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Teachable Reviews: 4.0/5 — Solid Choice
Teachable is a popular platform among educators and teachers who want to utilize the Internet to teach, showcase their hobbies, and monetize the courses they sell. The free version is already generous and offers unlimited hosting, however the platform’s paid tiers lets you access SEO features, and live-group coaching sessions, and give you a custom domain. Teachable has integrations with Facebook, Pixel, Circle.so, and ConvertKit. It also offers a partner scheme that lets users earn up to 30% commission with every Teachable referral.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Teachable Pros and Cons
- Create completion certificates or use templates that students can download
- Data monitoring and security with support if an outage occurs
- Podcasts from Teachable creators on Spotify
- Live events, webinars, and group challenges
- Unlimited access to key features–bandwidth, courses, students, and coaching
- Long waits to get paid for course creators on the Free and Basic plans.
- If you’re on a Basic Plan, expect to be charged a 5% transaction fee per transaction.
- Pricier than other platforms with similar features
Compare Teachable with other popular tools in the same category.
The integrations and reporting have made this a perfect platform for lead gen.
There is a pretty significant lag for exporting customer records.
Lead gen Customer education Industry thought leadership
Very pretty and simple aesthetic for students, ability to see everything they're signing up for.
Basic functions all in English even if you switch language to something else.
Needed to create courses.
It is a platform where one could earn some cash as well as helpful in finding a tutor for your subject. For someone how is looking to enhance or build a freelance career, it would be a great place to start a business and is a great way to earn some pocket money. However , it has to be noted that money does not come easily, and you need to do some marketing.
The conversion rate is a little slow at times and business is not easy. Need to do self marketing. You will be disappointed at first having less sales and it takes a long time to build a reputation and come among the people.
One could have access to a great many courses. thus, finding a tutor is easy
With Teachable, you can go from idea to execution fairly quickly, and get your course up and running and (potentially) making sales fast.
There are some things which are frustrating and limiting, but you learn to work around them.
I used to host my courses on my own site, but on Wordpress there were always issues with updates and security and plugins, and on Squarespace there really isn't a decent membership solution. Once I moved my courses to Teachable, most of the admin side was no longer an issue or a headache.
I like that Teachable provides plenty of resources for every level of entrepreneur to ensure they have the best opportunity to publish their content and share it with their audience.
I dislike the 30 day hold on payments from purchasers for all but the most expensive pricing level.
I am able to provide free course resources for my audience while building their trust as I prepare to launch a paid course.
Easy to use and input information into the system. I like how user friendly it is.
I am not 100% sure how it will look/feel when complete.
Online leaning - reaching people we cannot normally reach
Courses are easy to build, and I can set the requirements up in a way that works for my community.
I can't automatically send out reminders to students who haven't finished courses. While teachable does integrate with mailchimp, it only syncs the email address - meaning that any marketing has to happen manually.
We offer online courses for small businesses, and Teachable hosts those courses for an unlimited number of users without a transaction fee. Great if you're looking to sell to individuals.
Flexibility. Teachable allows me to change by opening it up to HTML edits. Like any other tool, there are also some limitations to Teachable, but overall, anyone with basic to intermediate HTML coding knowledge can customize it.
Support team. Somehow, the support team appears to be just an end user who knows the product. Most of the time, I resolve the issues that I encounter on my own or I just live with it.
An online teaching platform that doesn't take a long time to learn, and is considerably affordable.
I like that it was easy to get started and set up my online course. It is very intuitive to use for first-time course creators, and they do have a ton of options for course marketing education. I also do love that they have a pricing model that allows you to grow with them so that you don't have to take too big of a risk to start and implement/promote your online course.
I have many things that have left me unsatisfied with Teachable. First off, I pay 120 per month for the pro version; however, I keep getting emails a few times a year promoting an intro rate for $99. I do not know why this wasn't offered to me from the beginning, but the fact that this is what they charge MULTIPLE times per year and yet I am being forced to pay more is ridiculous and adds up quickly. I even asked them and they just do NOT respond. Second, my MacBook is from 2016 and just recently, Teachable no longer lets me upload files. I am trying to revamp my course yet cannot upload any of my updated videos. Whenever I contact customer support they give me the basic "clear your cache, restart, update your browser, etc etc" But I cannot update my browser because my software is the last version I can get on this Mac. It's ridiculous that I am not able to upload any of my new content, and I am pretty much almost being forced to purchase a new computer to update my course. I have tried on Safari, and Firefox, and since it's not the most up to date version, I am no longer able to upload files. Finally, I wanted to add order bumps to the checkout page and they said that is not available, I have to use a third party. So I decided to use ThriveCart which was $600 (one time fee) and literally less than 3 months later, they came out with order bumps. When first starting, the whole "schools" concept is also very confusing. Extremely frustrated with Teachable and now looking into Kajabi.
I am able to host my online course, gate it for a fee, and my students are generally happy with the ease of use.
Teachable is an excellent option for online course creators just getting started because it's super user-friendly, easy to navigate and setup, and has tons of integration options, making it easy for a new user to jump right in and get started. They provide you with a lot of information and data, which is excellent. They also offer some options for personalization. Ultimately, I would say that Teachable has everything you need to start an online course with very little time, money and resources. It's a one stop shop.
Teachable has some setbacks. Although I mentioned that it's a one-stop-shop and has everything you need, I still wish there were more customization options for how the course material is structured. I am all about customer experience (for our students), and I don't think Teachable gives course creators enough options to display and present the material. I think it can often be confusing to navigate as a student, and the course layout can be bulky making information difficult to locate. So while Teachable is easy to navigate and set up from a course creator perspective, I'm not convinced that it's the best for a student.
We use Teachable to organize and communicate our assets to our students. We use it as a platform for teaching our online digital product. When we sell a course, we have automation and triggers set up to enroll the buyer in the correct course. We also use it to bundle courses together so we can provide multiple products with one purchase. It basically hosts all of the information and knowledge for our students.
I like the price the best. Their competitor kana i is waayyy expensive
I wish it had a little more capabilities and flexibility
It’s difficult to brand it to your own business.
- It's partially white labeled, although not fully. So you do get the branding of the specific provider which is nice - Having all your courses from a specific provider in a centralised environment is nice. Otherwise some courses may get lost. - The possibility is there to combine accounts if ever needed (which was the case for me) - When you login to your Teachable account, you get an overview of all your providers and thus all your courses when you click on them.
- It would be way, way, way too expensive for my personal taste to use for my own businesses. I always look for lifetime deal software and if that's not possible, I would definitely find something with a much lower monthly cost. In my case, I'd use WordPress with some plugin(s) to achieve the same type of functionality. - The process of signing up for a course after buying from a provider who uses Teachable can be hard/confusing sometimes. I ended up with 3 accounts and due to my own fault I even lost access to a few courses. Luckily that provider gave me back that access after my request, but it was a hastle anyway. Again, this was partially my own doing (including creating the multiple accounts), but it can be confusing is what I found.
Basically, as mentioned above, I do like it when I purchase a course from someone and they use Teachable. Because by now, I know what Teachable is so it's very easy for me to go to my account and find my new course there. So as a "buyer of online courses", my experience has been positive. Though again, I would not use the software for my own businesses. I'd personally use something different.
It's easy to upload videos and add information to your course
The system is buggy, like when you add text and hit enter sometimes all your text disappears and there's no save function so you just have to rewrite it. Customer service is horrible, you get caught in unending loops of staff asking you the same questions over and over with near no resolution. They also deal poorly with non US currencies (we're a Canadian company).
I have set up 5 courses which generate sales for my company.
- It provides everything from hosting content, setting up quizes, delivering learning materials to download, collecting payments & taxes, limitting content access based on learning level, issuing certificates and much more. - It also allows you to fully customize your school from Home page to Thank you page. - You can also set up custom emails which can be triggered on completion of certain actions of your students.
- The interface iis very confusing, I always struggle in finding a particular setting - It is super expensive. The basic plan comes at $39 a month and not only this it also charges 5% transaction fees on all the payments done via teachable
Initally it helped us setitng up our online school but later on we found that they have designed their product in such a way that the user is bound to use their inbuilt tools. For example third party payment intergration is next to impossible hence you end up paying them more in terms of transcation fees or higers plans.
We were initially attracted by the ability to import courses from Udemy. That feature has not been available for 3-4 years though. The platform looks pretty good even without any real updates to it in years.
Usability is dying a slow death and customer service is atrocious. We've been a customer for 6 years and have about 5 schools with Teachable. In the last year we've had a huge number of issues with the platform. Saying the customer service has been poor is a huge understatement. A few examples: 1. One ticket from four months ago was completely ignored as we submitted request after request to have it handled. It's still open and not completed. Nobody will respond. 2. A ticket from 2 months ago, a very important ticket, has received no less than a dozen "we're looking into this" responses when we reach out to them. We've reached out to every person we know there, including the owner (who did not respond at all by the way), and are still waiting. It has not been taken care of and they will not put us in touch with someone who can help. The platform itself has gotten really buggy over the last couple years. The admin panel often takes 30 seconds or more to move from screen to screen, and sometimes simply fails to function. Things are getting worse here day by day. If I wrote this three years ago I would have recommended Teachable. After the last couple years of watching this company flail around unable to improve its product or provide anything resembling customer service I can't recommend a competitor strongly enough. Teachable now has a number of competitors. Pick any of them over Teachable.
We needed an LMS for video-based courses. We've been able to successfully sell online courses for many years.
Ease of setting up a course and getting started. The example courses and content to improve your course were very helpful.
This is a new con for me. Teachable no longer has unlimited video file size! They used to market unlimited, but that changed to under 4GB if I remember correctly and now they have a hard limit of 2GB. They made this change with NO NOTIFICATION to customers. My customers pay a lot for the content and we deliver 30min+ HD lectures, now we have to leave the platform. If you are thinking "Just use Vimeo to host" that is an extra $600/year to Vimeo to do that. My second issue is navigating the payment end is complicated when you have customers that forgot to add a coupon (especially for a subscription) or if a customer misses a payment there is very little you can do. Third, my customer based has grown significantly in EU. Our coaching or live lecture courses aren't required to collect VAT. Teachable collects it anyways and it's up to the customer to get their money back vs not charging them in the first place.
I need a simple but clean UX to deliver on demand courses and live coaching.