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Methodology
Calilio
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At a Glance
Overview
Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platform that integrates seamlessly with popular CRM and helpdesk tools. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Calilio is a cloud VoIP business phone and unified communications platform for teams from solo founders to distributed call centers. It provides virtual numbers (100+ countries), inbound/outbound calling, SMS/MMS, call routing and IVR, call queues and monitoring, AI-powered transcripts/summaries/... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Essentials
$30.00
/ month
Professional
$70.00
/ month
Custom
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard — Annual
$12.00
/ month
Standard — Monthly
$15.00
/ month
Premium — Annual
$28.00
/ month
Premium — Monthly
$35.00
/ month
Enterprise
Contact Us
Pros and Cons
Not enough data available.
Not enough data available.
- Transparent pricing with clear tiers and usage allowances.
- Rich feature set in Premium/Enterprise including AI reports and live monitoring.
- Multiple integrations with CRM and automation platforms.
- Wide geographic support with numbers in 100+ countries.
- Public status page and strong reliability claims.
- Standard plan limits many advanced features to Premium/Enterprise.
- Several integrations are still marked as 'coming soon'.
- No publicly documented CLI or open-source SDK.
- Potential extra costs for over-usage and additional recording storage.
- UI localization/language support not clearly documented.
Reviewer's Segments
Small Business
54.54%
Mid Market
41.24%
Enterprise
4.22%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Chat
- Knowledge Base
- Phone Support
- Chat
- Knowledge Base
- Phone Support
Training
- Documentation
- Videos
- Documentation
- Videos
Integrations
Total integrations:
15
- Copper
- Grammarly
- HubSpot
- HubSpot CMS Hub
- HubSpot Marketing Hub
- Intuit Mailchimp
- Microsoft Teams
- PartnerStack
- Pipedrive
- Ring Central
- Rippling
- Salesmsg
- Shopify
- SysTools IMAP Migration Tool
- Zapier
- Zendesk Chat
- Zendesk Support Suite
Total integrations:
3
- Copper
- Grammarly
- HubSpot
- HubSpot CMS Hub
- HubSpot Marketing Hub
- Intuit Mailchimp
- Microsoft Teams
- PartnerStack
- Pipedrive
- Ring Central
- Rippling
- Salesmsg
- Shopify
- SysTools IMAP Migration Tool
- Zapier
- Zendesk Chat
- Zendesk Support Suite
Top Alternatives
Categories
Common categories include: VoIP Providers and Contact Center Software.
Company Details
- By Aircall
- Located in New York, NY, United States
- Founded in 2014
- By Calilio
- Located in Singapore, 048545
- Founded in 2022
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