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Loom Logo
Loom
Loom on. Meetings off.
4.7
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Loom Reviews & Product Details

Loom Overview
What is Loom?

Loom is a video-making platform that is designed to help businesses facilitate better and more efficient workplace communication through video and screen recording. It empowers users to use a web-based interface that supports screen recording and screen capture, shared via a link for easy viewing.

Company Loom, Inc.
Year founded 2016
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
Managed by:
WH
Wilson Hou
Founder
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Crevio
Sponsored
5.0

( 1 )

Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about Loom
What Loom is best for?
What are the best alternatives to Loom?
What are the pros and cons of Loom?
Loom Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Loom Pros and Cons
Pros
  • Dedicated mobile apps for Android and iOS
  • Quick screen recording with handy webcam overlay
  • UI is clean and easy to navigate
  • Loom Chrome extension has multiple recording options
Cons
  • Transcripts aren’t always accurate
  • The free version restricts videos to five minutes
Loom Awards
Findstack 2024 General Badge
Loom Features
API Access
Analytics/Reporting
Auto-Transcription
Automated Reminders
Breakout Rooms
Custom Branding
End-to-End Encryption
File Sharing
Gallery View
HD Video
Hand Raising
Integration with Calendar
Live Chat
Live Streaming
Meeting Recording
Mobile Access
Moderator Controls
Multi-device Support
Noise Suppression
Participant Management
Personal Meeting Rooms
Polling
Q&A Functionality
Scheduling
Screen Sharing
Speaker Spotlight
Virtual Backgrounds
Waiting Room
Webinars
Whiteboard
Loom Media
Loom video thumbnail
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Loom Screenshots
Loom screenshot 1
Loom screenshot 2
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Loom screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 05, 2025
Loom Logo
1,831 Loom Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Dec 20, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Loom is great for showing updates"
What do you like best about Loom?

Loom is a great tool to collaborate and archiving videos also it's easy.

What do you dislike about Loom?

Maybe desktop app could be improved but can't think anything now.

What problems is Loom solving and how is that benefiting you?

Design Feedbacks

Small Business (50 or fewer emp.)
Dec 20, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Documentation and collaboration. Loom is perfect for this!"
What do you like best about Loom?

1. Screengrabs that can be embedded on Slack, Notion, and also on webflow. I use it almost every week. 2. I don't have to export the videos - That's a big one for me as I like to document my learning and create a mini knowledge center on Notion. (useful for me and others in my team) 3. content folks and product marketers would insanely benefit from it—massive benefits for collaborating with multiple teams and stakeholders. 4. Ai editors help me leave out the funky bit so I don't seem like a dingus in the loom videos, either. 5. Super easy to get starting- can implement in minutes! Great stuff, honestly.!

What do you dislike about Loom?

Genuinely nothing! loom is an excellent product and any working professional not using is straight up missing out.

What problems is Loom solving and how is that benefiting you?

Documentation -- it's instant. Easing collabs with teams--saving time and mental bandwidth.

Small Business (50 or fewer emp.)
Dec 19, 2023
 Source
Overall Rating:
5.0
AR
Alisa R.
Marketing Coordinator
Share
"Personal Preference Over Optimized Choice"
What do you like best about Loom?

Loom is awesome! It's a user-friendly platform for creating and sharing videos. With easy screen recording, annotations, and integrations, it's perfect for remote work and online learning. Give it a try!

What do you dislike about Loom?

There are technical issues,and privacy concerns around sharing which makes it frustrating.

What problems is Loom solving and how is that benefiting you?

It improve ours efficiency and turn around time for completing projects by eliminating the need to touch base with a meeting and instead provide updates with loom.

Small Business (50 or fewer emp.)
Dec 16, 2023
 Source
Overall Rating:
5.0
AY
Akhilesh Y.
Founder
Share
"Excellent tool for video sharing and avoiding meetings"
What do you like best about Loom?

this is a great tool for video communications and educations, I really like to avoid alots of meetings.

What do you dislike about Loom?

Nothing negative everyhting i found is valuable for educational purpose.

What problems is Loom solving and how is that benefiting you?

to explaining the problems to my collegues in a very efficient & easy manner

Small Business (50 or fewer emp.)
Dec 14, 2023
 Source
Overall Rating:
5.0
Maria Montserrat B. avatar
Maria Montserrat B.
Senior Recruitment Consultant Digital Marketing (Germany)
Share
"Easy to use screen recorder"
What do you like best about Loom?

I work with many tools, each with a helpdesk support department. It is sometimes very difficult for me to explain with words what it is that I need help with regarding the tools. Loom allows me to record my screen while I am using any tool and explain what I am doing and what is not working, step by step.

What do you dislike about Loom?

I have not found anything that I dislike about Loom. It is a very user-friendly tool that does exactly what it is meant to do. There are still some functionalities I haven't used.

What problems is Loom solving and how is that benefiting you?

I can send a screen recording to the helpdesk department so they understand precisely where the problems are. It allows me to capture my screen easily and share a link where the video recording can be accesed.

Small Business (50 or fewer emp.)
Dec 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Loom - Game Changer"
What do you like best about Loom?

- Very simple to use - Focus is on Screen sharing - Video transcripts are great and readily available - You can trim and edit videos - Integration with Tawk and Slack

What do you dislike about Loom?

- Background filters - challenging to record self videos - if you aren't using screen share

What problems is Loom solving and how is that benefiting you?

- Training videos - Video communication with tech team

Small Business (50 or fewer emp.)
Dec 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Makes my job easier"
What do you like best about Loom?

It is super easy to use and allows me to quickly make a video and send it. I had to do one this morning and in under 3 minutes I had made and sent the video. Part of my job involves using sign language, so this is a huge plus!! When I have to show how to do a sign I can send a 3o second video instead of trying to describe it in an endless phone call, text, or email.

What do you dislike about Loom?

I can't remember anything at the moment that was a direct issue with Loom.

What problems is Loom solving and how is that benefiting you?

Easily record my screen and send a video.

Small Business (50 or fewer emp.)
Dec 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best tool for video creation"
What do you like best about Loom?

High quality video creation for my product tutorials and easy to use

What do you dislike about Loom?

Sometimes audio and video motion mismatch.

What problems is Loom solving and how is that benefiting you?

I am able to record video for my web based products for the tutorials.

Enterprise (> 1000 emp.)
Dec 11, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Product for a Great Team"
What do you like best about Loom?

We utilized Loom to record Async Meetings such as code-reviews, test reviews... Anything review related are all transformed into async meetings via Loom. Also, knowledge sharing and how to articles can be created in Confluence with written instructions and recorded with a Loom. This is a must tool for any 10x team looking to improve on their collaboration, efficieny and documentation.

What do you dislike about Loom?

When you have multiple tabs (~50), Loom canvas seems to stop working for me. I'm not sure if it is because of the number of multiple tabs or the fact I need switch between different Loom accounts.

What problems is Loom solving and how is that benefiting you?

Async Meeting and documentation.

Small Business (50 or fewer emp.)
Dec 11, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Ultra Professional"
What do you like best about Loom?

Time saver with the AI capabilities. Make us stand out from the crowd!

What do you dislike about Loom?

When the webcam is on full screen the image of myself disappears and doesn't function correctly as I move the cursor.

What problems is Loom solving and how is that benefiting you?

Time - Creating more time spend on the business.