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Zendesk CRM
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At a Glance
Overview
Formerly known as ProsperWorks CRM, Copper CRM is a software that’s best known for its ability to seamlessly integrate with Google’s collection of cloud applications. To date, it’s recognized as the only sales automation solution that’s endorsed by Google, which makes the platform a top choice fo... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zendesk CRM is a robust customer relationship management software designed to streamline communication and enhance customer service experiences. It offers tools for managing customer interactions, support tickets, and sales pipelines, allowing businesses to build stronger relationships with their... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Basic
$29.00
per seat / month
Professional
$69.00
per seat / month
Business
$134.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Team
$19.00
per / month
Growth
$49.00
per / month
Professional
$99.00
per / month
Enterprise
$199.00
per / month
Pros and Cons
Not enough data available.
Not enough data available.
- User-friendly interface
- Robust mobile application
- Extensive integration options
- Strong onboarding support
- Comprehensive feature set
- Advanced features reserved for higher-tier plans
- Limited API calls on lower-tier plans
- Additional costs for certain add-ons
Reviewer's Segments
Small Business
79.61%
Mid Market
16.82%
Enterprise
3.58%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
47
- ActiveCampaign for Marketing
- Aircall
- Avoma
- Capsule CRM
- Chargebee
- Clearbit
- CloudTalk
- Coda
- DocuSign
- Dotloop
- Dropbox
- Fireflies.ai
- FreshBooks
- Gmail
- Gong
- Google Calendar
- Google Chat
- Google Data Studio
- Google Meet
- Google Sheets
- Hootsuite
- Hunter
- Jira Core
- Jotform
- JustCall
- Kixie
- LeadIQ
- LiveChat
- Lyne.ai
- Mixmax
- Notion
- Overloop
- PartnerStack
- PersistIQ
- QuotaPath
- Reply
- Respond.io
- Shift
- Shopify
- Smith.ai Live Website Chat
- Squarespace
- SysTools IMAP Migration Tool
- Trello
- Typeform
- Unbounce
- VirtualPBX
- Workato
- Xero
- Zapier
- Zoom
- iPage by Bluehost
- monday.com
Total integrations:
5
- ActiveCampaign for Marketing
- Aircall
- Avoma
- Capsule CRM
- Chargebee
- Clearbit
- CloudTalk
- Coda
- DocuSign
- Dotloop
- Dropbox
- Fireflies.ai
- FreshBooks
- Gmail
- Gong
- Google Calendar
- Google Chat
- Google Data Studio
- Google Meet
- Google Sheets
- Hootsuite
- Hunter
- Jira Core
- Jotform
- JustCall
- Kixie
- LeadIQ
- LiveChat
- Lyne.ai
- Mixmax
- Notion
- Overloop
- PartnerStack
- PersistIQ
- QuotaPath
- Reply
- Respond.io
- Shift
- Shopify
- Smith.ai Live Website Chat
- Squarespace
- SysTools IMAP Migration Tool
- Trello
- Typeform
- Unbounce
- VirtualPBX
- Workato
- Xero
- Zapier
- Zoom
- iPage by Bluehost
- monday.com
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Copper CRM, Inc.
- Located in San Francisco, CA, United States
- Founded in 2014
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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