Bitrix24 vs Salesforce Sales Cloud
Take a look at how
Bitrix24
and
Salesforce Sales Cloud
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Bitrix24
scores
4.1
out of 5 from
515
reviews, while
Salesforce Sales Cloud
has been rated
4.4
out of 5 from
18560
reviews.
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At a Glance
Overview
Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 mil... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Salesforce is a customer relationship management solution that runs on the cloud, popular among medium-sized businesses and enterprises for its flexible features and tools. The platform offers seamless sales automation with a customer interaction database that can be entered automatically based o... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$61.00
/ month
Standard
$124.00
/ month
Professional
$249.00
/ month
Enterprise
$499.00
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essentials
$25.00
per seat / month
Professional
$75.00
per seat / month
Enterprise
$150.00
per seat / month
Pros and Cons
- Great features.
- Good CRM and phoning systems.
- Convenient IP telephony.
- Terrible reporting.
- Poor customer service.
- Struggles with uploading larger files.
- 24/7 customer support from a dedicated service team
- Lots of automation and personalization features
- Cloud-hosted system for faster performance
- Open API with tons of integrations available
- Comprehensive sales, service, and marketing
- Not suitable for on-premises deployment
- No live-chat support
- Can be complex for some
Reviewer's Segments
Small Business
52.62%
Mid Market
31.84%
Enterprise
15.53%
Small Business
21.71%
Mid Market
45.26%
Enterprise
33.03%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
24
- 8base
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- Better Stack
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- BrightTALK
- BuiltWith
- Calendar
- Chat2Desk
- ChatArt
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Constant Contact
- Demio
- Dropbox Business
- Emma
- Gmail
- GoToWebinar
- Google Analytics 360 Formerly Google Analytics Premium
- Google Drive
- Helpdesk
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- JivoChat
- Leadpages
- LivePerson
- MyOwnConference
- ON24
- Okta
- OneDrive
- Pinecone
- Respond.io
- Ring Central
- Rocketlane
- SE Ranking
- Salesforce Marketing Cloud
- Shift4Shop
- Shopify
- Site123
- Smith.ai Live Website Chat
- SnapEngage
- SpatialChat
- Stripe
- Supportbench
- Userlike
- Wappalyzer
- WordPress.com
- WorkCast Present+
- Zapier
- Zoom Events and Webinars
- eWebinar
- iContact
- iSpring Learn
- tawk.to
Total integrations:
39
- 8base
- Adobe Acrobat DC
- Agility CMS
- Apollo.io
- Better Stack
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- BrightTALK
- BuiltWith
- Calendar
- Chat2Desk
- ChatArt
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Constant Contact
- Demio
- Dropbox Business
- Emma
- Gmail
- GoToWebinar
- Google Analytics 360 Formerly Google Analytics Premium
- Google Drive
- Helpdesk
- HubSpot Marketing Hub
- Intuit Mailchimp
- Jira
- JivoChat
- Leadpages
- LivePerson
- MyOwnConference
- ON24
- Okta
- OneDrive
- Pinecone
- Respond.io
- Ring Central
- Rocketlane
- SE Ranking
- Salesforce Marketing Cloud
- Shift4Shop
- Shopify
- Site123
- Smith.ai Live Website Chat
- SnapEngage
- SpatialChat
- Stripe
- Supportbench
- Userlike
- Wappalyzer
- WordPress.com
- WorkCast Present+
- Zapier
- Zoom Events and Webinars
- eWebinar
- iContact
- iSpring Learn
- tawk.to
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Bitrix, Inc.
- Located in Alexandria, Virginia, USA
- Founded in 2012
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
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