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Printful
Effortless Custom Printing Solutions
3.7
(64)
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Printful Reviews & Product Details

Printful Overview
What is Printful?

Printful is a web-to-print software for Commerce businesses that helps them streamline operations related to on-demand printing, order fulfillment, and shipping. With Printful, retailers can categorize products in online catalogs, run marketing campaigns and generate sales reports on a unified platform. Additionally, managers can utilize mobile applications to receive notifications for order updates, view shipment details, and track inventories using Android and iOS devices.

Company Printful, Inc.
Year founded 2013
Company size 501-1000 employees
Headquarters Charlotte, North Carolina, United States
Social Media
Printful Categories on Findstack
Ask Questions about Printful
What Printful is best for?
How does Printful compare to Printify?
What are the pros and cons of Printful?
Printful Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Printful Features
API Access
Analytics and Reporting
Automated Workflows
Barcode Scanning
Branding Options
Bulk Ordering
Customer Support
Customizable Templates
Design Tool Integration
Discount and Coupon Management
Dynamic Pricing
Embeddable Widgets
Inventory Management
Mobile App Support
Mockup Generator
Multi-Currency Support
Multi-Store Management
Multiple Payment Gateways
Order Management
Print Fulfillment Network
Product Personalization
Quality Control
Real-Time Order Tracking
Return Management
Sample Ordering
Shipping Integration
Subscription Management
Tax Calculation
Third-party Integrations
White-Labeling
Printful Media
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Printful Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 07, 2024
Printful Logo
64 Printful Reviews
3.7 out of 5
Small Business (50 or fewer emp.)
Dec 04, 2021
 Source
Overall Rating:
1.0
REALM U. avatar
Realm U.
Co Founder Realm Unlimited
Share
"Horrible customer service. They owe me over $500 in merchandise or a refund."
What do you like best about Printful?

There is nothing that I like about this company.

What do you dislike about Printful?

They have terrible customer service. They took my money and never sent me the merchandise. They will not give me a refund. They owe me over $500.

What problems is Printful solving and how is that benefiting you?

I am just having MORE problems with them.

Small Business (50 or fewer emp.)
Dec 15, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Printful is incredible for your print on demand needs!"
What do you like best about Printful?

I have been using Printful everyday for 4 years. Printful has several international locations to help your customers around the world get their products. They make it easy for you to start your own business without having to spend any money! It only takes a few simple clicks to sync it with your store. The customer service is absolutely wonderful. I have always spoken to a kind and patient person about my concerns.

What do you dislike about Printful?

I don't have anything about Printful that I dislike. I do, however, wish they made enamel pins.

What problems is Printful solving and how is that benefiting you?

I am able to create stickers, mugs and other products on demand without having to use a warehouse, carry stock or spend any money.

Small Business (50 or fewer emp.)
Jan 19, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"My Fave POD Company"
What do you like best about Printful?

I love the concept of just getting to do the fun stuff: designing! You don't have to worry about buying packaging supplies or making trips to the post office. Just creating!

What do you dislike about Printful?

I think the pricing could be better with some of their products. I also think there should be more color variations with the clothing and more products in general.

What problems is Printful solving and how is that benefiting you?

You can build a passive income with Printful. You don't have to spend hours packing orders or driving down to the post office. They create and package your orders for you, so all you have to worry about is collecting money.

Small Business (50 or fewer emp.)
Sep 27, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Smooth Print-on-Demand solution with simple integration and large product catalogue"
What do you like best about Printful?

Simple integration and an excellent website for creating products and customizing the packaging slips and receipts. Fulfillment can be chosen within an area.

What do you dislike about Printful?

I don't dislike anything, but I would prefer if the product catalog keeps growing.

What problems is Printful solving and how is that benefiting you?

Allows me to focus on creating and selling.

Small Business (50 or fewer emp.)
Sep 01, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best place to sell products"
What do you like best about Printful?

I love that able to customize each product to your liking. And that i am able to easily link this to my Shopify store. Also that they are help in support chat.

What do you dislike about Printful?

I don't like that some of the items are expensive per unit and some of the color customization i don't really like

What problems is Printful solving and how is that benefiting you?

Selling products

Small Business (50 or fewer emp.)
May 13, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Platform, Great Service and Already awaiting first order being shipped to South Africa"
What do you like best about Printful?

I like the platform integration with multiple Eccomerce sites meaning reduced listing time so that designing becomes the main aspect of your time spent on your business.

What do you dislike about Printful?

Not much to dislike but I would like to have free samples maybe a once a year or after a certain amount of sales if possible.

What problems is Printful solving and how is that benefiting you?

The integration of multiple platforms means that I only have to upload on one platform.

Small Business (50 or fewer emp.)
Oct 09, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Nice platform"
What do you like best about Printful?

Easy to start business and I always recommend to everyone

What do you dislike about Printful?

All good on printful and nice product quantity

What problems is Printful solving and how is that benefiting you?

Always provide fast customer service

Small Business (50 or fewer emp.)
May 31, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing Service"
What do you like best about Printful?

Integration with ship station , it makes it so easy to ship

What do you dislike about Printful?

At first I disliked the limitations on garments, but as theyve grown theyve added!!

What problems is Printful solving and how is that benefiting you?

At first I disliked the limitations on garments, but as theyve grown theyve added more and more, and I realized ship station is amazingly easy , pretty much no touch graphic design print, send!

Small Business (50 or fewer emp.)
May 31, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best Dropshipping Provider"
What do you like best about Printful?

I love the amount of merchandise options. The turnaround time. Product quality and the vast amount of other sites that they sync with.

What do you dislike about Printful?

New product request can take sometime before implemented. For example, printing on the sleeves took years of request before it became possible.

What problems is Printful solving and how is that benefiting you?

They are allowing me to create designs for my merchandise without having to pay for the upfront cost of production.

Small Business (50 or fewer emp.)
Dec 14, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Nice interface, easy to navigate"
What do you like best about Printful?

I like the analytics and easy access to review orders, as well as nice extras like Perks and discounts on sample orders so you can see the actual product you're offering.

What do you dislike about Printful?

It can be extremely time consuming and labor-intensive to set up product templates, plus alternate products to use when the main item is out of stock. It's not at all intuitive to figure out how to fix orders that can't be fulfilled.

What problems is Printful solving and how is that benefiting you?

Printful has been a great tool for experimenting with fundraising for a nonprofit by selling merch. We use it in conjunction with Shopify, which allows us to share our store seamlessly on social media.

Small Business (50 or fewer emp.)
Oct 31, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Printful is great for print on demand tshirts"
What do you like best about Printful?

I absolutely love that I do not have to have inventory to run my business. Printful makes it so that I can serve a huge number of people without the overhead of a warehouse. I also love that they work with my Amazon store and integrate seamlessly. It takes a lot of the work out of something that would normally be a headache. I also really love their new customer personalized designing tool for tshirt designs.

What do you dislike about Printful?

I would say just like any dropshipping or print on demand company there are exceptions where people get wrong orders or the ordered item is less than our standard for quality. In those cases we simply remedy the problem, but for the most part we have enjoyed using Printful and those times have continued to be exceptions.

What problems is Printful solving and how is that benefiting you?

I don't have to keep inventory. I can sell across the world. I don't have to fulfill or track orders myself. I save time by not having to do any of these things manually. That time can now be used to create designs, work on the business, blog, and many other business related tasks that I need to complete.

Small Business (50 or fewer emp.)
Nov 16, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great POD for worldwide audience"
What do you like best about Printful?

- It integrates seamlessly with our Shopify Store, so you just set it up once and it runs on autopiltot. - Being a POD service, we can test new designs with almost no risk and no upfront investments. - They have fulfillment centers in every continent, so our customers get fast and reasonable priced shipping. - They have several blogs and videos to help you get started and optimize your designs for print.

What do you dislike about Printful?

- It is a bit more expensive than some competitors, so that means lower profits for us.

What problems is Printful solving and how is that benefiting you?

- We have several designs for our brand in our webstore. We don't need to invest in production, warehouses, and fulfillment. Since we don't sell enough t-shirts (it is not our primary goal), Printful allows us to have enough variety and choices in our store without making a big investment (or taking a high risk).

Small Business (50 or fewer emp.)
Jun 01, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great for clothing branding"
What do you like best about Printful?

I like that it is a simple website to use for branded clothing that is also high quality. We use it mainly for product giveaways and merchandising.

What do you dislike about Printful?

Sometimes the cost is not desirable, but for something used on a sparing basis it doesn't end up being unreasonable.

What problems is Printful solving and how is that benefiting you?

We are solving the ability to merchandise and find products for giveaways in a niche market where giveaways of products relevant to our brand aren't exactly logical.

Enterprise (> 1000 emp.)
Feb 01, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Big surprise !!"
What do you like best about Printful?

The truth is that it is a serious company with quality in the printing with a wonderful and fast traking as the most.

What do you dislike about Printful?

The only thing, maybe it would be the way to introduce orders, could be something better ...

What problems is Printful solving and how is that benefiting you?

prints to all kinds of clients or himself.

Small Business (50 or fewer emp.)
May 28, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Great design and dropshipping services. "
What do you like best about Printful?

I love how easy it is to create your designs and just sit back and let Printful do it all for you.

What do you dislike about Printful?

I dislike that shipping prices are a bit high, but they offset that by having relatively inexpensive item prices. Also, when creating mockups, you cannot change the thread color in a single product without emailing them and having them do it for you.

What problems is Printful solving and how is that benefiting you?

I created merch for my musician persona online.

Enterprise (> 1000 emp.)
Mar 30, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Printing fulfillment"
What do you like best about Printful?

I like that they take your orders and fulfill the designs for you.

What do you dislike about Printful?

I dislike having a lot of aspects handled by a third party.

What problems is Printful solving and how is that benefiting you?

I feel like this app really helps with supply and demand needs and having an extra set of hands when your business is growing.

Mid Market (51-1000 emp.)
Oct 12, 2021
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"had a negative experience"
What do you like best about Printful?

it seemed like a decent place with good reviews on google and it was recommended to me by a friend.

What do you dislike about Printful?

I made an order 3 weeks before the work conference. It was shipped on time, but the delivery took a toll. Now 2 weeks later I find out that my shipment has been sent back to them and it will be donated to charity because I didn't create an account when making an order. Why should a create an account when I need to order 2 items once in my life??? Email confirmation clearly stated my name under Shipt to and i had no idea you need to create an account. In the end, they were kind enough to give me a refund, because the misdelivery occurred because of the delivery service, but I still have to scramble now to find a new place to get my prints done. Just be careful when you order from them, make an account and then keep a close eye on the package as it's being shipped

What problems is Printful solving and how is that benefiting you?

I needed a shirt and a hoodie to host an online conference at my company.

Small Business (50 or fewer emp.)
Jul 20, 2023
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Buggy system terrible service and terrible products"
What do you like best about Printful?

Nothing at all this was a terrible experience

What do you dislike about Printful?

They reset your product uploads randomly without warning causing $1000s in damages, terrible service, and horrible print quality and shipping times

What problems is Printful solving and how is that benefiting you?

I can't think of anything I should have used a different company

Small Business (50 or fewer emp.)
May 26, 2023
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Not Happy"
What do you like best about Printful?

Not happy at all with their service. There is no number to call, only email

What do you dislike about Printful?

I had the most unacceptable experience with the Printful business. I placed an order for shirts that followed a template I had made and I used the same template for all shirts in different sizes and colors. To my dismay, when I received my order, all the logos had been different -some were tilted, some were cut off, and some were different sizes! I contacted them for a refund and all they said was it was my own doing, nothing more. To add to my frustration, each reply I made in regards to the matter went to a different customer service rep, so I was unable to get in contact with a manager. There also is no number to contact online a form to fill out, so they can email you. Absolutely appalling customer service and a waste of my time and money.

What problems is Printful solving and how is that benefiting you?

The logos on majority of the shirts are wrong

Small Business (50 or fewer emp.)
Dec 18, 2022
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Would not recommend Printful due to poor printing quality."
What do you like best about Printful?

It's an easy to integrate plugin. The tech part of this company is great. Their print quality, however, is very mediocre. The prints come off the garments after 1-2 washes.

What do you dislike about Printful?

Print quality is poor. The printed designs are thin and come off easily after 1-2 washes. We are looking for another on-demand service because of that.

What problems is Printful solving and how is that benefiting you?

They hide behind their 30-day policy of returning or substituting damaged garments. The problem is that not every customer puts their stuff through the wash within that time frame, and they only find out later about the poor print quality. The prints are also visibly much less saturated compared to any other print tshirt or hoodie you would buy anywhere else.

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