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Zeffy Donor Management Software logo
Zeffy
100% free fundraising platform for nonprofits
5.0

( 16 )

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Zeffy Reviews: 5.0/5 — Highly Rated

Zeffy Overview
What is Zeffy?

Zeffy is an all-in-one SaaS platform built for nonprofits to handle fundraising, event ticketing, peer-to-peer campaigns, memberships, shops, auctions/raffles, donor CRM, email campaigns, and more — while charging nonprofits no platform, transaction, or credit-card fees (Zeffy covers payment costs). The service includes embeddable forms, integrations (API, Zapier, QuickBooks, WordPress), reporting dashboards, a Tap-to-Pay mobile option, physical donor mail services, and an AI assistant for natural-language donor insights.

Company Zeffy
Year founded 2015
Company size 51-200 employees
Headquarters Montreal, Quebec, Canada
Zeffy Categories on Findstack
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Ask Questions about Zeffy
What Zeffy is best for?
What are the best alternatives to Zeffy?
What are the pros and cons of Zeffy?
Zeffy Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Ease of use
Beginner
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support Email/Help Desk, Knowledge Base
Training Documentation, Live Online, Videos, Webinars
Languages English, French
Zeffy Pros and Cons
Pros
  • No platform or transaction fees for nonprofits; Zeffy covers payment processing costs
  • Comprehensive feature set (donations, events, P2P, shops, raffles, memberships, CRM, email)
  • Strong integrations (API, Zapier, accounting, WordPress embedding)
  • User roles and permissions for teams
  • Innovative extras: AI Assistant, donor mail service, Tap-to-Pay mobile option
Cons
  • API is currently read-only (no write capabilities)
  • May lack very advanced event-management features for highly complex events
  • No evidence of paid premium tiers or enterprise-specific plans
  • Language support limited to English and French (may limit global localization)
  • Sustainability depends in part on donor tipping behavior
Zeffy Features
Automated Thank You Messages
Automated tax receipts
CRM Integration
Chargebacks / refund support
Contact Management
Customizable Dashboards
Customizable Donation Receipts
Data Import/Export
Donation Tracking
Donation form builder
Donor CRM / contact management
Donor Database Management
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 05, 2026
Zeffy Donor Management Software logo
16 Zeffy Reviews
5.0 out of 5
Mid Market (51-1000 emp.)
Jan 30, 2024
 Source
Overall Rating:
5.0
SW
Steven W.
Founder
Share
"Zeffy Review"
What do you like best about Zeffy?

Clearly that there are no fees whatsoever. No fees to use the platform and no transaction fees. I also like the clean design along with their incredible customer service.

What do you dislike about Zeffy?

We have only been using the platform for a couple of months, but as of now there seem to be no downsides.

What problems is Zeffy solving and how is that benefiting you?

We were using Network for Good and had been for years. Their customer service started out good in the beginning but over time really deteriorated. I suppose the biggest probelm that we had was paying way too much for NFG. With Zeffy we keep 100% of someone's donation.

Small Business (50 or fewer emp.)
Jan 29, 2024
 Source
Overall Rating:
5.0
TG
Teddy G.
Founder
Share
"No fees and no hassle!"
What do you like best about Zeffy?

I run a small advocacy non-profit, and fees were a huge concern for me. When I saw Zeffy took no fees, I was suspicious (as I'm sure you are too, looking at the reviews!) but after looking at reviews, I decided to give it a chance. I am happy to say Zeffy has been invaluable in getting us off the ground! Many of our donations are small, so every penny counts, and it has saved us that. It is very easy to manage funds and put them in and out. I use it frequently to manage expenses and my account, and to keep track of ticket sales (which it can do!) for events. I have recommended it to all my friends running non-profits, and I hope this review has acted as a solid recommendation. 5/5 stars for Zeffy!

What do you dislike about Zeffy?

I had difficulty connecting my bank account to Zeffy initially. But I haven't had issues after that first hurdle.

What problems is Zeffy solving and how is that benefiting you?

Zeffy doesn't take fees from donations for my small non-profit, and with how new we are, every penny counts!

Small Business (50 or fewer emp.)
Jan 20, 2024
 Source
Overall Rating:
5.0
JW
Julie W.
Founder
Share
"This company is a must for nonprofits!"
What do you like best about Zeffy?

Zeffy gives 100% of proceeds made to nonprofits! If your part of a nonprofit, you know that every cent counts! They have a ton of options to choose from. So wether your looking for donations or wanna host a raffle. The first time I used it I found it easy to setup and use. It was so easy to use and we recieved alot of donations through it, I'm doing raffles more frequently to help of clinic raise money. Customer service answered the question I had within 24 hrs, and was extreamly helpful.

What do you dislike about Zeffy?

I wish that Zeffy had the ability to put all the names in a random wheel and select the winner for us! It took alot of time to add everyones name for every raffle, but over all I can't say enough good things about this company!

What problems is Zeffy solving and how is that benefiting you?

Because we are a nonprofit 100% of all proceeds go to our clinic. If you used other platforms they would take a precentage out of your proceeds.

Small Business (50 or fewer emp.)
Jan 19, 2024
 Source
Overall Rating:
5.0
AS
Amélie S.
Founder
Share
"Zeffy helped us organize a successful fundraiser!"
What do you like best about Zeffy?

It was easy to use for our non-profit organization as well as the individuals and groups who created their fundraising profile for our peer-to-peer campaign. I like that I could easily share the fundraising progress bar and the entire campaign on my website. It was also a plus to choose between monthly or weekly payment to receive our funds.

What do you dislike about Zeffy?

The pictures of the individuals and groups on our peer-to-peer were too small and not very visible. I wish I could personnalize the fundraising page so it aligns with the brand of my organization.

What problems is Zeffy solving and how is that benefiting you?

It made it very easy for people to give money remotly. As we organized a peer-to-peer campaign, it was easy for individuals and groups raising funds to ask friends and family, basically accross the globe to support their campaign. In the past, we used paper pledges and people needed to stop by our organization to grab one and fundraisers were collecting cheques and cash.

Small Business (50 or fewer emp.)
Jan 17, 2024
 Source
Overall Rating:
5.0
Bill B. avatar
Bill B.
Lead Servant
Share
"Easy to Use and High Quality!"
What do you like best about Zeffy?

An extremely straightforward and easy to navigate interface. I actually think Zeffy beats other platforms that are charging money. It is remarkable that they are doing this at no cost to my organization!

What do you dislike about Zeffy?

Is this like the famous interview question: what's your greatest weakness? Sorry, I have zero dislikes when it comes to Zeffy!

What problems is Zeffy solving and how is that benefiting you?

I am able to process donations without paying a hefty fee.

Small Business (50 or fewer emp.)
Jan 14, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zeffy is a Game Changer | Why did I wait 9 years to find Zeffy?!!!"
What do you like best about Zeffy?

Zeffy surpasses other Fee-Free Fundraising Platforms, offering education on fundraising and a comprehensive donation dashboard for events and auctions. After nine years of using a different online payment site for our successful nonprofit, we discovered Zeffy could have saved us five digits annually. Despite initial skepticism about changing donor trust, Zeffy was the best decision. The customer support staff efficiently managed our nonprofit corporation with over thirty bank accounts. We run campaigns 365 days a year and use Zeffy daily because it integrates seamlessly with Quickbooks, providing an all-in-one accounting, taxes, and more solution. Our outsourced bookkeeping staff loves it. Now that we know all of Zeffy's options (we took an online webinar provided by their staff), we feel that Zeffy and its customer support staff are an extension of our nonprofit. They genuinely want the best success for their customers. - Kendra Cook, Bellingham, Washington, USA

What do you dislike about Zeffy?

Navigating the plethora of options for our first-time fundraiser felt like infinite possibilities. After thorough research, we found that "peer-to-peer" donation campaigns are the best fit for us with online fundraisers without in-house services. - Kendra Cook, Bellingham, Washington, USA

What problems is Zeffy solving and how is that benefiting you?

High fees on other platforms led to donor reluctance, resulting in lost support. Zeffy's fee-free system attracts donations, prompting inquiries to confirm its fee-free status. Yes. It REALLY is Fee-FREE!!!!

Small Business (50 or fewer emp.)
Jan 11, 2024
 Source
Overall Rating:
5.0
SR
Stanley R.
Founder
Share
"Zeffy Platform: A Game Changer for Verified Nonprofit Organizations"
What do you like best about Zeffy?

Mr Badly TV Highly Recommends this Service! The fact that Zeffy Platform offers their services for free to verified nonprofit organizations is truly a game changer. It allows us to allocate more resources to our mission and serve our community better. We no longer have to worry about costly subscription fees eating into our funds. Thanks to Zeffy Platform, we can focus on what truly matters: making a difference.

What do you dislike about Zeffy?

The site is a little buggy but nothing I can't work around.

What problems is Zeffy solving and how is that benefiting you?

One stop shopping for fundraisers.

Small Business (50 or fewer emp.)
Jan 05, 2024
 Source
Overall Rating:
5.0
HB
Hayden B.
Founder
Share
"Fantastic Tool for Nonprofits"
What do you like best about Zeffy?

Zeffy proves wrong the saying that "you get what you pay for." Not only is it free, it's also a high quality, intuitive and beautiful tool for collecting donatins, running fundraisers and selling merchandise. We could not be happier to have come across Zeffy. The cherry on top is their great customer service. We got everything set up within 1 day and have raised over $30,000 in 2 short months.

What do you dislike about Zeffy?

The "nudge" to get donors to donate to Zeffy on top of the nonprofit that they are supporting is a bit more like a "shove". It comes close to feeling manipulative.

What problems is Zeffy solving and how is that benefiting you?

Collecting donations, tracking donors, selling products and running fundrasers.

Small Business (50 or fewer emp.)
Jan 05, 2024
 Source
Overall Rating:
5.0
JM
James M.
Founder
Share
"Why didn't I find Zeffy sooner?"
What do you like best about Zeffy?

Zeffy makes it so easy to fundraise and sell event tickets, with no service charge! Their interface is super easy to use, too.

What do you dislike about Zeffy?

There is literally notjhing I dislike about Zeffy!

What problems is Zeffy solving and how is that benefiting you?

When fundraising online with other providers, a large chunk of what is donated gets eaten up in service charges. This doesn't happen with Zeffy! 100 % of what is raised is forwarded directly to us.

Small Business (50 or fewer emp.)
Jan 03, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The solution we’ve been looking for"
What do you like best about Zeffy?

We are a small non-profit that hosts a couple of events per year. We tried a couple of WordPress plug-ins for event registration which proved to be difficult to use, very buggy and came with very little documentation or support. Other online platforms were far too expensive for us. Zeffy is incredibly easy to use and their customer support far exceeds anything I've experienced anywhere. Our audience is accustomed to voluntary donation in appreciation for services, so the payment model is not a barrier for them and is a real win for the organization.

What do you dislike about Zeffy?

We've only been using Zeffy for about 6 weeks but haven't found anything I don't like.

What problems is Zeffy solving and how is that benefiting you?

We needed a low-cost solution for event registration. Zeffy works perfectly. I just set up and publish the event and can be confident that everything will run smoothly.