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Methodology
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5.0
(1)
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At a Glance
Overview
Bókun is a SaaS platform built for tour, activity, attraction, and experience operators. It combines reservation management, product & resource management, channel connectivity and distribution via a reseller marketplace and OTAs, online booking widgets, a website builder, CRM, reporting dashboar... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
Xola is a cloud-based, end-to-end booking, reservation, distribution and marketing platform built for tour, activity, attraction, and experience operators. It enables operators to manage bookings via website, phone, walk-ups, and resellers/OTAs; handle scheduling, pricing variations, inventory, s... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
FREE
$0.00
/ month
START
$49.00
/ month
PLUS
$149.00
/ month
PREMIUM
$499.00
/ month
Free trial available
Free plan available
Billing type
Usage Based
Transaction fee (published example)
Contact Us
Pros and Cons
- Transparent pricing with low booking fees (1–1.5%)
- 0% Bókun booking fees on Viator and offline bookings
- Extensive channel / OTA integrations and large reseller marketplace
- Rich feature set included in lower tiers (website builder, resource management, mobile app, POS)
- Well-documented public API and strong support/onboarding
- Multi-day itinerary, deposit and installment payment support not verified / appears limited
- Some multi-language site fields (metadata, alt-text) are not auto-synced and require manual work
- Dependency on TripAdvisor / Viator ecosystems may affect operator outcomes
- Enterprise users with very high volume may find different economics elsewhere depending on booking mix
- Full feature set covering booking, scheduling, inventory, staff management, packages and marketing.
- Transaction-fee model (no subscription) can reduce upfront cost for seasonal operators.
- Strong integrations with OTAs, waivers, payments and marketing tools.
- Flexible pricing rules for public/private experiences and packages.
- REST API, sandbox and webhooks for custom integrations.
- Transaction-fee model (percent + fixed) may be more expensive for high-volume operators.
- Published rates vary and are unclear for non-U.S. geographies.
- Some features (e.g., barcode/ticket scanning, hardware maturity) have limited/unclear documentation.
- No published subscription tiers or freemium; many pricing details require contacting sales.
Reviewer's Segments
Small Business
84.62%
Mid Market
15.38%
Enterprise
0.0%
Small Business
74.63%
Mid Market
22.39%
Enterprise
2.99%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- Knowledge Base
- Phone Support
Training
- Documentation
- Videos
- Documentation
- Videos
Integrations
Total integrations:
1
- Zapier
Total integrations:
0
We could not find any integrations for this product.
Top Alternatives
Categories
Common categories include: Tour Operator Software.
Company Details
- By Bókun, a TripAdvisor company
- Located in Reykjavík, Iceland
- Founded in 2012
- By Xola
- Located in San Francisco, California, USA
- Founded in 2011
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