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Methodology
CoSupport AI
5.0
( 2 )
Start selling digital products with Crevio
5.0
(1)
Free plan available
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At a Glance
Overview
CoSupport AI is an AI-powered support automation platform that resolves customer support tickets autonomously by training on a company's historical support data. It supports chat, email and voice channels, offers autonomous agents and agent-assist tools, multilingual support (40+ languages), inte... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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HelpDesk is a help desk software that allows companies to manage customer support requests and communications through a structured ticketing system. It provides features like ticket creation, assignment, tracking, prioritization, agent collaboration, automation, reporting, and integration with ot... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free Pilot (30-day)
$0.00
one-time
Response-based
$0.04
per response
Resolution-based
$0.19
per resolved ticket
Server-based
$99.00
per 1,000 tickets / month
No pricing information available
Pros and Cons
- Flexible billing models (server-based, resolution-based, response-based)
- Strong guarantee (pilot + refund if resolution target not met)
- High multilingual, multichannel support including email, chat and voice
- Integrations with major helpdesks and knowledge sources
- Patented architecture designed to reduce hallucinations and improve accuracy
- Exact cost for large volumes/customized deployments requires a quote
- Proprietary system; no public open-source version
- SLA specifics and uptime percentages are not clearly published
- Voice functionality depends on third-party technology (ElevenLabs) and supplemental terms
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
0.0%
Mid Market
50.0%
Enterprise
50.0%
Small Business
60.0%
Mid Market
36.67%
Enterprise
3.33%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
Training
- Documentation
- Live Online
- Documentation
- Live Online
Integrations
Total integrations:
9
- AWeber
- Agile CRM
- Authorize.Net
- Bill.com
- Birdeye
- Capsule CRM
- Chargify
- ClickUp
- Confluence
- Crazy Egg
- Delighted
- Doodle
- Ecwid
- ElevenLabs
- Expensify
- FreshBooks
- Freshchat
- Freshdesk
- Freshservice
- Front
- Google Forms
- Google Workspace
- Gorgias
- Heap
- HelloSign
- Hotjar
- HubSpot Marketing Hub
- HubSpot Service Hub
- Inspectlet
- Instapage
- Intercom
- Kayako
- Kissmetrics
- Klaviyo
- LiveAgent
- Lucky Orange
- Mailjet
- Medallia
- Microsoft Power Automate
- Mixpanel
- Nimble
- Notion
- Nutshell
- Omnisend
- Pipedrive
- Piwik PRO
- Podium
- Qualtrics
- Recurly
- Salesflare
- Salesforce Sales Cloud
- SessionCam
- Shopify
- Slack
- Smartlook
- Streak
- SysAid
- Trustpilot
- Typeform
- VWO
- Vision Helpdesk
- Wave
- Wufoo
- Zoho Desk
Total integrations:
58
- AWeber
- Agile CRM
- Authorize.Net
- Bill.com
- Birdeye
- Capsule CRM
- Chargify
- ClickUp
- Confluence
- Crazy Egg
- Delighted
- Doodle
- Ecwid
- ElevenLabs
- Expensify
- FreshBooks
- Freshchat
- Freshdesk
- Freshservice
- Front
- Google Forms
- Google Workspace
- Gorgias
- Heap
- HelloSign
- Hotjar
- HubSpot Marketing Hub
- HubSpot Service Hub
- Inspectlet
- Instapage
- Intercom
- Kayako
- Kissmetrics
- Klaviyo
- LiveAgent
- Lucky Orange
- Mailjet
- Medallia
- Microsoft Power Automate
- Mixpanel
- Nimble
- Notion
- Nutshell
- Omnisend
- Pipedrive
- Piwik PRO
- Podium
- Qualtrics
- Recurly
- Salesflare
- Salesforce Sales Cloud
- SessionCam
- Shopify
- Slack
- Smartlook
- Streak
- SysAid
- Trustpilot
- Typeform
- VWO
- Vision Helpdesk
- Wave
- Wufoo
- Zoho Desk
Top Alternatives
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