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Methodology
Carepatron
4.6
( 128 )
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5.0
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At a Glance
Overview
Carepatron is an all-in-one, cloud-based practice management and EHR platform for healthcare teams and solo clinicians. It combines scheduling, telehealth (built-in video), clinical documentation with customizable templates, AI-powered scribing and summarization (AI Scribe v3.0), billing and invo... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
KrispCall is a cloud-based VoIP and business phone platform that provides virtual phone numbers in 100+ countries, unified handling of calls/SMS/MMS/voicemail, AI-powered calling intelligence (transcription and summaries), deep CRM integrations, outbound tools (power dialer, bulk SMS), advanced r... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Plus
$31.00
/ month
Advanced
$39.00
/ month
Managed Billing (RCM) Add-On
$99.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Essential
$12.00
/ month
Standard
$32.00
/ month
Enterprise
Contact Us
Pros and Cons
- All-in-one feature set (scheduling, telehealth, clinical notes, billing) reduces need for multiple tools.
- AI Scribe included even in free tier.
- Transparent pricing tiers and a usable free plan.
- Strong security and compliance (HIPAA, GDPR, PIPEDA).
- International reach and multiple languages supported.
- Some advanced features (full insurance billing, e-prescribing, public API) limited to US or still under development.
- Free plan storage limited (1 GB).
- User reports of video/telehealth reliability and billing integration glitches.
- Per-user pricing can become costly for larger practices.
- Global virtual numbers in 100+ countries
- Rich feature set including unified inbox, power dialer, AI transcription & summaries
- Competitive entry pricing with annual discounts
- Extensive CRM and business-tool integrations
- Cloud-only, no hardware required; fast deployment
- Calling minutes and SMS are billed separately and can add significant usage costs
- UI language/localization beyond English not clearly documented
- Some advanced call center features (predictive dialing, advanced speech analytics) are not clearly documented
- No explicit built-in call scheduling / callback feature documented
- No free trial (relies on demos and 14-day money-back guarantee)
Reviewer's Segments
Small Business
98.44%
Mid Market
0.78%
Enterprise
0.78%
Small Business
77.42%
Mid Market
19.35%
Enterprise
3.23%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- Knowledge Base
- Phone Support
Training
- Documentation
- Videos
- Webinars
- Documentation
- Videos
- Webinars
Integrations
Total integrations:
2
- Affinity
- Attio
- Bitrix24
- Calendly
- Capsule CRM
- Greenhouse
- HubSpot CRM
- Kommo
- Notion
- Pipedrive
- QuickBooks Online
- Zapier
- Zoho CRM
- Zoho Recruit
- folk
Total integrations:
13
- Affinity
- Attio
- Bitrix24
- Calendly
- Capsule CRM
- Greenhouse
- HubSpot CRM
- Kommo
- Notion
- Pipedrive
- QuickBooks Online
- Zapier
- Zoho CRM
- Zoho Recruit
- folk
Top Alternatives
Categories
No common categories found.
Company Details
- By Carepatron
- Located in New York, NY, United States (original HQ Tauranga, New Zealand)
- Founded in 2019
- By KrispCall PTE. Ltd.
- Located in 531A Upper Cross Street, #04-95 Hong Lim Complex, Singapore
- Founded in 2022
