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Methodology
WhatConverts
4.9
( 154 )
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5.0
(1)
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At a Glance
Overview
Gelato is a cloud-hosted print-on-demand platform (also marketed as GelatoCreate for sellers and GelatoConnect for print service providers) that enables creators and ecommerce stores to design, list and fulfil custom products produced locally. Gelato manages a network of local production partners... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
WhatConverts is an all-in-one SaaS lead tracking and attribution platform that captures leads from phone calls, web forms, chats, e-commerce and offline events; centralizes lead management; attributes leads to campaigns/keywords/landing pages; provides custom and pre-built reporting including mul... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Gelato+ (Monthly)
$29.99
/ month
Gelato+ (Annual)
$239.88
/ year
Enterprise / PSP (Contact sales)
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Call Tracking
$30.00
/ month
Plus
$60.00
/ month
Pro
$100.00
/ month
Elite
$160.00
/ month
Agency Plan
Contact Us
Pros and Cons
- Strong global/local production footprint reducing delivery times, shipping costs and emissions
- No minimum orders and a free plan for low barrier to entry
- Rich design tools, mockups and premium asset library on paid plan
- Public API and webhooks for custom integrations; supports bulk intake via FTP/API
- White-label solution available for print service providers
- Some advanced features (branding, live rates, downloadable mockups, premium assets) require Gelato+
- Product catalog smaller than some competitors like Printify
- UI language/localization details are not exhaustively documented
- No CLI and the platform is proprietary (not open source)
- Enterprise/PSP pricing requires contacting sales (not fully public)
- Broad lead capture across phone, forms, chat, eCommerce and offline sources
- Strong attribution and reporting (campaign, keyword, multi-touch customer journey)
- Advanced features including AI insights, call transcription and sentiment analysis
- Extensive integrations with ad platforms, CRMs, forms and reporting tools
- Transparent tiered pricing with included usage credits
- Top-tier features (customer journey, multi-channel attribution) gated to higher plans
- Additional costs for extended recording storage, transcription and premium add-ons
- Dashboard/UI is English-centric with limited full UI localization
- No CLI or open-source offering; no self-hosted deployment option
- Heavy usage above included quotas can increase overall costs
Reviewer's Segments
Small Business
50.0%
Mid Market
0.0%
Enterprise
50.0%
Small Business
85.06%
Mid Market
12.99%
Enterprise
1.95%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- Knowledge Base
Training
- Documentation
- Videos
- Webinars
- Documentation
- Videos
- Webinars
Integrations
Total integrations:
5
- ApexChat
- BigCommerce
- Calendly
- HubSpot
- Instapage
- Intercom
- Leadpages
- Pipedrive
- Shopify
- Squarespace
- Unbounce
- Wix
- WooCommerce
- Zapier
Total integrations:
12
- ApexChat
- BigCommerce
- Calendly
- HubSpot
- Instapage
- Intercom
- Leadpages
- Pipedrive
- Shopify
- Squarespace
- Unbounce
- Wix
- WooCommerce
- Zapier
Top Alternatives
Categories
No common categories found.
Company Details
- By Gelato (Gelato & Co.)
- Located in Oslo, Norway
- Founded in 2007
- By WhatConverts
- Located in Charlotte, North Carolina, USA
- Founded in 2014
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