Xola Pricing Plans, Costs & What You Get in 2026

Good experience, great relationship with them and they are responsive to our needs and support. product is good but would like to see some basic feature improvements that make our lives and employees' lives easier vs more workaround. Overall I would highly recommend the product, especially knowing a revamped and improved version is on the horizon. Plus fairharbor is just annoying so out of principle, we will not work with them. Ease of use, we have been using this for some time now and have a great understanding of how to use the tool and get a lot of value from it. It has some great integrations, great text, email reminders for our guests and xola has invested in a lot of great improvements over the past 2 years that made our business better.

Lack of POS integration, our business is moving to sell more onsite with our guests, pre gratuity is huge in our space and XOLA lacks features for pre gratuity except to do an ADD on which auto charges taxes and the booking fee on gratuity. reporting is still lacking, and dashboards, for performance, are also lacking.

No one

The live support is the best feature! I have always gotten to chat with someone within 1 minute of contacting them and they have always been super helpful and friendly!

The booking fee, but it is what it is! And that coupons apply to an entire booking rather than just 1 ticket. I may only have one person that qualifies for the discount but it gets applied to the entire group. Would also like to see it improve so that I can auto assign game masters when a game books (i.e. "Jane" gets auto notified if a game books that is is predetermined to host)

It is so easy to switch groups to different experiences/change arrival times, search customers, create coupons, and reserve games. Overall really enjoy the software. The only other one that I am familiar with for escape rooms is bookeo. That program is absolutely terrible, but I don't think I would be able to downgrade to anything else after using Xola.

After using several activity booking software for a few companies I worked for, I discover XOLA.com and I thought, finally a software that fits all my needs with a more than reasonable price. The best is the support!

The channel manager could have more OTA's integrated. More languages for the software

Booking engine, channel manager, resources management and so much more!

Xola is hands down one of the most user-friendly platforms for a vendor/business to build out your packages, tours, experiences. I built out my five different tour experiences on their platform with very little need for support. While Xola is significantly more easy to use than some of their competitors, they also are much more robust in their integrated features for the same price. I have used two other similar booking platforms for my business- 1. Peek Pro and 2. Bookeo. Neither of these two come close to the category of Ease of Use- XOLA gets a 10.0 no contest. XOLA makes building your experience easy as well as maintaining it. I can say that with Peek, nothing was easy when it came to creating an activity. Their process was very complex and nothing like XOLA. XOLA you make an experience/ activity - your activity's availability was integrated into its development, I will say, is a BRILLIANT part from XOLA. On Peek, this was a completely separate process, and my GOD, it was complicated. Also XOLA makes it a breeze if you need to cancel out a day or period of time to attend to your personal lifes obligations. With Peek, it was not easy at all and took multi-steps just to get it accomplished.

SO Far, I can not complain one bit. The only thing I wish they had was Google 2-Way Calendar Sync Integration. Currently, they only have one-way.

I am solving the process of obtaining bookings without the upfront expense of a monthly fee and simply passing that cost down to the customer. It integrates well into my website and looks fantastic on a mobile device. In my opinion, if your booking experience looks complicated or tedious on your mobile device, then chances are your prospective clients will keep searching for other businesses to fulfill their goals/ purpose.

Xola excels in five(!) areas which no other online booking platform has been able to tackle simultaneously: 1) Ease of use. It is extremely simple to use. First day on the job employees have been able to get a good handle on the backend in as little as an hour. 2) Xola is powerful and flexible. You can customize it heavily to fit your business. You won't get boxed into changing how you operate simply because the software doesn't fit your model. 3) It's a great value. Look at the competitors pricing, they can't match Xola's rate. Not even close. 4.) Excellent support. Live support is right there whenever you have a question. 5) They are constantly updating their product. Too many times I've been pitched software and only to discover that it hasn't been updated in months. Xola is frequently adding features.

It sounds like the app isn't perfect, but with my business we never have a need for the app so that hasn't been an issue. The waiver integration with SmartWaiver is decent but wasn't as powerful as I was hoping it would be. Looks like nobody in the reservation software has had a knockout solution for auto tagging waivers to bookings.

We weren't as automated and streamlined as we are now prior to Xola. Booking a trip was cumbersome, for both the guest and office staff, and Xola has remedied that.

Easy for my customers to book through my website, interface is easy for me to navigate, cost is competitive and so far has been totally worth it for me

Haven't found anything unhelpful about xola

I do almost everything at my company and xola has freed up huge amounts of my time, especially in making sales and organizing my guests.

XOLA is easy to learn and use. Also, Xola has a dedicated staff 24-hours a day that is always available and helpful.

Although we dont pay for it, the customers do, and we have been asked by customers why they have to pay for our registration (operating) costs. Perhaps a cheaper cost to customers would alleviate this opinion.

So many- just basic registration, organization, client info, client contact and LOVE the quick way to message all clients on a trip at once within XOLA.

Xola has always been responsive, helped address our main needs and pain points, and continued to add most of the features we need to successfully run our business. It has a better price point than FareHarbor or Peek.

There are some features and necessary components that are vital to us being able to efficiently and productively accomplish our goals. These are still missing after repeated promises that they would be added.

We have been able to centralize all booking needs and create a simple checkout process that is user-friendly resulting in a more stream-lined process and a solid revenue stream.