Peek Pro Pricing: $26.00 to $215.00/month

Theres no direct charge to the user. You decide to absorve the comission or pass it to the customer.

The programing is very specific and for certain things you have to find out how to make it work for your needs.

It makes it easy for our customers to reserve online, choosing the type of service they want, like private or shared.

Customer facing platform is very easy to use. I appreciate the simplicity and straightforward step-by-step process. I no longer have customers calling just to walk them through the online booking process which defeated the purpose.

I do not like how you cannot tack on additional charges without adding it as an additional charge policy first. For example, when we charge customers for gas, I have to go into the additional charge to add/change the cost prior to adding. Also, I do not feel we should have to pay peek commission on those additional charges regardless of what they are.

Peek is eliminating excess phone calls, automating emails in all aspects, and growing our reviews. We are able to focus more on the business aspects and less on the bookings and schedules.

Our rental operation is a little bit completed with multiple products and seasonality, prices, and mix-n-match options. This tool works quite good and any trouble setting it up is a phone call away! Quite an efficient service and customers love it because they can self serve and let me do my business.

Sometimes I ask for features that are not in the system. Although, most of the time they have a workaround. There are some features in the "Product Activites" section of configuration that I wish were also in the "Product Rentals". But none were show stoppers and the tech folks provided satisfactory solutions.

Easy to configure products, pricing, and calendar features. Configuring rental products was relatively easy. ricing and calendar setup is quite powerful and best of all customers love the seamless integration with my website and ease of completing a transaction.

Very affordable with only an installment fee. Very easy to use and helps me manage my business. There are so many things the software can do its amazing.

There is nothing I dislike with the software it has surpassed my expectations.

Reaching more people, having an online booking presence, collecting payment and staying organized.

Is that is very user friendly for the user to the company when you setup the platform, also is just 100 usd for everything and is easy to use very responsive.

That all the final pricing they add their fee for instance if the tour cost 100 usd they charge to the guests 106 to 110 usd

great booking flow easy for the user as client and as a company the easiest way to implement the booking flow

The variety of features that help tour operators drive direct sales, such as the easy-to-use widgets, bundles, add-ons and abandoned shopping cart follow-up emails.

I believe Peek should focus on creating more API connections to OTA and agencies, similarly to some of their main competitors. Having a wide distribution network is always a plus.

In our particular case, Peek Pro helped us integrate USD as a payment currency, which resulted in an almost immediate sales increase. Additionally, the integrated digital waiver feature is a great added value.

Peek Pro has a great set of tools that will make your life easier. They are always looking for ways to improve their platform. And it is undoubtedly one of the top booking platforms you can find.

Since Peek Pro launched the company has grown really fast and the personal and tailored attention they used to have is no longer there. However, you can be sure they are improving each day their software and know the industry's needs, so as much I would love to still have the very personalized attention they had in the past, I completely still like their improvements and work.

They deal with every possible aspect you may encounter from last-minute booking to dynamic pricing.

Peek Pro is super easy to use and view pertinent information. The ease of making changes to a booking or a guest profile makes it very user-friendly. The UI is really easy to navigate.

Often the base price is changed when making an edit based on business rules, so this would be great to fix so it didn't require as much user insight and manual fixes. As well, I would change the display for the weekly schedule to show spots booked vs. spots available in a different manner to make it more clear.

I honestly am not certain which problems Peek Pro is attempting to solve. I would love to be privy to that information to help guide decisions as I am a user of the tool and also have a business analyst background with software design as the main part of that analyst work.