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Methodology
Calilio
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At a Glance
Overview
Calilio is a cloud VoIP business phone and unified communications platform for teams from solo founders to distributed call centers. It provides virtual numbers (100+ countries), inbound/outbound calling, SMS/MMS, call routing and IVR, call queues and monitoring, AI-powered transcripts/summaries/... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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CallHippo is a cloud VoIP-based virtual phone and communications system for businesses. It provides global/local/toll-free numbers, inbound and outbound calling, SMS/MMS, WhatsApp Business API, IVR, call routing/ACD, call recording, analytics/dashboards, softphone apps (desktop/browser/mobile), a... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard — Annual
$12.00
/ month
Standard — Monthly
$15.00
/ month
Premium — Annual
$28.00
/ month
Premium — Monthly
$35.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$0.00
/ month
Starter
$18.00
/ month
Professional
$30.00
/ month
Ultimate
$42.00
/ month
Enterprise
Contact Us
Pros and Cons
- Transparent pricing with clear tiers and usage allowances.
- Rich feature set in Premium/Enterprise including AI reports and live monitoring.
- Multiple integrations with CRM and automation platforms.
- Wide geographic support with numbers in 100+ countries.
- Public status page and strong reliability claims.
- Standard plan limits many advanced features to Premium/Enterprise.
- Several integrations are still marked as 'coming soon'.
- No publicly documented CLI or open-source SDK.
- Potential extra costs for over-usage and additional recording storage.
- UI localization/language support not clearly documented.
- Rapid cloud setup without hardware
- Global reach with numbers in 50+ countries
- Rich call center features (routing, IVR, predictive dialer, recordings, analytics)
- Modular pricing with a free Basic tier
- AI-powered features available as add-ons
- Add-ons (AI, transcription, dashboard users) can substantially increase total cost
- Free/Basic plan is limited; core call center capabilities require paid tier
- UI language/localization beyond IVR is not clearly documented
- Support and billing complaints reported in some Trustpilot reviews
Reviewer's Segments
Insufficient data to show segment split
Small Business
77.62%
Mid Market
19.58%
Enterprise
2.8%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- Knowledge Base
- Phone Support
Training
- Documentation
- Live Online
- Videos
- Documentation
- Live Online
- Videos
Integrations
Total integrations:
3
- EngageBay
- HubSpot
- Pipedrive
- Slack
- Zapier
Total integrations:
4
- EngageBay
- HubSpot
- Pipedrive
- Slack
- Zapier
Top Alternatives
Categories
Common categories include: VoIP Providers and Contact Center Software.
Company Details
- By Calilio
- Located in Singapore, 048545
- Founded in 2022
- By CallHippo (Bueno Technologies LLC)
- Located in Claymont, Delaware, USA
- Founded in 2016
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