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Freshdesk logo
Freshdesk
Effortless Customer Support
4.4
(3,051)
(Formerly Freshcaller)
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Top 10 Freshdesk Alternatives & Competitors

Zendesk Chat logo
Zendesk Chat
Starting at $49.00/month
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can... Learn more about Zendesk Chat
Categories in common with Freshdesk:
Frequently Mentioned Pros of Zendesk Chat
  • Competitive pricing
  • There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
  • You get access to dedicated call center tools
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Help Scout logo
Help Scout
4.4
(401)
Starting at $25.00/month
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more about Help Scout
Categories in common with Freshdesk:
Frequently Mentioned Pros of Help Scout

Not enough data available.

Zendesk Support Suite logo
Zendesk Support Suite
4.3
(5,770)
Starting at $49.00/month
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalabl... Learn more about Zendesk Support S...
Categories in common with Freshdesk:
Frequently Mentioned Pros of Zendesk Support Suite

Not enough data available.

Zowie logo
Zowie
4.7
(62)
Zowie is an AI-driven customer service automation platform. It's designed to integrate with various messaging channels and CRMs, enabling businesses to automate responses to frequent... Learn more about Zowie
Categories in common with Freshdesk:
Frequently Mentioned Pros of Zowie

Not enough data available.

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HubSpot Service Hub logo
HubSpot Service Hub
4.4
(2,172)
Starting at $50.00/month
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operation... Learn more about HubSpot Service Hub
Categories in common with Freshdesk:
Frequently Mentioned Pros of HubSpot Service Hub
  • Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
  • Hubspot focuses on CRM integration to produce great customer insights.
  • You get access to powerful analytics.
Front logo
Front
4.7
(2,019)
Starting at $19.00/month
Front is a customer communication hub that features a highly lauded modern interface inspired by email clients, which team members love because it’s familiar and easy to use. Front f... Learn more about Front
Categories in common with Freshdesk:
Frequently Mentioned Pros of Front

Not enough data available.

Acquire.io logo
Acquire.io
4.2
(43)
Starting at $500.00/month
Acquire.io is a unified customer service platform that provides all your digital channels—including video, voice, chat, and browse—in one unified view to improve agents’ workflows an... Learn more about Acquire.io
Categories in common with Freshdesk:
Frequently Mentioned Pros of Acquire.io

Not enough data available.

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Freshchat logo
Freshchat
4.5
(306)
Free plan available
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highligh... Learn more about Freshchat
Categories in common with Freshdesk:
Frequently Mentioned Pros of Freshchat

Not enough data available.

Zoho Desk logo
Zoho Desk
4.4
(5,205)
Starting at $20.00/month
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help make your agents job easier and more efficient. One of their most lauded features... Learn more about Zoho Desk
Categories in common with Freshdesk:
Frequently Mentioned Pros of Zoho Desk
  • There are plenty of reporting features that provide customer insights and agent performance data
  • A range of templates are available to help you respond to customers quickly and effectively
  • You get real-time insights into support operations
  • There’s a good free plan for new users
Respond.io logo
Respond.io
4.8
(152)
Free plan available
Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, ... Learn more about Respond.io
Categories in common with Freshdesk:
Frequently Mentioned Pros of Respond.io

Not enough data available.

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