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Zendesk CRM
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At a Glance
Overview
From finding the right connections to building qualified leads and engaging with prospects, Adapt is built for modern marketers and sales teams. As a major player in its space, Adapt is a database provider across multiple industries with over half a million users and 100 million business contacts... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zendesk CRM is a robust customer relationship management software designed to streamline communication and enhance customer service experiences. It offers tools for managing customer interactions, support tickets, and sales pipelines, allowing businesses to build stronger relationships with their... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Team
$19.00
per / month
Growth
$49.00
per / month
Professional
$99.00
per / month
Enterprise
$199.00
per / month
Pros and Cons
Not enough data available.
Not enough data available.
- User-friendly interface
- Robust mobile application
- Extensive integration options
- Strong onboarding support
- Comprehensive feature set
- Advanced features reserved for higher-tier plans
- Limited API calls on lower-tier plans
- Additional costs for certain add-ons
Reviewer's Segments
Small Business
55.56%
Mid Market
38.89%
Enterprise
5.56%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
7
- Capsule CRM
- Constant Contact
- FreshBooks
- GoldMine
- Google Calendar
- Hootsuite
- LiveChat
- Microsoft Exchange
- Microsoft Outlook
- SugarCRM
- Trello
- Zapier
Total integrations:
5
- Capsule CRM
- Constant Contact
- FreshBooks
- GoldMine
- Google Calendar
- Hootsuite
- LiveChat
- Microsoft Exchange
- Microsoft Outlook
- SugarCRM
- Trello
- Zapier
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By ADAPT Software Applications, Inc.
- Located in Irvine, CA, USA
- Founded in 1998
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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