SMTP.com Reviews: 3.6/5 — Good for the Price

It is easy to set up, secure and gives me analytics that helps me keep my lists up to date. In the years I've been using these guys to relay mass emails, I've never had any difficulty with their service. It just works. Also, their servers seem to consistently stay off the blacklists.

The reporting features are pretty broad, but they could be broader. I would like to download a list of all hard-bounces and all complaints over a given time period in one report, but right now it requires two reports to get all that data.

They make sure the bulk email I send for my clients gets delivered. The high deliverability rates are the first step in achieving good ROI on email marketing campaigns. The reports they give me make sure I keep lists up to date and neer spam anyone.

Customer service has been quick to respond and helpful. Set up has been relatively simple and online guides are helpful. We are only testing the system at the moment so have not used the system widespread just yet. We are planning to test the dedicated IP service next. SMTP.com worked smoothly with Filemaker scripts to send emails via SMTP.

Have to pay extra for a dedicated IP address in order to send to @qq.com addresses, because the domain limits the number of emails in a certain time-frame that it will accept from any single IP address. Being in a shared pool of IP addresses meant my single email to a @qq.com address was rejected. If you're planning to do business with China or have any Chinese contacts this will be a concern for you. We have not encountered this issues with other domains as of yet - we are still testing the shared IP address pool at the moment. Online set up guides were out of date, need to be kept current.

Our email provider has a 70 email per address per half hour limit. We have hundreds of clients that we need to notify of payments on a single day. We needed a way to bypass that limit. Our database system was also experiencing errors when trying to send via our standard SMTP server, we needed a separate SMTP server to test the issue.

Good email marketing product, good deliverability, with good tracking and reporting for users to understand the email marketing performance. The service performance is reliable and the product is easy to use. Good product recommend to email marketing solution seekers. Worth to give it a try.

Customer support waiting time for oversea users is a bit long, but fair enough and the service is quite reliable, the performance doesn't go down. The only thing not like it now is the pricing is less competitive on the market now. It will be better if the price can go down and provide some free trial services for start users.

Email marketing to deliver promotional emails

The best thing about SMTP. Com is the API integration where if you want to integrate a website or an application with your mail service

It doesn't have a free plan or free trial to validate and the dashboard of the platform isn't much intuitive

It's solving the need of customized relay services and monitoring of service providers and optimises the IP addresses to send emails

Best part was a very seamless integration, also with regards to migration it was very smooth and fast.

I think they can make their on-boarding flow more easier and simpler.

The problem was tracking and scanning of all email communications which SMTP helped in solving

Get to know more about the trending industry and how to excel into competitive market

Not everything can be good. But some speakers are are too detailed which finds difficult to understand. The presentation can be shortened and to have better reviews.

If you're facing issues with SMTP or email-related problems, it could be due to various reasons such as configuration errors, network issues, or server problems. it enables the reliable transmission of emails across different servers and networks.

Services that are easy to integrate with various platforms and applications are often preferred by users for seamless workflow integration.

nothing specific to mention about for smtp.

They ensures reliable email delivery, benefiting users by providing a secure and scalable solution for efficient communication.

Bulk mail sending, email deliverability rate

Difficulties with WordPress integration.

Sending bulk emails is easy with SMTP .com

Working with SMTP feels like having a team of email superheroes on your side. They're always there to answer questions, troubleshoot issues, and make sure your emails land where they belong.

we are Expecting more events & Webinars.

Whitelisted IPs, detailed reports, zero blacklists.

The service was fine but there's plenty that was not ok.

So for whatever reason, mand I've never run into this with a service driven company. They required 30 days notice for you to cancel. So if one day you realize you don't need the service anymore and cancel you would expect maybe not to get a prorated refund for that month but you would NOT expect to get charged for an additoinal 30 days for the next month, for what? Basically they are stealing an extra month from you. I cancelled on October 2nd so not only did I not get a prorated refund for October (fine) but they wanted to charge me for the entire month of NOvember. Again for what? So I cancelled my credit card so they couldn't charge me. Beware. YOu will always have to pay an extra 30 days no matter when you cancel. 100% theft and very underhanded practice.

I used it for SMTP and will never use it again.