts a workflow process with approvals for the life cycle of that packs and keeps historical logs and audit trails of who did what. Includes email notifications and in application alerts.
The drag and drop interface works great and field configuration is highly intuitive, as are setting up filters and views. Setting up custom icons is easy. The program is a much better value than competitors like QuickBase, who have a $600 entry point. You can go live with Kintone for 80% less at $120 for 5-users.
I don't dislike anything, but would like to see a larger library of pre-configured apps, as well as a little less clunky experience using Spaces.
I've been able to eliminate vast amounts of manual paperwork for my client. They are enjoying process improvement through use of the project management app and scratch-built apps. We also created a maintenance ticket system that is tracking repairs.
I was a long time Quickbase user until they double the price. I found Kintone and I am so happy with the intial setup and all the functionality is available for the price.
I used a lost of Microsoft Excel formula based Field. With the Kintone, I am very limited to using Formula field since it is only has basic functions only
Saving money for the decent database with very reasonable price
I love that Kintone allows me to almost effortlessly track data. We have expanded the data tracking of our organization exponentially because of Kintone. It is VERY easy to create an app and easy to import and export data to a spreadsheet. I also LOVE that Kintone offers a Non-Profit price break. It allows us as a small non-profit to use a wonderful tool. We keep adding apps and increasing our ability to gather quality data.
There are a few features that are missing, that would be helpful. 1) searching for a partial name, like typing "JA" and having all of the names that meet that being available to select from. 2) being able to sort the 'apps' based on my personal frequency of use rather than when they were created.
We are tracking so many data points. It is very easy to provide grant funders or the general public with solid data. Our productivity increased and our team feels confident in the data they are gathering.
It is simple and easy to use. When we need to add more functions or features, it is easy to add on.
Depending on the features that you want, it cannot be created on Kintone
Expense management and approval process.