SMTP.com Reviews: 3.6/5 — Good for the Price

It aids to weed out fake email IDs which makes the Campaign more efficient and fool proof. integrating it is also easy.

Pricing can be pulled down a little and on the technical side seems fine.

Campaign running is made easier for me and details metrics also available for reference

SMTP is very useful in sending mail to the target audience more effectively and has a higher delivery ratio when compared with other competitors.

There is not much issue with SMTP so far going good.

SMTP helps us to send messages to genuine or valid email ids. SMTP is benefitting us in making more profit by providing more ROI.

It helps me send emails to my subscriber inboxes. The detailed reporting and dashboards are highly insights full

They dont have any cons at this moment it is the best platform to prevent spam rates

It helps me reach my emails to my subscribers inbox rather than promotional or spam folders

Simple and user-friendly interface Additional features

The free plan has significant restrictions on email volume and features, making it less usable for many potential users.

SMTP.com utilizes its robust infrastructure and anti-spam measures to ensure high email deliverability, reaching your intended recipients.

SMTP.com is a powerful email relay service with excellent deliverability, ideal for businesses sending high volumes of email. However, mixed customer service reviews and higher pricing for low-volume users might deter some. Consider your email volume and preferred support quality before making a decision.

Cost-effective for high-volume senders, SMTP.com's pricing might be high for businesses sending only a few thousand emails monthly. More affordable options exist for smaller volumes.

One of the biggest challenges for businesses sending emails is ensuring they reach their intended recipients and avoid spam folders. SMTP.com tackles this by using dedicated, whitelisted IPs and robust infrastructure, boosting deliverability rates.

- Ease of use - Scalability - Security features like encryption and authentication protocol

- It seems like they do not offer any trial period in my view, maybe they give it to big players

Using this platform ensures the emails are delivered to the recipient's inbox. In that way, the chances are meager that the email will be marked as spam or experience delivery delay.

They have quite an aggressive sales team but the level of support and expertise they have is amazing. We had deliverability issues with sparkpost before and they just shut down our account and with smtp folks we were able to quickly setup everything and have good results so far.

aggressive sales team, No interface to manage email campaigns

we were able to quickly integrate our legacy platform and they really helped us with configuration

It has actually served us well and created us a minimum of 50% of our brand-new company. I send out just 5000 e-mails every 2 weeks, usually without mistake. With every SMTP provider there will be some concerns, it's how you solve them, the support was spot on every time

The only cons I would point out is that the UI has to include some little functions, like password reset for extra accounts

Sending marketing emails and promos, it's our to go service for sending mass email

Deliverability was top of the line. Works well with Mautic.

A little difficult to integrate. I had to work to get it to play well with open source automation.

Email marketing, driving sales

SMTP2GO is so easy to use and beneficial to our company

there is nothing I dislike about SMTP. it is a great product in my opinion.

we have direct deposit and this makes it so easy to get everyone their check stubs.

Response time is very fast and service quality is on the very high level.

Nothing to mention here, everything we needed has been met.

They help us improve our deliverability and make sure our emails get through to inboxes.

The people behind SMTP, they always provide the utmost assistance and offer great advice/help if ever we stumble.

We've been wholly satisfied with SMTP and their services. Nothing for me to put here.

We've used a variety of ESPs and SMTP has continually yielded some of the best results. They help to insure that our mailings get to our customers.

Service is fast, friendly and helpful. They're always willing to work with us to resolve any issues or improve our results.

We are satisfied, this is not applicable

They help us improve our deliverability and make sure our emails get through to inboxes.

Excellent delivery rate for website and web application emails. Excellent documentation for api and resources

No free plan to try out.need to have knowledge in i th for development to set things up.

Deliverability is really quite good and this is always number one for me.

SMTP helps a lot for my team to filter spam email IDs and ensure in delivering the emailers to relevant and potential email IDs. With this, we are a able to execute campaigns effectively and show better results.

We have not experienced anything negative about SMTP. So far everything is going good and we expect it continuous.

We were having facing problems in reaching out to valid emails, excluding the spam email IDs. With SMTP we were able to achieve in excluding the spam IDs.

It been an year working on SMTP,so far my experience is very good It's easy to use and cam be integrated with most of the email platform

It is bit expensive otherwise everything is good

It is very much effective with email transfer My project deals with Smtp on daily basis

The most helpful thing is it's easy to use and can be integrated with the email platform I use. So I would definitely recommend it to anyone who needs an smtp service

It's a bit expensive so that's a disadvantage

It's helping sending emails at scale

I liked their services, their UI to create email templates, campaigns to send emails

sometimes emails are blocked by firewalls, text limit in the emails

Smooth email delivery, userfriendly UI for all kinds of users

Very good infrastructure with white-listing, dedicated sending IPs and in-depth reporting.

We've had a few challenges on sufficient leadtime and notifications on maintenance work by SMTP.com. However, our account manager is in close contact with us to ensure this is not happening again in the future. As SMTP.com is only hosted at one provider, we've had routing issues once. It would be beneficial if SMTP.com would have a second provider in a different country/location.

maintaining ESP infrastructure for different accounts with dedicated sending IPs. Centralized support with dedicated account management to easily identify and solve issues. Centralized Reporting and billing.

What I like best about SMTP.com is that I don't have to worry about junky and spammy websites causing the shared IP address to get penalized. That was the most critical factor for me when it came to me choosing SMTP.com over a competitor.

The two main dislikes I have at the moment are that SMTP.com doesn't have a more affordable plan, and it does go down for a few minutes every few months or so, which could equate to lost leads. I don't expect it to have a free version, but a plan for light use would be nice, as I don't think I will ever generate more than 1,000 emails in a month. Overall I don't think anyone can go wrong with signing up and incorporating SMTP.com into their website's tech stack.

I am sending out notifications or web form submissions.

It is easy to set up, secure and gives me analytics that helps me keep my lists up to date. In the years I've been using these guys to relay mass emails, I've never had any difficulty with their service. It just works. Also, their servers seem to consistently stay off the blacklists.

The reporting features are pretty broad, but they could be broader. I would like to download a list of all hard-bounces and all complaints over a given time period in one report, but right now it requires two reports to get all that data.

They make sure the bulk email I send for my clients gets delivered. The high deliverability rates are the first step in achieving good ROI on email marketing campaigns. The reports they give me make sure I keep lists up to date and neer spam anyone.

Customer service has been quick to respond and helpful. Set up has been relatively simple and online guides are helpful. We are only testing the system at the moment so have not used the system widespread just yet. We are planning to test the dedicated IP service next. SMTP.com worked smoothly with Filemaker scripts to send emails via SMTP.

Have to pay extra for a dedicated IP address in order to send to @qq.com addresses, because the domain limits the number of emails in a certain time-frame that it will accept from any single IP address. Being in a shared pool of IP addresses meant my single email to a @qq.com address was rejected. If you're planning to do business with China or have any Chinese contacts this will be a concern for you. We have not encountered this issues with other domains as of yet - we are still testing the shared IP address pool at the moment. Online set up guides were out of date, need to be kept current.

Our email provider has a 70 email per address per half hour limit. We have hundreds of clients that we need to notify of payments on a single day. We needed a way to bypass that limit. Our database system was also experiencing errors when trying to send via our standard SMTP server, we needed a separate SMTP server to test the issue.

Good email marketing product, good deliverability, with good tracking and reporting for users to understand the email marketing performance. The service performance is reliable and the product is easy to use. Good product recommend to email marketing solution seekers. Worth to give it a try.

Customer support waiting time for oversea users is a bit long, but fair enough and the service is quite reliable, the performance doesn't go down. The only thing not like it now is the pricing is less competitive on the market now. It will be better if the price can go down and provide some free trial services for start users.

Email marketing to deliver promotional emails

The best thing about SMTP. Com is the API integration where if you want to integrate a website or an application with your mail service

It doesn't have a free plan or free trial to validate and the dashboard of the platform isn't much intuitive

It's solving the need of customized relay services and monitoring of service providers and optimises the IP addresses to send emails

Best part was a very seamless integration, also with regards to migration it was very smooth and fast.

I think they can make their on-boarding flow more easier and simpler.

The problem was tracking and scanning of all email communications which SMTP helped in solving

Get to know more about the trending industry and how to excel into competitive market

Not everything can be good. But some speakers are are too detailed which finds difficult to understand. The presentation can be shortened and to have better reviews.

If you're facing issues with SMTP or email-related problems, it could be due to various reasons such as configuration errors, network issues, or server problems. it enables the reliable transmission of emails across different servers and networks.

Services that are easy to integrate with various platforms and applications are often preferred by users for seamless workflow integration.

nothing specific to mention about for smtp.

They ensures reliable email delivery, benefiting users by providing a secure and scalable solution for efficient communication.

Bulk mail sending, email deliverability rate

Difficulties with WordPress integration.

Sending bulk emails is easy with SMTP .com

Working with SMTP feels like having a team of email superheroes on your side. They're always there to answer questions, troubleshoot issues, and make sure your emails land where they belong.

we are Expecting more events & Webinars.

Whitelisted IPs, detailed reports, zero blacklists.

The service was fine but there's plenty that was not ok.

So for whatever reason, mand I've never run into this with a service driven company. They required 30 days notice for you to cancel. So if one day you realize you don't need the service anymore and cancel you would expect maybe not to get a prorated refund for that month but you would NOT expect to get charged for an additoinal 30 days for the next month, for what? Basically they are stealing an extra month from you. I cancelled on October 2nd so not only did I not get a prorated refund for October (fine) but they wanted to charge me for the entire month of NOvember. Again for what? So I cancelled my credit card so they couldn't charge me. Beware. YOu will always have to pay an extra 30 days no matter when you cancel. 100% theft and very underhanded practice.

I used it for SMTP and will never use it again.