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Deskxpand
Revolutionize Your Support with Helpdesk Management Software
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Deskxpand Reviews & Product Details

Deskxpand Overview
What is Deskxpand?

Contact DeskXpand for helpdesk solutions that enhance your business relationship with clients and increase revenues.

Company Biztech Consulting & Solutions
Year founded 2006
Company size 51-200 employees
Headquarters Ahmedabad, Gujarat, India
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What Deskxpand is best for?
How does Deskxpand compare to Help Scout?
What are the pros and cons of Deskxpand?
Deskxpand Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Deskxpand Features
Asset Management
Audit Logs
Automated Routing
Canned Responses
Change Management
Collaboration Tools
Custom Fields
Customer Feedback
Customizable Branding
Email Integration
Escalation Management
Incident Management
Knowledge Base
Live Chat
Macros/Automations
Mobile Access
Multi-channel Communication
Prioritization
Problem Management
Queue Management
Reporting and Analytics
Role-Based Permissions
SLA Management
Self-service Portal
Surveys and Feedback
Task Management
Third-party Integrations
Ticket Management
Time Tracking
User Management
Deskxpand Media
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Last updated: July 13, 2024

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