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Methodology
BigCommerce
4.2
( 495 )
Lightspeed Retail POS
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At a Glance
Overview
BigCommerce is a powerful online platform preferred by those just starting out in the eCommerce industry. The scalability of BigCommerce is especially notable, with businesses easily able to scale small stores into major retail hubs that are perfectly tailored and aligned with your overall retail... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 4 images
Lightspeed Retail POS (including legacy ShopKeep) is a cloud-based omnichannel retail POS and commerce platform offering robust inventory, multi-location management, customer loyalty, eCommerce integrations, payments, reporting, and extensibility via REST APIs. It targets independent and multi-ou... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Enterprise
$0.00
/ month
Standard
$39.00
/ month
Plus
$105.00
/ month
Pro
$399.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$89.00
/ month
Core
$149.00
/ month
Plus
$289.00
/ month
Pros and Cons
- Leading eCommerce platform for SMBs and larger businesses
- Provides to upload unlimited number of products
- Very customizable themes
- 24/7 customer support
- Seamless store management tools
- A bit expensive for those just starting out
- Themes for customization can be costly
- Abandoned cart functionality requires additional payment
- Can have a higher learning curve than some alternatives
- Becomes increasingly expensive for high-volume selling.
- Rich feature set with strong omnichannel and eCommerce support
- Robust inventory, vendor, pricing and multi-location management
- Good reporting, forecasting and insights on higher plans
- Extensible via API, custom roles and workflows
- Multi-language support and global presence
- Relatively high pricing compared to some competitors
- Advanced features restricted to higher-tier plans; legacy plan customers may miss out
- Offline mode and multi-currency/tax support can be limited depending on region/series
- Support languages and some technical support vary by region
- Third-party payment processor usage and fees may be constrained by regional policies
Reviewer's Segments
Small Business
77.98%
Mid Market
17.17%
Enterprise
4.85%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- In Person
- Videos
- Documentation
- In Person
- Videos
Integrations
Total integrations:
82
- Acquire.io
- AdCreative.ai
- Adwisely
- Affluent
- AgencyAnalytics
- AliveChat
- Amplitude Analytics
- AppMySite
- Awin
- Baremetrics
- Bento
- BigCommerce
- Bloomreach Commerce Experience Cloud
- Bold
- CJ
- Carbon6
- Checkout.com
- Click2Magic
- CometChat
- Comm100
- Descartes Finale (Finale Inventory)
- Domain.com
- Dropified
- Elastic Email
- ExpressPigeon
- Ezoic
- Flippa
- FreshBooks
- Freshdesk Contact Center
- Gelato
- Genesis Pro
- GetResponse
- HelpCrunch
- HubSpot Marketing Hub
- Impact
- Intuit Mailchimp
- InventorySource
- JangoMail
- Kibo Order Management
- Klaviyo
- Lightspeed Retail POS
- LiveHelpNow
- MRPeasy
- Mailture
- Network Solutions
- Odoo Manufacturing
- POWR
- Pabbly Plus
- Packhelp
- PitneyShip
- Printify
- Provide Support Live Chat
- Pure360
- QuickBooks Online
- QuickBooks Point of Sale
- Remarkety
- Rewind AI
- Robly
- Rocket CDN
- Salehoo
- ShipAccel
- ShipBob
- Shippo
- Shogun Frontend
- Shopify
- Short Pixel
- SimpleTexting
- Skimlinks
- Smith.ai Live Website Chat
- Spocket
- Synder
- Tapstitch
- Template Monster
- Tidio
- TikTok for Business
- Umbraco CMS
- Userlike
- Wappalyzer
- Web.com
- WhatConverts
- Wholesale 2B
- Wise
- WooCommerce
- Xero
- Zapier
- Zendesk Support Suite
- Zoho Invoice
Total integrations:
6
- Acquire.io
- AdCreative.ai
- Adwisely
- Affluent
- AgencyAnalytics
- AliveChat
- Amplitude Analytics
- AppMySite
- Awin
- Baremetrics
- Bento
- BigCommerce
- Bloomreach Commerce Experience Cloud
- Bold
- CJ
- Carbon6
- Checkout.com
- Click2Magic
- CometChat
- Comm100
- Descartes Finale (Finale Inventory)
- Domain.com
- Dropified
- Elastic Email
- ExpressPigeon
- Ezoic
- Flippa
- FreshBooks
- Freshdesk Contact Center
- Gelato
- Genesis Pro
- GetResponse
- HelpCrunch
- HubSpot Marketing Hub
- Impact
- Intuit Mailchimp
- InventorySource
- JangoMail
- Kibo Order Management
- Klaviyo
- Lightspeed Retail POS
- LiveHelpNow
- MRPeasy
- Mailture
- Network Solutions
- Odoo Manufacturing
- POWR
- Pabbly Plus
- Packhelp
- PitneyShip
- Printify
- Provide Support Live Chat
- Pure360
- QuickBooks Online
- QuickBooks Point of Sale
- Remarkety
- Rewind AI
- Robly
- Rocket CDN
- Salehoo
- ShipAccel
- ShipBob
- Shippo
- Shogun Frontend
- Shopify
- Short Pixel
- SimpleTexting
- Skimlinks
- Smith.ai Live Website Chat
- Spocket
- Synder
- Tapstitch
- Template Monster
- Tidio
- TikTok for Business
- Umbraco CMS
- Userlike
- Wappalyzer
- Web.com
- WhatConverts
- Wholesale 2B
- Wise
- WooCommerce
- Xero
- Zapier
- Zendesk Support Suite
- Zoho Invoice
Top Alternatives
Categories
Common categories include: Omnichannel Commerce Software.
Company Details
- By BigCommerce Pty. Ltd.
- Located in Austin, Texas, United States
- Founded in 2009
- By Lightspeed Commerce Inc.
- Located in Montreal, Québec, Canada
- Founded in 2005
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