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Listo Reviews — Pricing, Features & The Honest Take
Listo is a venue management platform for the deskless hospitality workforce. Guests and staff trigger service requests via QR codes from any device, and tasks are dispatched in real time to available staff on smartwatches, phones, tablets, and desktops, with live dashboards tracking response times and staff performance. A companion Mobile Order & Pay product adds QR-code mobile ordering, pre-ordering, secure payments via Apple Pay and Google Wallet, and a built-in kitchen display system. Listo is used by stadiums, hotels, and entertainment venues including SoFi Stadium, Marriott, Hyatt, Live Nation, the Kansas City Chiefs, and the Boston Celtics.
| Company | Listo |
|---|---|
| Year founded | 2022 |
| Company size | 11-50 employees |
| Headquarters | Los Angeles, United States |
| Social Media | |
| Website | getlisto.io |
| Segment |
Small Business
Mid Market
Enterprise
|
|---|---|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Email/Help Desk |
| Training | Videos, Webinars |
| Languages | English |
Listo Pros and Cons
- Deploys via QR codes on guests' and staff's existing devices — no app download or new infrastructure
- Smartwatch-based task dispatch with automatic re-routing to the next available staff member
- Proven at major venues including SoFi Stadium, Marriott, Hyatt, Live Nation, and the Kansas City Chiefs
- End-to-end mobile ordering with pre-ordering, Apple Pay/Google Wallet payments, and a built-in kitchen display system
- Transparent published entry pricing per active user
- No public API or developer documentation; custom integrations are gated to the Enterprise tier
- POS integration is Enterprise-only and no specific POS partners are published
- Smartwatch support appears limited to Samsung Galaxy watches
- Full pricing tiers are not published — larger deployments require contacting sales
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