Carepatron vs WhatConverts
Take a look at how
Carepatron
and
WhatConverts
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Carepatron
scores
4.6
out of 5 from
128
reviews, while
WhatConverts
has been rated
4.9
out of 5 from
154
reviews.
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Methodology
Carepatron
4.6
( 128 )
WhatConverts
4.9
( 154 )
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At a Glance
Overview
Carepatron is an all-in-one, cloud-based practice management and EHR platform for healthcare teams and solo clinicians. It combines scheduling, telehealth (built-in video), clinical documentation with customizable templates, AI-powered scribing and summarization (AI Scribe v3.0), billing and invo... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
WhatConverts is an all-in-one SaaS lead tracking and attribution platform that captures leads from phone calls, web forms, chats, e-commerce and offline events; centralizes lead management; attributes leads to campaigns/keywords/landing pages; provides custom and pre-built reporting including mul... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Plus
$31.00
/ month
Advanced
$39.00
/ month
Managed Billing (RCM) Add-On
$99.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Call Tracking
$30.00
/ month
Plus
$60.00
/ month
Pro
$100.00
/ month
Elite
$160.00
/ month
Agency Plan
Contact Us
Pros and Cons
- All-in-one feature set (scheduling, telehealth, clinical notes, billing) reduces need for multiple tools.
- AI Scribe included even in free tier.
- Transparent pricing tiers and a usable free plan.
- Strong security and compliance (HIPAA, GDPR, PIPEDA).
- International reach and multiple languages supported.
- Some advanced features (full insurance billing, e-prescribing, public API) limited to US or still under development.
- Free plan storage limited (1 GB).
- User reports of video/telehealth reliability and billing integration glitches.
- Per-user pricing can become costly for larger practices.
- Broad lead capture across phone, forms, chat, eCommerce and offline sources
- Strong attribution and reporting (campaign, keyword, multi-touch customer journey)
- Advanced features including AI insights, call transcription and sentiment analysis
- Extensive integrations with ad platforms, CRMs, forms and reporting tools
- Transparent tiered pricing with included usage credits
- Top-tier features (customer journey, multi-channel attribution) gated to higher plans
- Additional costs for extended recording storage, transcription and premium add-ons
- Dashboard/UI is English-centric with limited full UI localization
- No CLI or open-source offering; no self-hosted deployment option
- Heavy usage above included quotas can increase overall costs
Reviewer's Segments
Small Business
98.44%
Mid Market
0.78%
Enterprise
0.78%
Small Business
85.06%
Mid Market
12.99%
Enterprise
1.95%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Chat
- Email/Help Desk
- Knowledge Base
- Chat
- Email/Help Desk
- Knowledge Base
Training
- Documentation
- Videos
- Webinars
- Documentation
- Videos
- Webinars
Integrations
Total integrations:
2
- ApexChat
- BigCommerce
- Calendly
- HubSpot
- Instapage
- Intercom
- Leadpages
- Pipedrive
- QuickBooks Online
- Shopify
- Unbounce
- WooCommerce
- Zapier
Total integrations:
12
- ApexChat
- BigCommerce
- Calendly
- HubSpot
- Instapage
- Intercom
- Leadpages
- Pipedrive
- QuickBooks Online
- Shopify
- Unbounce
- WooCommerce
- Zapier
Top Alternatives
Categories
No common categories found.
Company Details
- By Carepatron
- Located in New York, NY, United States (original HQ Tauranga, New Zealand)
- Founded in 2019
- By WhatConverts
- Located in Charlotte, North Carolina, USA
- Founded in 2014
