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Methodology
Calilio
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UniTel Voice
4.7
( 6 )
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At a Glance
Overview
Calilio is a cloud VoIP business phone and unified communications platform for teams from solo founders to distributed call centers. It provides virtual numbers (100+ countries), inbound/outbound calling, SMS/MMS, call routing and IVR, call queues and monitoring, AI-powered transcripts/summaries/... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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UniTel Voice is a cloud-hosted business phone / virtual PBX service for small businesses and solo entrepreneurs. It provides local and toll-free numbers, number porting, auto attendants/IVR, extensions, voicemail with transcription, call routing/forwarding and scheduling, call recording, softphon... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard — Annual
$12.00
/ month
Standard — Monthly
$15.00
/ month
Premium — Annual
$28.00
/ month
Premium — Monthly
$35.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Additional phone number (add-on)
$4.99
/ month
Start-Up
$9.99
/ month
Vanity number (one-time)
$15.00
one-time
Unlimited
$24.99
/ month
Office
$29.99
/ month
SIP trunking / pay-as-you-go
Contact Us
Pros and Cons
- Transparent pricing with clear tiers and usage allowances.
- Rich feature set in Premium/Enterprise including AI reports and live monitoring.
- Multiple integrations with CRM and automation platforms.
- Wide geographic support with numbers in 100+ countries.
- Public status page and strong reliability claims.
- Standard plan limits many advanced features to Premium/Enterprise.
- Several integrations are still marked as 'coming soon'.
- No publicly documented CLI or open-source SDK.
- Potential extra costs for over-usage and additional recording storage.
- UI localization/language support not clearly documented.
- Affordable pricing for small teams (Start-Up ~$9.99/month for up to 3 users).
- All core phone features included even on lower tiers (voicemail w/ transcription, auto attendant, extensions, forwarding, messaging).
- Flexible number ownership and porting; vanity and toll-free numbers available.
- Device flexibility: softphone, mobile app, and IP phone support; existing hardware can be reused.
- USA-based support and hands-on onboarding (concierge); month-to-month plans and 30-day trial.
- No publicly documented API or developer platform for integrations.
- Unclear depth of analytics / advanced call reporting and workforce management features.
- No verified multi-language UI or broad international local-number coverage beyond North America.
- Some plans have minute caps with overage charges (3.9¢/minute).
Reviewer's Segments
Insufficient data to show segment split
Small Business
83.33%
Mid Market
16.67%
Enterprise
0.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Chat
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Videos
- Documentation
- Videos
Integrations
Total integrations:
3
- HubSpot
- Pipedrive
- Zapier
Total integrations:
0
We could not find any integrations for this product.
Top Alternatives
Categories
Common categories include: VoIP Providers.
Company Details
- By Calilio
- Located in Singapore, 048545
- Founded in 2022
- By UniTel Voice, LLC
- Located in Naperville, Illinois, USA
- Founded in 2011
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