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Setapp IT Service Management Tools logo
Setapp
4.8

( 28 )

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Setapp Reviews: 4.8/5 — Highly Rated

Setapp Overview
What is Setapp?

Setapp is a subscription-based service that provides access to a curated collection of software applications for Mac and iOS devices. Aimed at increasing productivity and easing the search for high-quality apps, Setapp offers a wide range of tools covering categories like maintenance, lifestyle, productivity, creativity, and personal finance, all for a single monthly fee without the need for individual licenses or in-app purchases.

Company MacPaw Inc.
Year founded 2008
Company size 51-200 employees
Headquarters Kyiv, Ukraine
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Ask Questions about Setapp
What Setapp is best for?
How does Setapp compare to Freshservice?
What are the pros and cons of Setapp?
Setapp Product Details
Segment
Small Business
Mid Market
Freelancer
Ease of use
Beginner
Deployment Cloud / SaaS / Web-Based, Desktop Mac
Support Email/Help Desk, FAQs/Forum
Training Documentation
Languages English
Setapp Features
Access Controls / Roles / Security
API / Open Platform / Integrations
API / SDK / Developer Extensibility
Asset / Configuration Management (CMDB)
Asset Management
Automated Workflows
Automation & Workflow Customization
Capacity Management
Change Calendar / Change Plans
Change Management
Configuration Item (CI) Dependency Mapping
Configuration Management Database (CMDB)
Setapp Media
Setapp video thumbnail
Setapp - Setapp Homepage
Setapp Screenshots
Setapp Homepage
Setapp Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 17, 2026
Setapp IT Service Management Tools logo
28 Setapp Reviews
4.8 out of 5
Small Business (50 or fewer emp.)
Dec 01, 2023
 Source
Overall Rating:
5.0
JC
Joe C.
Founder
Share
"Setapp Pays for Itself"
What do you like best about Setapp?

Setapp have consistently added new apps. I've discovered found some really useful utilities I didn't know I needed. Even if I only use them occasionally, it's great to know I have them available when I need them.

What do you dislike about Setapp?

The only downside would be having to switch back to individual product licenses if you closed your Setapp account.

What problems is Setapp solving and how is that benefiting you?

I've been a Setapp user since it was first available after I figured out the cost of licensing the individual Mac apps I was using at that time totalled more than the price of a Setapp licence making it a no-brainer.

Mid Market (51-1000 emp.)
Dec 01, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Productivity in one place"
What do you like best about Setapp?

Its ease of use and affordability. It just works.

What do you dislike about Setapp?

The absence of personalised content. It should make suggestions based on past downloads.

What problems is Setapp solving and how is that benefiting you?

Setapp provides a unique set of tools for the Mac that makes it a true asset for work. From notes to meeting management, it is an excellent fount that the intrepid professional must visit.

Small Business (50 or fewer emp.)
Oct 06, 2023
 Source
Overall Rating:
5.0
Douglas S. avatar
Douglas S.
President
Share
"Incredible value"
What do you like best about Setapp?

The breadth of options and the ease of installation/uninstallation.

What do you dislike about Setapp?

Not all apps are created equally. Some of them lack sufficient training resources.

What problems is Setapp solving and how is that benefiting you?

I use all of them to work more efficiently. Setapp saves me hours and hours and hours.

Small Business (50 or fewer emp.)
Jul 25, 2023
 Source
Overall Rating:
5.0
RM
Rogerio M.
Founder
Share
"The Power You Need, Remarkable Experience"
What do you like best about Setapp?

I like their focus on adopting smart technologies. Automation and integration of new tools are top notch. He is always willing to help in the administration. The Setapp team of consultants is exceptional.

What do you dislike about Setapp?

I feel like sometimes they could be more proactive in troubleshooting and adapting to changes in the digital environment. Although it is difficult to find fault with its service, greater agility in handling changing scenarios would be a point to improve.

What problems is Setapp solving and how is that benefiting you?

It provides me with a comprehensive solution to optimize my productivity. Offer an outstanding experience. It is a complete tool that improves my digital life. You are solving the problem of managing multiple applications.

Small Business (50 or fewer emp.)
Jul 24, 2023
 Source
Overall Rating:
5.0
LE
Leonardo E.
Founder
Share
"Complete tool for your daily needs"
What do you like best about Setapp?

I like that I have access to many valuable applications in a single subscription. It's like having a treasure trove of tools that help me with everything from editing and design to time management and coding. I like the wide range of different tools.

What do you dislike about Setapp?

Sometimes I wish there were more specialized options. It's not as flexible as I'd like it to be. Support is sometimes slow when bugs are found. Sometimes it is slow to load the information.

What problems is Setapp solving and how is that benefiting you?

It saves a ton of money as I can use dozens of apps without having to purchase them separately. It allows me to focus on my work and projects without distractions. There are a wide variety of options to make what you need.

Mid Market (51-1000 emp.)
Jul 17, 2023
 Source
Overall Rating:
5.0
Julieta A. avatar
Julieta A.
Business Data Analyst
Share
"Very intuitive tool with outstanding capabilities"
What do you like best about Setapp?

I like the speed of response to all requests. It is very intuitive and easy to use. I like the workflow tools. They offer many great tutorials to get you started. The simple and efficient user interface.

What do you dislike about Setapp?

I wish I could have portals for all of our customers. Some integrations could be better. I would love to see features that provide more control. Reports need to be more flexible.

What problems is Setapp solving and how is that benefiting you?

It helps us provide great support to our staff. Provide excellent service to our customers. The design of the tool is cool. It allows us to have a very good quick view of the state. It provides an excellent management solution.

Small Business (50 or fewer emp.)
Jul 16, 2023
 Source
Overall Rating:
5.0
Mary B. avatar
Mary B.
Data Research Analyst
Share
"Tool with a very complete solution"
What do you like best about Setapp?

I like the automated monthly reports. The interface is very effective. I like the ability to check the stats. It has many powerful features. Very easy to set up and customize. It is actively developing.

What do you dislike about Setapp?

I would like to be able to enter service requests. Some functions have little customization. It should be more customizable. It would be great if we could create more follow-up reports.

What problems is Setapp solving and how is that benefiting you?

It offers many different options available in one place. You have so many options to manage. It can be used with minimal configuration. It also provides some of the best features. It is an amazing tool.

Small Business (50 or fewer emp.)
Jul 13, 2023
 Source
Overall Rating:
5.0
Matthew K. avatar
Matthew K.
Marketing Data Analyst
Share
"Excellent and powerful platform with very valuable features"
What do you like best about Setapp?

I like the way the panel is set up. It is one of the easiest tools to set up. Provides great connectivity between processes. I like the versatility of the app. I also really like that you can attach files.

What do you dislike about Setapp?

I would like options to change the fonts. Some of the designs are a bit limited. Sometimes the climbs can get tricky. The user interface can be improved. Sometimes it can be difficult for a novice user.

What problems is Setapp solving and how is that benefiting you?

It helps us manage and solve our problems. It has the best reporting options. You can create your own dashboards. We can easily create workflows. It has very valuable features. It is an excellent tool to manage.

Mid Market (51-1000 emp.)
Jul 13, 2023
 Source
Overall Rating:
5.0
Stacey F. avatar
Stacey F.
Senior Software Analyst
Share
"Intuitive and easy to implement solution"
What do you like best about Setapp?

I like the intuitive and ease of use. It is an easy to use tool. Workflows are very easy to create. It has excellent features. It has great integrations with other apps. I like the ability to connect functionalities.

What do you dislike about Setapp?

Sometimes it can be a bit difficult to find details. There are some features that need to be added. I would like to be able to create some parameters. Contract management could be a bit better.

What problems is Setapp solving and how is that benefiting you?

It is a very powerful tool. It has allowed us to provide superior service to users. They adapt perfectly to the needs. The asset management feature is very useful. It allows us to monitor the service.

Mid Market (51-1000 emp.)
Jul 13, 2023
 Source
Overall Rating:
5.0
Andreas S. avatar
Andreas S.
Senior Data Analyst
Share
"Totally intuitive platform"
What do you like best about Setapp?

I like how intuitive it is and how easy it is to use. Workflows are very easy to create. I like the easy way to implement new flows. It has an excellent support service. It provides an elegant interface.

What do you dislike about Setapp?

Analyzes miss some parameters. I wish the search function could be better. Many automations are not that easy to set up. Lack of automation in the change request. The app needs easier filters.

What problems is Setapp solving and how is that benefiting you?

They allow us to have a more complete overview. It has a very powerful analysis module. Flexible templates are very useful. It provides the basic necessities to perform functions. Asset management is very nice.

Mid Market (51-1000 emp.)
Jul 12, 2023
 Source
Overall Rating:
5.0
George F. avatar
George F.
Business Data Analyst
Share
"Amazing platform with wonderful functionalities"
What do you like best about Setapp?

I like that it provides great tools to manage. It is one of the order tracking systems. I love the ability to manage all aspects. I also like the ease of use of the app. It has a structured knowledge base.

What do you dislike about Setapp?

It would be great if the website loads faster. Sometimes fails to search using keywords. The learning curve can be steep. There are also some performance issues.

What problems is Setapp solving and how is that benefiting you?

He is exceptional when it comes to management. It is a cloud solution that has many processes. It offers a wide range of features. It has a great process in the form of an Incident. It also provides robust management capabilities. He helped us create incidents in the service.

Small Business (50 or fewer emp.)
Jul 10, 2023
 Source
Overall Rating:
5.0
Andy S. avatar
Andy S.
Ägare Och Grundare
Share
"Why Subscribing to Setapp Beats Buying Separate Licenses"
What do you like best about Setapp?

- The curated list of apps. - that there are apps both for Marcos and iOS - Not having to pay for separate licenses

What do you dislike about Setapp?

I haven't yet seen any downside with Setapp, only positive things.

What problems is Setapp solving and how is that benefiting you?

Easy to administer and a solution I will use for my team that I'm starting later this year.

Small Business (50 or fewer emp.)
Jun 24, 2023
 Source
Overall Rating:
5.0
David G. avatar
David G.
Cashier
Share
"Setapp is an excellent tool for any serious Mac user!"
What do you like best about Setapp?

Setapp is incredibly easy to use and a real bargain.

What do you dislike about Setapp?

I have not found anything that doesn't work well.

What problems is Setapp solving and how is that benefiting you?

Their flagship program is to clean your Mac, making it easy to keep it running smoothly. But that is the tip of the iceberg. There are over 200 programs available for almost any need.

Mid Market (51-1000 emp.)
Jun 15, 2023
 Source
Overall Rating:
5.0
RG
Richard G.
Founder
Share
"Setapp: Best solution to update hell!"
What do you like best about Setapp?

It takes care of the constant updating of applications for me. It also helps me find new applications that are so helpful.

What do you dislike about Setapp?

Nothing. Setapp has everything that I need and has introduced me to things I didn't know I needed.

What problems is Setapp solving and how is that benefiting you?

Staying abreast of expensive annual updates can be a challenge. Setapp simplifies the process by providing a subscription that takes care of everything. With Setapp, you get access to a library of over 200 apps that are always up to date. That means you can save time and money by not having to purchase individual upgrades or worry about compatibility issues. Setapp offers a 7-day free trial, so you can try it out before committing. With Setapp, you can stay ahead of the curve and make sure you’re always up to date with the latest software.

Small Business (50 or fewer emp.)
Jun 14, 2023
 Source
Overall Rating:
5.0
IB
Israel B.
Founder
Share
"Usually finding something that satistify My needs"
What do you like best about Setapp?

Reliability and eas of use, saving time.

What do you dislike about Setapp?

Not always the best of the best apps, and most useful apps are usually one time payments

What problems is Setapp solving and how is that benefiting you?

There is no need to look all over the internet and enter useless trials that floods your email and waste your time. New apps come once in a while to supply my apps addiction.

Small Business (50 or fewer emp.)
Jun 01, 2023
 Source
Overall Rating:
5.0
David M. avatar
David M.
Communications Director
Share
"A Pocket Full of Wonders"
What do you like best about Setapp?

There's an app for just about everything. Think of it like having a whole toolbox at your disposal. Maybe you just use a hammer, but you have a job for a rubber mallet. It's like you have a magic toolbox, you just reach in there, and suddenly you have a rubber mallet at your disposal. I'm more productive on my Mac because of Setapp and all the bundled apps.

What do you dislike about Setapp?

Nothing. Great app and service. In a perfect world, maybe it would include an extra computer with the default pricing.

What problems is Setapp solving and how is that benefiting you?

Setapp is an amazing toolkit. It bundles a bunch of apps and utilities that solve daily problems, plus the occassional jobs that come up. It provides a great suite of apps for a great monthly price.

Small Business (50 or fewer emp.)
Jun 01, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great multi-purpose app"
What do you like best about Setapp?

One of the notable advantages of their platform is the constant influx of new apps that they seamlessly integrate. The continuous addition of fresh applications enhances the overall user experience, keeping it vibrant and dynamic. Furthermore, the platform's versatility extends beyond its native ecosystem, allowing users to effortlessly extend these apps to iOS devices as well. This cross-platform compatibility opens up a world of possibilities, enabling users to enjoy a superior experience across multiple devices and operating systems.

What do you dislike about Setapp?

I dislike that some apps are removed from the app store. It doesn't happen often but if it's an app you heavy rely on it can suck. It would also be nice to extend to iOS devices/apps without having to pay an additional fee.

What problems is Setapp solving and how is that benefiting you?

I have 16 apps installed that help with various things, from renaming files, to organizing my menu bar, remote connection to my Mac, improving my system's performance or keeping my Mac awake when needed.

Small Business (50 or fewer emp.)
Jun 01, 2023
 Source
Overall Rating:
5.0
SM
Scott M.
Coo
Share
"Incredible value"
What do you like best about Setapp?

Learning about new apps from indie developers that I wouldn't have heard of otherwise, getting to use essential apps for no additional subscription fees or in-app purchases.

What do you dislike about Setapp?

I wish every app were part of Setapp! But some devs have yet to jump on board. :)

What problems is Setapp solving and how is that benefiting you?

Setapp bundles hundreds of useful apps in a single subscription price. The monthly fee is worth is for CleanMyMac X *alone*, but you also get unlimited access to a whole library of useful utilities and tools, some of which are now essential and integrated into my daily workflow.

Enterprise (> 1000 emp.)
May 31, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Setapp saves me time and money!"
What do you like best about Setapp?

The best thing about Setapp is the large number of high-quality apps that are available to subscribers. I also like being able to test apps without committing to purchasing them as stand-alone items.

What do you dislike about Setapp?

The only apparent downside, in my opinion, is that some bundled apps don't update as quickly as their standalone counterparts. Usually, this difference is only a matter of days, so it's not a big deal to me.

What problems is Setapp solving and how is that benefiting you?

Setapp allows me to install apps that I use daily and apps that I only need infrequently. The quality of the apps is fantastic, and the range of offerings is impressive. Apps are updated regularly, and there are many that have companion apps for handheld devices. I love the fact that instead of having to manage subscriptions for a pile of apps, I only need to manage one subscription, which is very reasonably priced.

Small Business (50 or fewer emp.)
May 30, 2023
 Source
Overall Rating:
5.0
Dorn B. avatar
Dorn B.
Real Estate Investor/Managing Member
Share
"Best Thing for a Mac Since Mac itself."
What do you like best about Setapp?

It has clean my mac a wonderful tool for optimizing how your mac runs.

What do you dislike about Setapp?

To be honest there are tools I don't use but nothing negative I can say about Setapp.

What problems is Setapp solving and how is that benefiting you?

I use Setapp for a number of things, Clean My Mac helps maintain our systems and keep them running smoothly. we use other apps for tracking time, finances, and calendars, we use mind-mapping software out of the toolset. Literally, 45 platforms or so, the cost of one of them is more than the entire cost of Setapp itself. I could not recommend Setapp more highly to any Mac user.

Small Business (50 or fewer emp.)
May 30, 2023
 Source
Overall Rating:
5.0
PA
Pierpaolo A.
Founder
Share
"Best bucket of tool for mac"
What do you like best about Setapp?

La cosa che mi piace di più è la versatilità delle soluzioni delle app proposte e la propensione a trovare sempre nuove app. Amo la dashboard, è sempre comoda.

What do you dislike about Setapp?

The method of managing apps on iOS is sometimes complex, but after banging it a couple of times it works. The price for the azinede seems too high to me, but it is still competitive ..

What problems is Setapp solving and how is that benefiting you?

The best set of tools you can find for Mac and apple device users. I use at least one app per type and I'm trying that I never thought I'd buy, but since I'm there, I use them.

Small Business (50 or fewer emp.)
Mar 09, 2023
 Source
Overall Rating:
5.0
David M. avatar
David M.
Owner
Share
"Love Setapp"
What do you like best about Setapp?

It has some very useful and powerful apps available. A couple of the big-name apps they have make the whole subscription worth it and mean the rest are a bonus.

What do you dislike about Setapp?

If you get used to an app and it leaves, you will lose your access. This doesn't happen too often, and when it has happened they do seem to seek a satisfactory alternative.

What problems is Setapp solving and how is that benefiting you?

Setapp saves me from buying new apps 80% of the time when looking to solve a problem. It makes my mac a powerhouse and pays for itself even with just a few installs.

Small Business (50 or fewer emp.)
Aug 11, 2022
 Source
Overall Rating:
5.0
MS
Mike S.
Freelancer
Share
"Using it far more than I expected and so grateful for it!!"
What do you like best about Setapp?

That moment you need something you really don't have budget for is always such a brick wall to the workflow. That moment is now turned into an on ramp of joy so the benefit isn't just practical it's also about well being. When you're trying to get things done the answer should always be yes, with SetApp those roadblocks almost never show up.

What do you dislike about Setapp?

The cost does add up over time so there's that. It's a privilege to talk of the subscription fee as a thing which takes away financial barriers. What it really does is smooth that barrier out and make it affordable but it may still be out of reach for some.

What problems is Setapp solving and how is that benefiting you?

As an independent freelance business my cash flow isn't always ready for those moments where I suddenly have a specific situation with a client that is infrequent but urgent in the moment. Often these are moments where you'd think "I bet there's an app for that" and wind up on the app store trying to make do with a free / freemium - you know, where you later discover the one thing you really wanted is behind the paywall, etc... But now that I have SetApp this is almost NEVER an issue because invariably I find far more often than not checking there first provides exactly what I needed. It's true there may only be one or two options for that thing, but they're always up to the task. The "free" apps in SetApp are not junk apps, they are premium apps I wouldn't want to buy if I only needed them once or twice but thanks to SetApp I can.

Small Business (50 or fewer emp.)
May 02, 2022
 Source
Overall Rating:
5.0
Matt C. avatar
Matt C.
Digital Content Manager
Share
"Incredible deal. So many great apps for one price."
What do you like best about Setapp?

Great colletion of apps. Easy to find, install, and update them. Time-saving and very useful. And a great price!

What do you dislike about Setapp?

I do wish the iOS apps were included in the main subscription, but I understand why it is charged separately.

What problems is Setapp solving and how is that benefiting you?

There are utilities and apps within SetApp that I can't live without on a daily basis. I'm able to do things more quickly and more efficiently.

Enterprise (> 1000 emp.)
Nov 10, 2023
 Source
Overall Rating:
4.5
Kyle S. avatar
Kyle S.
Client Success Manager
Share
"Use apps from Setapp every day"
What do you like best about Setapp?

The selection is pretty great and they add to it fairly often. It covers a range of categories, for designers, productivity, Mac system tools, video editing, writing, and many more.

What do you dislike about Setapp?

The annual subscription cost is still a little high for me. Also, on very rare occasions they remove an app from their library, which can be very frustrating if it's an app you've incorporated into your workflow.

What problems is Setapp solving and how is that benefiting you?

Sometimes you need the right tool and the ones you have just don't always cut it. I've found apps to solve those specific instances but also found new apps that I wasn't aware of, which have broadened my capabilities and improved what I can produce at work.

Small Business (50 or fewer emp.)
Jun 01, 2023
 Source
Overall Rating:
4.5
Robert H. avatar
Robert H.
Head Of Marketing Communications
Share
"Great set of MacBook apps & tools"
What do you like best about Setapp?

The wide array of different tools. And the fact that they keep adding new applications.

What do you dislike about Setapp?

Nothing so far that I dislike about Setapp, but I will update if I come across something.

What problems is Setapp solving and how is that benefiting you?

I don't have to scout the entire internet myself for apps or tools that help me: I see Setapp as a curated set of applications. It feels like I can trust their collection more.

Small Business (50 or fewer emp.)
Dec 12, 2023
 Source
Overall Rating:
3.5
AS
Anne Elizabeth S.
Chair And Social Media Consultant
Share
"A different kind of subscription"
What do you like best about Setapp?

Setapp is a software subscription that allows Mac users to access software for day to day issues, without breaking the bank on the most recent updates or versions. I like that I can try things out and only use what's most useful to me right now, so I don't have hundreds of useless programs lurking around. It's easy to download and I can keep it on my navigation bar to go directly to the site or load what I've already chosen. While it was not an issue when I first signed up, at this point in time, I'm glad that it is a Ukraine-based company and I can feel that I am supporting Ukraine.

What do you dislike about Setapp?

The main drawback is that I sometimes forget to check what's new and I might miss something that could be truly helpful, or spend time noodling around what's potentially interesting, but doesn't really solve a problem.That latter issue is my own, though and not Setapp's.

What problems is Setapp solving and how is that benefiting you?

Some of the software helps me declutter and keep my computer clear of junk. Others that I use, are a VPN, a video editor, enhance my presentations.

Small Business (50 or fewer emp.)
Aug 28, 2023
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Decent solution but inflexible and buggy pricing implementation."
What do you like best about Setapp?

Easy to purchase for the whole team. Save time.

What do you dislike about Setapp?

We purchased the team version, however, due to the team churn, our seat has decreased 33%. However, Setapp cannot provide a refund or reserve future credits. And even if we have extra seats, we still need to purchase extra devices for the existing users. Also, we encountered 1 bug. We were unable to assign a seat to a member who had expired the invitation before. What's more bizarre is that we first canceled next year's subscription and contacted customer service to decrease our seats. We see our seat is decreased (no refund BTW), however, the subscription is toggled to renew again. I wanted to recommend this to other teams. However, the entire pricing drama is depressing. Not professional.

What problems is Setapp solving and how is that benefiting you?

Centralize all mac app purchase