Suggested products
HappyFox Chat vs Freshdesk Comparison
At a Glance
Live Chat Software
Help Desk Software
Overview
HappyFox Chat
HappyFox Chat is a software that lets users add live chat functionality to their website in just under a minute. With HappyFox, users only have to copy and past the javascript snippet to your website and users can get started. The platform is also intuitively designed and efficient, with unlimited c… Learn more
Enterprise
Mid Market
Small Business
Freshdesk
Freshdesk is the preferred help desk system for small businesses. Customer service is just one facet of the expansive Freshworks toolkit. Freshdesk also has a ticket management system with AI automation that routes tickets to the most relevant, available agents with great efficiency. The platform ha… Learn more
Enterprise
Mid Market
Small Business
Pricing
Starter
$29
Per Month
Growth
$49
Per Month
Scale
$149
Per Month
Scale Plus
$299
Per Month
Free Trial Available
Pricing Available
Started
$0
Per Month
Growth
$18
Per Month
Pro
$59
Per Month
Enterprise
$95
Per Month
Free Plan Available
Free Trial Available
Pricing Available
Pros & Cons
HappyFox Chat Pros
- The interface for end-users is pretty sleek
- It converts social media messages and chat messages into support tickets
- You can send customizable customer satisfaction surveys
HappyFox Chat Cons
- Higher pricing with no free tier
- No call management features
- Pricing is flexible but difficult to compare
Freshdesk Pros
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
Freshdesk Cons
- Some key features like AI are only available on the most expensive plan.
Screenshots
HappyFox Chat
Freshdesk
Videos
HappyFox Chat
Freshdesk
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Cloud, SaaS, Web-Based
Mobile Android
Mobile iPhone
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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