Bitrix24 vs Insightly CRM
Take a look at how Bitrix24 and Insightly CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Bitrix24 scores 4.1 out of 5 from 515 reviews, while Insightly CRM has been rated 4.2 out of 5 from 886 reviews.
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At a Glance
Overview
Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 mil... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Popular among small to medium sized enterprises, Insightly is a SassS-based CRM platform with 1.5 million users globally. Users rely on the solution to manage customer data in a central platform, manage and nurture customer relationships, boost sales, and deliver projects in a timely manner. The ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$61.00
/ month
Standard
$124.00
/ month
Professional
$249.00
/ month
Enterprise
$499.00
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Plus
$29.00
per seat / month
Professional
$49.00
per seat / month
Enterprise
$99.00
per seat / month
Pros and Cons
- Great features.
- Good CRM and phoning systems.
- Convenient IP telephony.
- Terrible reporting.
- Poor customer service.
- Struggles with uploading larger files.
- Compatible with Android and iOS devices
- Visual dashboards for tracking important metrics
- Data integrity, security, and regulatory compliance
- Highly flexible appointments, calendaring, and events
- Automated tracking and updates
- No live chat support
- Only available in one language
Reviewer's Segments
Small Business
52.62%
Mid Market
31.84%
Enterprise
15.53%
Small Business
73.36%
Mid Market
19.64%
Enterprise
7.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
24
- AnyMeeting
- Asana
- Basecamp
- Box
- Buffer
- Calendar
- Chat2Desk
- ChatArt
- Constant Contact
- Drift
- Dropbox
- Dropbox Business
- Eventbrite
- Evernote
- FreshBooks
- GoToMeeting
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Drive
- Hootsuite
- Hotjar
- HubSpot
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Jira
- JivoChat
- Microsoft Teams
- Mixpanel
- MyOwnConference
- Olark
- OneDrive
- PandaDoc
- Pinecone
- Proposify
- QuickBooks Online
- Ring Central
- SE Ranking
- Shift4Shop
- Site123
- Slack
- Smartsheet
- Smith.ai Live Website Chat
- SnapEngage
- Sprout Social
- Stripe
- SurveyMonkey
- Trello
- Twilio
- Userlike
- WooCommerce
- WordPress.com
- Wrike
- Xero
- Zapier
- Zendesk
- Zoom
- iSpring Learn
- tawk.to
Total integrations:
38
- AnyMeeting
- Asana
- Basecamp
- Box
- Buffer
- Calendar
- Chat2Desk
- ChatArt
- Constant Contact
- Drift
- Dropbox
- Dropbox Business
- Eventbrite
- Evernote
- FreshBooks
- GoToMeeting
- Google Analytics
- Google Analytics 360 Formerly Google Analytics Premium
- Google Drive
- Hootsuite
- Hotjar
- HubSpot
- HubSpot Marketing Hub
- Intercom
- Intuit Mailchimp
- Jira
- JivoChat
- Microsoft Teams
- Mixpanel
- MyOwnConference
- Olark
- OneDrive
- PandaDoc
- Pinecone
- Proposify
- QuickBooks Online
- Ring Central
- SE Ranking
- Shift4Shop
- Site123
- Slack
- Smartsheet
- Smith.ai Live Website Chat
- SnapEngage
- Sprout Social
- Stripe
- SurveyMonkey
- Trello
- Twilio
- Userlike
- WooCommerce
- WordPress.com
- Wrike
- Xero
- Zapier
- Zendesk
- Zoom
- iSpring Learn
- tawk.to
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Bitrix, Inc.
- Located in Alexandria, Virginia, USA
- Founded in 2012
- By Insightly, Inc.
- Located in San Francisco, California, United States
- Founded in 2009
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