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Methodology
Charik
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At a Glance
Overview
Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 mil... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Charik is a French-built B2B CRM designed for startups, very small companies (TPE) and SMEs. It consolidates prospecting, pipeline and deal management, contact and company enrichment, email automation and sequences, calendar and meeting booking, quote and proposal generation, reporting, and Chrom... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$61.00
/ month
Standard
$124.00
/ month
Professional
$249.00
/ month
Enterprise
$499.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Charik (Base) - Annual
€17.00
/ month
Charik (Base) - Monthly
€25.00
/ month
Charik Pro (Annual)
€58.00
/ month
Charik Entreprise (Starting)
€460.00
/ month
Pros and Cons
- Great features.
- Good CRM and phoning systems.
- Convenient IP telephony.
- Terrible reporting.
- Poor customer service.
- Struggles with uploading larger files.
- Combines CRM, email, calendar, enrichment, quoting and reporting into one tool
- Transparent per-user pricing with annual and monthly options
- Data hosted in France (OVHcloud) and GDPR compliant
- Designed for usability and fast adoption by sales teams
- Bilingual support (French & English) with human support included
- Pro features are heavily France-centric; enrichment and signals may be limited for non-French markets
- No public API yet for developers
- Mobile app status is unclear / not clearly available in documentation
- Limited advanced customization reported by some users
- Enterprise pricing may require negotiation and thresholds
Reviewer's Segments
Small Business
52.62%
Mid Market
31.84%
Enterprise
15.53%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Live Online
- Videos
- Documentation
- Live Online
- Videos
Integrations
Total integrations:
26
- Brevo Marketing Platform
- Calendar
- Chat2Desk
- ChatArt
- Dropbox Business
- Google Analytics 360 Formerly Google Analytics Premium
- HubSpot
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- JivoChat
- KrispCall
- Lemlist
- MyOwnConference
- OneDrive
- Pinecone
- Ring Central
- SE Ranking
- Shift4Shop
- Site123
- Smith.ai Live Website Chat
- SnapEngage
- Stripe
- SysTools IMAP Migration Tool
- Userlike
- Wati
- WordPress.com
- iSpring Learn
- tawk.to
Total integrations:
4
- Brevo Marketing Platform
- Calendar
- Chat2Desk
- ChatArt
- Dropbox Business
- Google Analytics 360 Formerly Google Analytics Premium
- HubSpot
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- JivoChat
- KrispCall
- Lemlist
- MyOwnConference
- OneDrive
- Pinecone
- Ring Central
- SE Ranking
- Shift4Shop
- Site123
- Smith.ai Live Website Chat
- SnapEngage
- Stripe
- SysTools IMAP Migration Tool
- Userlike
- Wati
- WordPress.com
- iSpring Learn
- tawk.to
Top Alternatives
Categories
Company Details
- By Bitrix, Inc.
- Located in Alexandria, Virginia, USA
- Founded in 2012
- By CHARIK SAS
- Located in Paris, France
- Founded in 2023
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