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Help.com vs Front Comparison

Help.com vs Front Comparison
Help.com

At a Glance

4.4

Live Chat Software

Pricing Not Available

4.7

Shared Inbox Software

Starting at $19

Per Month

Overview

Help.com

Help.com  is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced reporting, integrations with other business software platforms, and monitoring of user productivity. Key features of Live Chat have been designed to be scala…  Learn more

Target Market

Small Business

Front

Front is a customer communication hub that features a highly lauded modern interface inspired by email clients, which team members love because it’s familiar and easy to use. Front features powerful automation capabilities that eliminate manual workflows across systems, and provide essential analyti…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Starter

$19

Per Month

Growth

$49

Per Month

Scale

$99

Per Month

Pricing Available

Pros & Cons

Help.com Pros

There is not sufficient information

Help.com Cons

There is not sufficient information

Front Pros

There is not sufficient information

Front Cons

There is not sufficient information

Screenshots

Help.com

Front

Videos

Help.com

No videos provided

Front

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Freshdesk

4.4

Starting at $0

Per Month

Help Scout

4.4

Starting at $25

Per Month

HubSpot Service Hub

4.4

Starting at $50

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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