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Methodology
HappyFox Chat
No reviews yet
Provide Support Live Chat
4.4
( 16 )
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5.0
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At a Glance
Overview
HappyFox Chat is a software that lets users add live chat functionality to their website in just under a minute. With HappyFox, users only have to copy and past the javascript snippet to your website and users can get started. The platform is also intuitively designed and efficient, with unlimite... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Provide Support is a hybrid live chat and real-time website visitor monitoring platform for support teams. The solution lets organizations manage chat invitations, push pages, call transfers, canned answers, and more. Key features include customization and branding, native operator consoles, spel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$29.00
/ month
Growth
$49.00
/ month
Scale
$149.00
/ month
Scale Plus
$299.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Small Business
$15.00
/ month
Corporate
$30.00
/ month
Enterprise
$60.00
/ month
Pros and Cons
- The interface for end-users is pretty sleek
- It converts social media messages and chat messages into support tickets
- You can send customizable customer satisfaction surveys
- Higher pricing with no free tier
- No call management features
- Pricing is flexible but difficult to compare
Not enough data available.
Not enough data available.
Reviewer's Segments
Insufficient data to show segment split
Small Business
68.75%
Mid Market
12.5%
Enterprise
18.75%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
8
- Adobe Commerce (Magento Commerce)
- Asana
- Baremetrics
- BigCommerce
- Drupal
- GitHub
- Google Analytics 360 Formerly Google Analytics Premium
- Help Scout
- HubSpot
- Intuit Mailchimp
- Joomla
- LiveAgent
- MODX
- Pipedrive
- Shopify
- Squarespace
- Stripe
- SurveyMonkey
- Volusion
- WhatsApp Business
- Wix
- Zoho CRM
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- Asana
- Baremetrics
- BigCommerce
- Drupal
- GitHub
- Google Analytics 360 Formerly Google Analytics Premium
- Help Scout
- HubSpot
- Intuit Mailchimp
- Joomla
- LiveAgent
- MODX
- Pipedrive
- Shopify
- Squarespace
- Stripe
- SurveyMonkey
- Volusion
- WhatsApp Business
- Wix
- Zoho CRM
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By HappyFox, Inc.
- Located in Irvine, California, United States
- Founded in 2011
- By Provide Support, LLC
- Located in New York, NY, United States
- Founded in 2003
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