Bitrix24 vs FollowUp CRM

Take a look at how Bitrix24 and FollowUp CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Bitrix24 scores 4.1 out of 5 from 515 reviews, while FollowUp CRM has been rated 4.5 out of 5 from 55 reviews.
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Bitrix24 CRM Software logo

Bitrix24

4.1

( 515 )

FollowUp CRM CRM Software logo

FollowUp CRM

4.5

( 55 )

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At a Glance
Bitrix24 CRM Software logo
Bitrix24
Starting at:
$61.00/month
FollowUp CRM CRM Software logo
FollowUp CRM
Starting at:
$75.00/
Overview
Bitrix24 CRM Software logo
Bitrix24
Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 mil... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Bitrix24
View 6 images
Bitrix24 Screenshots
Bitrix24 screenshot 1
Bitrix24 screenshot 2
Bitrix24 screenshot 3
Bitrix24 screenshot 4
Bitrix24 screenshot 5
Bitrix24 screenshot 6
FollowUp CRM CRM Software logo
FollowUp CRM
FollowUp CRM is a cloud-based customer relationship management software that helps businesses manage their sales, leads, and customer interactions. It provides tools for lead tracking, email marketing, appointment scheduling, and task management. FollowUp CRM is suitable for small to mid-sized bu... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
FollowUp CRM
View 1 images
FollowUp CRM Screenshots
FollowUp CRM screenshot 1
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Pricing
Bitrix24 CRM Software logo
Bitrix24
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$61.00
/ month
Standard
$124.00
/ month
Professional
$249.00
/ month
Enterprise
$499.00
/ month
See all pricing
FollowUp CRM CRM Software logo
FollowUp CRM
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$75.00
Professional
$99.00
Enterprise
$199.00
See all pricing
Pros and Cons
Bitrix24 CRM Software logo
Bitrix24
Pros
  • Great features.
  • Good CRM and phoning systems.
  • Convenient IP telephony.
Cons
  • Terrible reporting.
  • Poor customer service.
  • Struggles with uploading larger files.
FollowUp CRM CRM Software logo
FollowUp CRM
Pros
  • User-friendly interface tailored for construction professionals.
  • Comprehensive feature set including lead management, project tracking, and document storage.
  • Seamless integrations with popular construction and accounting software.
  • Customizable reporting and dashboards.
  • Dedicated customer support and training resources.
Cons
  • Higher pricing tiers may be costly for small businesses.
  • Limited language support (only available in English).
  • Some advanced features require higher-tier plans.
Reviewer's Segments
Bitrix24 CRM Software logo
Bitrix24
Small Business
52.62%
Mid Market
31.84%
Enterprise
15.53%
FollowUp CRM CRM Software logo
FollowUp CRM
Small Business
63.64%
Mid Market
36.36%
Enterprise
0.0%
Deployment
Bitrix24 CRM Software logo
Bitrix24
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
FollowUp CRM CRM Software logo
FollowUp CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Bitrix24 CRM Software logo
Bitrix24
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
FollowUp CRM CRM Software logo
FollowUp CRM
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Bitrix24 CRM Software logo
Bitrix24
  • Documentation
FollowUp CRM CRM Software logo
FollowUp CRM
  • Documentation
Integrations
Bitrix24 CRM Software logo
Bitrix24
Total integrations: 24
  • Calendar
  • Chat2Desk
  • ChatArt
  • Dropbox Business
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jira
  • JivoChat
  • MyOwnConference
  • OneDrive
  • Pinecone
  • QuickBooks Online
  • Ring Central
  • SE Ranking
  • Shift4Shop
  • Site123
  • Smith.ai Live Website Chat
  • SnapEngage
  • Stripe
  • SysTools IMAP Migration Tool
  • Userlike
  • WordPress.com
  • Zapier
  • iSpring Learn
  • tawk.to
FollowUp CRM CRM Software logo
FollowUp CRM
Total integrations: 2
  • Calendar
  • Chat2Desk
  • ChatArt
  • Dropbox Business
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jira
  • JivoChat
  • MyOwnConference
  • OneDrive
  • Pinecone
  • QuickBooks Online
  • Ring Central
  • SE Ranking
  • Shift4Shop
  • Site123
  • Smith.ai Live Website Chat
  • SnapEngage
  • Stripe
  • SysTools IMAP Migration Tool
  • Userlike
  • WordPress.com
  • Zapier
  • iSpring Learn
  • tawk.to
Top Alternatives
Bitrix24 CRM Software logo
Bitrix24
See all alternatives
FollowUp CRM CRM Software logo
FollowUp CRM
See all alternatives
Company Details
Bitrix24 CRM Software logo
Bitrix24
  • By Bitrix, Inc.
  • Located in Alexandria, Virginia, USA
  • Founded in 2012
FollowUp CRM CRM Software logo
FollowUp CRM
  • By FollowUp CRM
  • Located in Fort Lauderdale, USA
  • Founded in 2012