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Calilio Reviews — Pricing, Features & The Honest Take
Calilio is a cloud VoIP business phone and unified communications platform for teams from solo founders to distributed call centers. It provides virtual numbers (100+ countries), inbound/outbound calling, SMS/MMS, call routing and IVR, call queues and monitoring, AI-powered transcripts/summaries/sentiment, integrations with CRMs and automation platforms, multi-device apps (web and mobile), and tiered plans (Standard, Premium, Enterprise) with usage-based add-ons.
Calilio is also often used as VoIP Providers of choice in REST API and Webhooks tech stacks.
| Company | Calilio |
|---|---|
| Year founded | 2022 |
| Company size | 51-200 employees |
| Headquarters | Singapore, 048545 |
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Freelancer
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
| Support | Chat, Knowledge Base, Phone Support |
| Training | Documentation, Videos |
Calilio Pros and Cons
- Transparent pricing with clear tiers and usage allowances.
- Rich feature set in Premium/Enterprise including AI reports and live monitoring.
- Multiple integrations with CRM and automation platforms.
- Wide geographic support with numbers in 100+ countries.
- Public status page and strong reliability claims.
- Standard plan limits many advanced features to Premium/Enterprise.
- Several integrations are still marked as 'coming soon'.
- No publicly documented CLI or open-source SDK.
- Potential extra costs for over-usage and additional recording storage.
- UI localization/language support not clearly documented.
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