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Methodology
FareHarbor
4.2
( 36 )
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At a Glance
Overview
Bókun is a SaaS platform built for tour, activity, attraction, and experience operators. It combines reservation management, product & resource management, channel connectivity and distribution via a reseller marketplace and OTAs, online booking widgets, a website builder, CRM, reporting dashboar... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
FareHarbor is an all-in-one SaaS reservation and business management platform for tour, activity, rental and attraction operators. It provides online real-time booking and availability, OTA/distribution integrations and channel management, staff/resource scheduling, mobile check-in with QR/offlin... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
FREE
$0.00
/ month
START
$49.00
/ month
PLUS
$149.00
/ month
PREMIUM
$499.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Web Core (monthly)
$499.00
/ month
Web Lite (annual)
$2000.00
/ year
Web Core (annual)
$5000.00
/ year
Core booking (commission-based)
Contact Us
Pros and Cons
- Transparent pricing with low booking fees (1–1.5%)
- 0% Bókun booking fees on Viator and offline bookings
- Extensive channel / OTA integrations and large reseller marketplace
- Rich feature set included in lower tiers (website builder, resource management, mobile app, POS)
- Well-documented public API and strong support/onboarding
- Multi-day itinerary, deposit and installment payment support not verified / appears limited
- Some multi-language site fields (metadata, alt-text) are not auto-synced and require manual work
- Dependency on TripAdvisor / Viator ecosystems may affect operator outcomes
- Enterprise users with very high volume may find different economics elsewhere depending on booking mix
- Robust feature set: check-in, offline/QR scanning, flexible staff/resource assignment, inventory management.
- Strong distribution and OTA/affiliate integration capabilities.
- Powerful API and webhooks for third-party integrations and automation.
- White-label site building and SEO tools via FareHarbor Sites.
- Comprehensive onboarding and global support, including a dedicated Onboarding Specialist and 24/7 support.
- Opaque core pricing: commission-based model requires negotiation and is not published as standard subscription tiers.
- Booking fee is typically passed to customers by default; operators cannot generally choose to absorb FareHarbor's fee under standard terms.
- Some specialized features (itinerary/multi-day management, deposit workflows, gift card issuance) are not clearly documented as built-in.
- Website package costs (Web Core) can be high for smaller operators.
Reviewer's Segments
Small Business
84.62%
Mid Market
15.38%
Enterprise
0.0%
Small Business
83.33%
Mid Market
13.89%
Enterprise
2.78%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Knowledge Base
- 24/7 (Live rep)
- Chat
- Knowledge Base
Training
- Documentation
- Live Online
- Videos
- Webinars
- Documentation
- Live Online
- Videos
- Webinars
Integrations
Total integrations:
1
- Zapier
Total integrations:
0
We could not find any integrations for this product.
Top Alternatives
Categories
Company Details
- By Bókun, a TripAdvisor company
- Located in Reykjavík, Iceland
- Founded in 2012
- By FareHarbor B.V.
- Located in Amsterdam, Netherlands
- Founded in 2013
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