Motion Reviews: 4.3/5 — Solid Choice

The AI auto scheduler is good, it comes with google calendar sync and eliminates mental fatigue on decision making process and you dont wonder what to do next, if you need a system or hierarchy for this, its great

Charged twice by usemotion, they assured me they'd refund me, and it's been almost a month with nothing received on my end, their customer support ignores it and connects you to a chat bot. Even the trial of seven days has a shady system going on, after expiring, you're charged a full year by default with no option to access a monthly subscription unless you contact them directly, which again you're gonna be put on hold on a chat bot, until they decide if they wanna get back to you or not by a real person on the customer support. Ultimately what really did it is that they now auto archive tasks and dont let you keep an active backlog, just another feature that implies they are smarter than everyone else about what you need yourself, instead of allowing you the free will to decide yourself for you I've tried cancelling my subscription and get back a refund for the one that was double charged but of course, usemotion team sees no urgency on this. I wonder if there's even a customer support at all. Not a good look for a startup with lots of bells and whistles about revolutionizing the way one person works by speeding up your workflow while simultaneously being a drag on your life's finance and logistics. I'd give less than a one star but this site won't allow that. Usemotion changed the terms on archiving your tasks without your consent, charged twice for a full year, they change the rules and the system you bought mid subscription but are skeptical of refunding or cancelling your plan as byproduct.

Deciding what tasks to do next, prioritize work, schedule appointments.

Not much. Thoought it was good at first. Then constant bugs.

I have sent out my calendar link to multipe people. Motion bugs or developer ineptitude allow for meetings to be double booked, rendering their software innoperable to use. On top of that, having to explain to people (potential clients) who double booked, without their knowledge, that I have to move thier meeting. Good product in theory, terrible in practice.

They are causing more problems for me than solving them.

The fundamental ideas about Motion are good. When it works, it feels great. Specifically, being able to toss all my tasks & priorities into a bucket, and have a planned list for accomplishing them in a sane order, is a great feeling. The booking links are convenient as well, and the team features have potential.

The product has been highly buggy for years. They removed functionality - e.g. it used to be fast to navigate around the calendar with keyboard shortcuts - removed for some reason with no replacement. It's very expensive for what it is, support is slow to respond and is unhelpful, and it feels like the product barely improves over time. In addition, extremely basic features have been missing for ages - e.g. multi selecting todos for bulk actions. Want to add 10 tasks to a project? Open each one individually, hit the dropdown, hit the project - 10 times. Delete 10 tasks? Same thing. This is table stakes for a todo app, let alone a team todo app.

Was helping with calendar management and personal task & project management. I'm still using it as my calendar for the moment, but am actively looking for alternatives.

Timeblocking element and reduces admin workload

Huge problem with confidential information. The platform misses the ability to make the events private by default, for instance everyone in your team can see all your events visibility by default, you have to mark each of them private one by one. It would be good to make all events (across all your calenders) private by default so that your team members cannot see what you are doing, instead they see you are marked as "Busy".

Auto schedules tasks

Surface level it solves a problem that all calendars should fix innately - and that is to show me what I have amongst all my different calendars so I don't have software fatigue from switching between apps to check when I'm available.

Had to reconnect my accounts 2x in less than a month. Just got an email from a strong lead that they couldn't book with me. Not what I was expecting from a company that is "endorsed by the CEO of Y Combinator"

Motion is not solving any problem for me. It's actually making things much more difficult because leads cannot schedule with me without friction. Low immediate support as well.